Fridge in the room was not working properly.

Great service, good people and nice family atmosphere. Definitely recommended.

Stayed in May 2024

Outside seating area of the main area allows smoking, meaning you will end up with a lot of smokers around while trying to enjoy breakfast. Bed quality can be improved as mattresses a hard rock to sleep on.

Very good food and entertainment for kids.

Stayed in May 2024

Overrated hotel. The hotel should be 4 stars and not 5. 1- the room and the furniture is old, and so the toilet, and both shower and bath are too old and broken, these are minor things, however, it makes the difference to be 5 star hotel. 2- be careful when you are dealing with the spa offers, you have to make it clear with them before you agree on a price, because the hotel will give you discount vouchers you can use for the spa within 2 days from your arrival. 1st day we bought 40mins hammam with no discount and they told us to pay at the reception when we do the check out. Then, few days later we get offer for 80mins massage for 75euros instead of 90eurs. and during the checkout, when we wanted to pay at the reception, there is kind of misunderstanding on the payment appeared at the reception and the vouchers to be included or not, so we went down to the spa to solve the issue with the guy who offered us the service and he said the vouchers don't apply for the discounted services, and we told him okay, what about the 1st 40mins hammam which was 55euros with no discount given, he said the voucher is no valid for service less than 60mins..... This was a shock for me, because there is nothing written in the receipt or on the voucher stats it not to be used if less than 60min spa!!….. but after all his manager came and solved the issue and accepted only one voucher, and the reception manager was helpful as well by making a solution to get a membership of the spa and get additional discount. so make things clear with the spa before you use the service and the amount to paid if it includes the hotel vouchers or not. 3-Far from the city.

The big bonus of the hotel is the stuff in the restaurants and bars. We got a room upgrade from standard Seaview to suite which is a nice gesture from the hotel management and big thanks to Mr. Serkan who was daily updating me with the daily activities. The stuff is amazing in the restaurants and bars( they are the best). Food is amazing, loads of varieties and it is kind of 24-hours service. Everyone in the hotel they are very nice and always helpful. We have been updated on the daily animation program and big shoutout to Kuvvat (animator) who was actively making the activities for the guests. Not far from the airport and the big wonder mall.

Stayed in May 2024

The hotel was a great experience - everything exceeded my family's expectations. Kaya has assigned a team member Serkan to provide special assistance to all guests who booked their stay via booking.com, Serkan was a great help. Overall, the hotel is a great value and delivers consistent quality of service

Stayed in May 2024

Staff was incredibly helpful and kind.

Stayed in May 2024

WiFi does not always work.

Hotel personell did everything to make our stay as comfortable as possible. We really enjoyed the food, animation and all the other service. Our room, which was upgraded for free, was spacious and very clean.

Stayed in May 2024

The beach volleyball Court should be not between the chairs zone, but little bit faraway to not disturb people.

Beautiful hotel and region. Very well located just in the beach, well organised and clean, good free spa. Beautiful beach, big outdoor and indoor pools, beautiful gardens, good buffets and a la carte restaurants. Very close to Land of legends Park and amazing shoping mall. Manny thanks to Mr Seekan from Costumer Relations that support us in a very effective and professional way always worried about our confort and satisfaction. Great room upgrade - big beautiful room with sea view and pool gardens, amazing. I recomend this hotel good value for money.

Stayed in May 2024

the room needs renovation! urgently!!!

the staff is very friendly, they changed the standard to a luxury suite without extra charge

Stayed in May 2024

Positive staff, great facilities, great service

Stayed in May 2024

Nothing. Everything was fanstastic!

Excellent hotel, service is fantastic. Food is lovely. Serkan provided fantastic service and upgraded us to a suite. We really enjoyed our stay here and we will be back very soon. Thank you again.

Stayed in May 2024

Everything was really great! Service, food, pool, our guest Mr Serkan! The people was very very nice and welcoming.

Stayed in May 2024

Stuff was good

All good, a bit old but all works

Stayed in April 2024

Nothing everything was good

The awesome facility, everything is close to you.

Stayed in April 2024

Wifi

Excellent and helpful staff particularly Mr Serkan Sapmazturk Food was great quality Clean

Stayed in April 2024

Wifi

I like everything about that specially foods

Stayed in March 2024

WI-FI! I will not come back only because of it. I was not able to work and it was a big problem for me. For vacation it’s even good - you can spend time together ;) Uncomfortable mattress - resolvable very quickly with additional softener.

Almost everything was perfect and there were a lot of small good points that I’ve never met before in the other hotels: - dinner at first then all organizational tasks - all night kitchen so you can have a breakfast early morning - One person hammam for SPA procedures Staff, area, room, cleanness, food, animation, spa - all was amazing

Stayed in January 2024

All was good

Clean & beautiful , 5 star quality with guest relation manager Darya management team

Stayed in December 2023

Exceptional customer service from front desk to restaurant. Special thanks to Serkan for his care and attention. Great food. Very nice spa centre and swimming pool.

Stayed in December 2023

The accommodation was fantastic and service was impeccable. The manager Serkan made sure we are informed and assisted with anything. He went the extra mile and will definitely recommend this resort

Stayed in December 2023

Kaya Belek was fantastic, wow was treated like royals. Serkan the Manager was amazing, told us the activities for every day and went the extra mile to make sure we enjoy our stay

Stayed in December 2023

The meal set was simply superb. So many varities. Was totally surprised that the hotel catered for breakfast, lunch and dinner. So many spread

Stayed in October 2023

Great helpful staff Best Turkish coffee available on demand thru the day. Superb

Stayed in October 2023

Room Upgrade was super, the food in the main restaurant had very good quality, the beach is very wide and distance to other sunbeds is wide compared to other hotels.

Stayed in October 2023

Wifi

Location

Stayed in October 2023