Small bed, small room & uncomfy bed

Staffs were friendly.

Stayed in May 2024

our rom was small, but I did expect that

abundant breakfast options and all were delicious. staff very friendly and helpful. appreciated the umbrellas for use in the rain and the common area with games near the front desk.

Stayed in April 2024

There's no sound proof between the walls.

Breakfast Hot spring The snacks provided

Stayed in May 2024

Na

Convenient, a lot food

Stayed in March 2024

Room is small for 3 persons. Good only for one night stay.

Many eateries nearby. Onsen is refreshing. We enjoyed both the public onsen & the private one in our room.

Stayed in March 2024

The double bed in the room is a bit small for 2 adults.

The breakfast is good and onsen bath in room is fine.

Stayed in March 2024

No room view. Breakfast buffet is very messy and the food is not good.

The room is big and clean.

Stayed in February 2024

No comment

The facilities of the hotel are nice. The service is good and the staff are polite.

Stayed in February 2024

Simple n clean. Plus there is a private hot spring tub in the room. The afternoon snacks was a really good idea

Stayed in January 2024

No

Friendly staff

Stayed in December 2023

The room for 4 people was a little bit tight. Not enough room for luggage and seating/resting chairs. There is only windows on the bath side. Sound isolation wasn't great could easily hear the noise from rooms next door or above.

Good price for the ammenities and the area. Breakfast had good variety (if you are used to breakfast in hotels in Taiwan). There are towels in both the indoor and outer pool so you just need to come ready to get in the water.

Stayed in January 2024

The room is fairly compact, bed is firm.

Modern facilities, free parking available. Easy access to lots of eateries and massage places

Stayed in January 2024

Good location. 5-10min walk from Jiaoxi train station. Once you exit from Jiaoxi train station, just walk straight down the road leading from train station and cross 2 traffic junctions. Plenty of food choices nearby. Superior Family room is a bit cramp for 3 persons, maybe cos of the 2 double beds. The walkway was taken up by the opened luggages. Since we spent most of our time outside, it didn't bother us much. Deluxe Twin room is spacious. Love the big private onsen tub. Bed and pillow are comfortable. Room is clean. Hotel breakfast is good. It also provides complimentary supper (on the 2 nights of our stay, we had oden, biscuits and hot beverages). Staff service is good.

Stayed in December 2023

The door wasn’t sound proof at all - we could hear everything in the hallway. I wasn’t sure if the hot spring was real hot spring or just hot water.

The room is spacious. Breakfast was great portion and variety. Staff was very friendly and caring.

Stayed in December 2023

nothing

EXCELLENT breakfast. The variety of foods at breakfast is amazing. The breakfast staff work very hard getting fresh food out and seating people. The afternoon snacks and hot beverages were a nice touch.

Stayed in December 2023

The Shampoo is too dry and air-con is difficult to adjust. Expecting double bed should be in King size instead of queen.

Breakfast is good and tasty. One of the staff remember us and we are served with special dish. We request additional blanket and they provided on time.

Stayed in December 2023

Bathroom a bit small

Nice room with a hot spring bath, good location, friendly and helpful staff. .

Stayed in December 2023

Power points were a little troublesome with mixed voltages in different sockets of the room, so be careful what you plug in, they do provide signage to warn you. Never encountered that before in any of the hotels we stayed in Taiwan. A minor issue, it doesn't affect our stay.

The staff here do their best to make you feel welcome and it's just such a great atmosphere all round. They were helpful with the facilities, the room, and provided directions and ideas for things to do. The manager Gina, and Carlin, was very kind. The room was comfortable and the spa was great. Close to the train station. Complimentary snacks for most of the day, and we had breakfast included which was great, good selections of asian buffet.

Stayed in December 2023

Lovely hot springs, cute design of the indoor baths, comfortable bed. The staff were friendly and the hotel was well managed and maintained. The hotel is accessible within Jiaoxi and close to attractions and the train station.

Stayed in December 2023

I reserved superior double room but it was single room Hotel imitate Tokyo style room and bathing. Price too expensive and same price like stay Tokyo hotel but in Taiwan. The onsen can’t compare as good as in Japan. Might find another hotel next time .

Property near to local foods and message.

Stayed in November 2023

The in room onsen tub & especially the seating area behind the counter.

Stayed in November 2023

The humidity in the room

Great service with great hot spring, breakfast is nice too

Stayed in November 2023

the big cemented "bath tube" in the guest room occupy too much space and hard for old people to climb in.

Spread is good. Choice of local and international cusine

Stayed in November 2023

Poor sound insulation like what others comments. Earplugs are necessary! Strongly recommend that earplugs should be with string cause I cant find my earplugs by the next morning(cant fall asleep without the earplugs due to the noise outside). Besides, the car park indoor is quite dark, not feeling safe at all. Maybe lighter is better.

Sumptuous breakfast and nice eating. The temperature of the spring water is perfect, the tub can keep the temperature stably so that you can take a short break without refilling the spring water.

Stayed in August 2023