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Reviews of GEN PLUS 2 stars

14 Odun İskelesi Sokak, Fatih, 34083 Istanbul, Turkey

#1498 of 2,494 hotels in Istanbul

Guests' Choice

Review score

Based on 72 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Very nice and friendly staff. Location is very good, nice neighborhood, near the university.Eeverything was OK

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The noise

    The staff

    Stayed in April 2024

  • Reviewed: 9 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The room is close to the main street. The windows of the room cannot be closed tightly, so you feel uncomfortable

    Room is big enough

    Stayed in August 2023

  • Reviewed: 7 September 2023

    8.0
    Chilled place and very kind staff
    • Business trip
    • Solo traveller
    • King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Wish it were cleaned but it's not a deal breaker ...

    Chilled place for chilled people.

    Stayed in September 2023

  • Reviewed: 1 June 2023

    7.0
    Good stay thanks for all staff there appreciate them effort.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The room is small.

    Reception is helpful and good welcoming.they upgrade our room for free.quite place far from noise of night club.

    Stayed in May 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain....

    Excellent hotel. Staff and reception very helpful and friendly. Room was spacious with great views. Opposite of the hotel there is shisha bar with excellent coffee and tea.

    Stayed in March 2023

  • Reviewed: 21 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Smell in a room (like chemistry stuff). Needed to open a windows for a while.

    Location, comfort place for staying.

    Stayed in January 2023

  • Reviewed: 3 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The location is far from the city center

    Good staffe , Good value for the price ، clean

    Stayed in December 2022

  • Reviewed: 19 November 2022

    8.0
    average
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    location and staff

    it’s clean and tidy

    Stayed in November 2022

  • Reviewed: 4 September 2022

    8.0
    Great location for public transport
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    In some of the rooms, the toilet seat lid wouldn't stay open, it would touch your back when sitting on it.

    Great location, clean rooms, friendly staff. We booked two rooms and one of the room was too small, so we paid for an upgrade which the hotel accomadated for us.

    Stayed in August 2022

  • Reviewed: 26 July 2022

    9.0
    Very good experience
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The room is noisy and bright in the morning.

    Very good location with parking and helpfull staff.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    7.0
    Decent option if you want to go to the grand bazaar and grand mosque area.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is a little bit small. Not much around the hotel for food and drinks. Bathroom smelled a bit.

    Friendly staff. Rooms are clean and modern.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    staff

    Stayed in June 2022

  • Reviewed: 17 May 2022

    9.0
    excellent staff and lovely place, it’s in a heritage site, but with clean and modern amenities
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    the rooms are a bit small

    nice location, well connected by public transport, quiet tucked away but still accessible

    Stayed in May 2022

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The hotel is very cozy and quiet. Suitable for families. And it's near most of the attractions that you need to visit in Istanbul. Also i would like to thank Mr Ahmed in the reception for his great work. He is very helpful and polite. He made my stay very smooth and he was trying to help by any means.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was not as expected. Room was very small and unclean. Washroom even don’t have any windows it was smelling too bad and room too. And don’t have any space for hanging clothes and didn’t suites me I got skin allergy because of dirt and moisture very bad experience

    Just location was nice

    Stayed in April 2024

  • Reviewed: 9 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Walls were very thin. Windows also was old (not plastic). So you can't sleep until 2 am due to noise. You'll wake up by very loud morning azan.

    Staff, location, cleanliless.

    Stayed in January 2024

  • Reviewed: 17 October 2023

    1.0
    Don’t recommend! It looks more like hostel than a hotel!
    • Leisure trip
    • Group
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    n the sheets, on the floor there were balls of hairs and dust, dust over the furniture, even full ash tray left on the table. There wasn’t any hot water and reception guy told us that there was a problem with the water everywhere in the city but that was a lie, because we went to another hotel nearby and they didn’t have such problem. I can say that the place looks more like a hostel. Although we didn’t get our money back we left the place very disappointed!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    3.0
    Poor
    • Leisure trip
    • People with friends
    • King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    However, the reason why we would not choose this place again is definitely cleanliness, which was on a very poor level. There was a lot of dust on the floors, windows have not been washed for a long time clearly and there were even some stains on the sheets. We stayed shortly and did not have the time to change the hotel, but if we stayed any longer, we would definitely consider leaving. The view and the balcony at the top were amazing, but unfortunately the furniture there was too dirty to enjoy that time on the balcony. Guys on the reception seemed to lack a bit of professionalism, but they still were kind and responsive to our questions about TV, providing additional slippers etc. All in all, hotel has a good potential with its location, but only if cleanliness reaches much higher level!

    Since we came by car, the biggest benefit for us was hotel's private parking covered with cameras. Also, the police station is just in front of the hotel, so we really felt safe in that area of Cibali and did not worry about leaving our car there. The location is very good, just a few stations with a tram from Eminonu and in a walking distance of max 10 minutes from Balat.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t a breakfast. Also, would be good to have more than one key per room.

    Location was good. Liked being located amongst the locals.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No elevator , small room , no so clean as photo , no shampoo and body wash totally is not good for living with your family

    Just staff was good and location

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Cleaning the room good communication from the stafff, they was very friendly and helpful and perfect location 👌 ❤️❤️❤️

    Stayed in August 2023

  • Reviewed: 17 August 2023

    6.0
    Overall, hotel is quite messy and not as good as on photos
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was smelly, somebody before us was smoking in the room. Staff could not change the room.

    Good location

    Stayed in August 2023

  • Reviewed: 15 August 2023

    1.0
    I pard extra for ocean view, but it was false info
    • Leisure trip
    • Couple
    • King Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    It was a nightmare when I saw the loft room without any window at top floor, and I paid extra for so called (ocean view) and there was no window in the room, there was a very small door to terrace, so the mentioned it (ocean view). Just imagine if you are tall 6 feet’s and your head is hitting to the loft roof.

    Facilities were average as compare to their price

    Stayed in August 2023

Showing 1 – 25

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