Alemdar Mah. Yerebatan Cad. No:13 Sultanahmet, Fatih, 34122 Istanbul, Turkey
#535 of 2,433 hotels in Istanbul
Guests' ChoiceBased on 854 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Emami
SwedenClean and friendly as well as location
It was fantastic place near to everything. All people were super friendly and helpful. I’m had the best experience. Thanks all again and hope to meet you again soon
Stayed in May 2024
Reviewed: June 1, 2024
Anas
Saint Kitts and NevisFurniture
Location, Staff
Stayed in May 2024
Reviewed: June 1, 2024
Qazi
GermanyNo swimming pool, no choice of restaurants, no meeting room and lobby was very small.
The staff was really great especially Burak, Ayhan, Mirac were really supportive and nice.
Stayed in May 2024
Reviewed: May 23, 2024
Ahmed
France1/ Breakfast could be better - It would be great to have more options like fresh juices, pancakes etc.. which were not available while we were there. 2/ We were not able to program our AC individually - Could only turn the heat or fan on, but no Cold. Staff told us the central system was not in Cold mode at the time we were there apparently, so it was not possible to get the room colder.
Location is great. The rooms are spacious, clean and very quiet which is great for such a central location. View from the room is also great. Staff is very welcoming and helpful. AYHAN, MIRAÇ, BURAK were great.
Stayed in May 2024
Reviewed: May 20, 2024
Ahmed
FranceAll good sometimes some people were speaking a bit too loud in the restaurant. All the rest was good
Very good hotel, nice rooms very quiet and clean. Star was very lovely as well. Special thanks to Ayhan Mirac and Burak.
Stayed in May 2024
Reviewed: May 20, 2024
Muhammad
CanadaThe staff were friendly, and the room was beyond comfortable. I was completely impressed with their professionalism and customer service.
Excellent place to stay 👌 our experience was exceptional.
Stayed in May 2024
Reviewed: May 19, 2024
Moya
United KingdomYou have to be careful of the 2 steps going into and out of lift in lobby
Location excellent, good breakfast, spacious bedroom, very friendly staff throughout hotel.
Stayed in May 2024
Reviewed: May 17, 2024
Francis
Italythe very close position of the most important places
Stayed in May 2024
Reviewed: May 17, 2024
Hojatollah
DenmarkThe personal was very friendly and helpful both in reception and restaurant
Stayed in May 2024
Reviewed: May 13, 2024
Farhan
QatarPerfect location to see all Istanbul historic sites.
Stayed in May 2024
Reviewed: May 12, 2024
Evangelia
GreeceThe matress a little hard
Perfect location, excellent staff
Stayed in May 2024
Reviewed: May 12, 2024
Ahmet
Bosnia and HerzegovinaSpecial thanks to receptionist Mirac, Apo and Ayhan for all the support during the stay, lovely guys
Stayed in May 2024
Reviewed: May 6, 2024
Ayman
Palestinian TerritoryThe staff are very nice , especially: Talhan , Ayhan, Mirag & Sarvat. The location is very exceptional.
Stayed in May 2024
Reviewed: May 4, 2024
Ayman
Palestinian TerritoryEverything is okay
Staff are very nice and friendly , especially kaw Ayhan & mirac , talha & servan . Location is very exceptional.
Stayed in May 2024
Reviewed: May 2, 2024
Aniqa
United States of AmericaRestaurant was nice and clean but could have added items like banana
It was centrally located and clean
Stayed in May 2024
Reviewed: May 2, 2024
Tanzeem
United KingdomFurniture could do with some updating.
Location was perfect. Breakfast was excellent and the people were very friendly. A great place to stay when visiting Istanbul.
Stayed in April 2024
Reviewed: May 1, 2024
Andrey
RussiaExtremely good location. Spacious room. Very good restaurant
Stayed in April 2024
Reviewed: May 1, 2024
Akeeb
United Arab EmiratesNot applicable
Amazing location which is all in walking distance to key tourist sites, restaurants and public transport links. Staff were also extremely friendly and accommodating to all our needs during our stay.
Stayed in April 2024
Reviewed: April 30, 2024
Zhann
South AfricaFriendly and helpful staff.
Stayed in April 2024
Reviewed: April 28, 2024
Maryam
United KingdomHousekeeping didn’t hoover the room when it was cleaned.
Excellent location, staff were extremely friendly and informative, we were visiting in Ramadan and they arranged our predawn breakfast to come to our rooms. Very close to Hagia Sofia and Blue Mosque so we could attend prayers regularly, only a 5 minute walk away. View from room was great.
Stayed in March 2024
Reviewed: April 28, 2024
Anwar
United KingdomN/a
The location is perfect! I went with my daughter for 2 days so it was quite important to have something very close to all the main attractions, and this definitely is! It is easy and convenient to pop back to the property if we wanted to rest or put away any shopping! Metro stop is around the corner, and our view of the Hagia Sophie from our bedroom window was definitely a bonus! It has a lovely outdoor seating area too.
Stayed in April 2024
Reviewed: April 25, 2024
Yevgeniy
KazakhstanGood location. Mirac and Ayhan are very polite
Stayed in April 2024
Reviewed: April 21, 2024
Jubair
United KingdomThe curtains were too small and did not cover the entire window which meant light was seeping through.
Clean hotel room, housekeeping were very efficient and attentive.
Stayed in April 2024
Reviewed: April 21, 2024
Herdityo
IndonesiaNothing major but due to its proximity to main tourist attractions which is closed to private vehicle, the hotel main lobby is not accessible by car/taxi. Usually, the driver will drop you off at a public car park around 50 m from the hotel. Wouldn't be a problem for those travelling light but could be a bit challenging when bringing heavy luggages.
The hotel staff were exceptionally friendly with Eren providing us with complementary early check-in. The location was also very strategic, just walking distances to some of the best museum, place of worship, and Tramway. Overall excellent experience.
Stayed in April 2024
Shanklin, UK
Bangkok, Thailand
Pinnawala, Sri Lanka
Pragelato, Italy
West Branch, USA
Saalbach-Hinterglemm, Austria
Matsuzaka, Japan
Gili Trawangan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content