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  5. Reviews of DORUK PALAS HOTEL

Reviews of DORUK PALAS HOTEL

Emekyemez Mahallesi Nazlı Hanım Sokak No: 19 Galata, Beyoglu, 34421 Istanbul, Turkey

#24 of 2,491 hotels in Istanbul

Guests' Choice

Review Score

Based on 815 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.3

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Sea View
    • Stayed 3 nights

    Perfect location, very close to Istiklal and Galata tower. Professional staff, especial thanx to Mr.Osman who kindly visited our room twice with inspection!

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Great stay in Istanbul
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing that didn't work for us was the bedside light. No biggie.

    The staff at the hotel were very friendly and helpful. The breakfast was great. The hotel is very close to the Galata tower and our room had a great view across the water. Plus there are facilities for making coffee and tea in the bedroom, which I always like.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Enjoy Istanbul easily, friendly efficient service and a healthy tasty breakfast after a deep sleep in a comfortable bed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Proximity to a mosque but this is a Muslim country and the culture of it is why we travel there!!!

    On a quiet street just 200m from the Beyoglu metro station we found this modern boutique hotel. It was surrounded by lighting stores with the biggest and best chandeliers etc so well lit and safe! The room was well designed and compact with everything you needed. We were upgraded on the last night to the top floor and watched trains cross the Golden Horn on the bridge and disappear into a tunnel directly under our hotel, we never heard a rumble or anything! We arrived at 9.45am from Perth and were greeted with “welcome, please leave your bags there and enjoy some breakfast (there was a spread on a long table!) Tea? Coffee? Eggs? Later the manager came over and said “ how was your breakfast? The other guests have just checked out so your room will be ready in about 20 minutes “ The service was 5.5stars! We chatted with the manager about his cat and recommendations for a rooftop seafood restaurant! Nothing was a problem we cannot recommend this hotel highly enough! We walked to the shopping strip to Taksim Square, took a train to the Grand Bazaar etc and he arranged a taxi to the cruise terminal!

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Lovely hotel with exceptionall staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights

    /

    The hospitality of the owner, staff and Osman was incredible, we felt like being a part of a family. Upon arrival, we were offered refreshment drinks (try lemonade!). The boutique hotel is lovely, great breakfast. The room was clean and had an exceptional view. Great location. Would recommend.

    Stayed in April 2024

  • Reviewed: May 23, 2024

    10
    Amazing 3 days
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    I like the situation of the hotel, it s very clean. Most of all, the staff is nice et so helpful. I strongly recommend this place

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Centrally located. Rooms were small but very neat and clean. Breakfast had an excellent spread. The hotel owner and s
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Wonderful hosts

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Lovely, family owned hotel with beautiful room with exclusive view on Istanbul and Golden Horn
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    I liked everything

    Very friendly, highly professional staff willing to go extra mile all the time

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is very good, you can walk to most places, Galata Tower, Galataport, Istiklal Street, Taksim, every place is close to the hotel, and the security is excellent, the view from the room is beautiful, and the staff here are the best! They consider you a member of the family, making sure to provide for all your needs and safety, and the wonderful employee, of course, is Othman, the security cat!

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Amazing family boutique experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolute pinacle of customer care, friendliness and hospitality. One just feels more like visiting a relative than being in a boutique hotel. Amazing, charming owners and staff. People really go beyond and above for your comfort and happiness. Location is brilliant too. Walking distance from the river.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very welcoming staff.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    4 relaxing days at Doruk Palas Hotel
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights

    We enjoyed our stay and the hospitality very much. We have received up-to-date information on places of sightseeing and public transport.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights

    The best thing about the Doruk Palas Hotel is the owner and staff. We arrived really early after a very long flight and they couldn’t have been more accommodating. We were given our room way ahead of check in time, something we were so appreciative of as we were exhausted. The owner recommended beautiful restaurants and organised a spa visit for us. The breakfast was delicious and our room was super clean. The whole team were extremely helpful and friendly during our stay.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Comfortable Stay at Exceptional Location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff at Doruk were exceptional during our stay. All staff were extremely welcoming and treated us and all other guests as family. Our request of being given a room with two single beds were of top priority to the hotel who kindly moved us to accommodate our requirement as soon as the facility became available. The hotel itself is in an excellent location being only a 10 minute walk to the Galata Tower and the nearest tram link. The breakfast offers a large range of different options from cheeses to condiments. I would fully recommend staying here because it would be rare to find the same level of customer service and personalism shown as we experienced here anywhere else. Thank you!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    The perfect place to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Staying at Doruk Palas Hotel is like staying with family. Ahmet, Muhammed and the rest of the team are so welcoming and went above and beyond to make our stay in Istanbul unforgettable. The hotel is lovely and modern and in a great location for exploring the city, all within walking distance. We stayed in the room with the roof terrace which has the most amazing views. We wished we had booked a longer stay so that we had more time to enjoy the views. Don't spend too long planning an itinerary beforehand, as Ahmet will make great recommendations and make sure you see the real Istanbul. Special shoutout to Mr Osman (the cat) for being the best hotel manager. He makes sure all his guests are greeted at the door and we were lucky enough to be escorted to our room each evening by him. We miss the hotel already and if we return to Istanbul we will definitely choose Doruk Palas. Thanks again for a perfect stay and don't change a thing!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    A home away from home
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    We were a little disappointed to not have the twin beds we had requested on our first night but all was made good the next day. Someone occupying one of the 4 rooms with twin beds had stayed on an extra day. The high level of service offered here made up for this small inconvenience however.

    The hospitable service here was remarkable. We were so well looked after in this family run hotel. Being able to have a view looking out over the horn was a big bonus. The breakfasts were absolutely wonderful, and so very fresh. A home away from home is what they deliver at this well managed, friendly hotel.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    - staff was very nice. They even let me check in early at 9am - location is the best. Walkable to Galata tower

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    We had a great stay at the hotel. The staff is the sweetest group you will ever meet. My room wasn’t ready on time so th
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Absolutely nothing

    The staff!! Extremely sweet people.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    I couldn’t have asked for more .
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were quite small , but having said that we were able to accommodate all of our luggage without any problems. It was spotlessly clean and very functional in its own way !

    The location was excellent, with stunning views of the Mosques . The Hotel staff could not have been kinder or more helpful . There was a lovely buffet breakfast with many different items to choose from. This Hotel was also situated in a very quiet street , less than five minutes from the Metro .

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Smooth like butter, warm like Turkish coffee, happy like the good weather
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, it is one the best hotels I have stayed in in my life.

    This is a beautiful 4 star hotel owner by 2 kind brothers who give a 7 star service. The staff they have employed is as sweet as them they stood outside to wave goodbye to us as we left. We had 3 stops in Istanbul and we stayed here all the time, in our last stop they had no booking available but made it happen because my parents were old and unable to walk. They were so hospitable with teas and coffees and their breakfast spread was just divine - the best hummus, labneh, muhammra I have eaten and I live in the Middle East. Mr. Ahmet and Mr. Mohammad the owners and their staff Mr Hassan and Mr Amir are true gems. It felt like they were our brothers, laughing joking with us and making sure we had transport, food, water and activities figured out. They made sure everyone around them had a smile on their face and in true Turkish style had us have our afternoon coffees with them. They made Istanbul feel like our own homes and we felt sad to leave them. We will return only to stay at Doruk Palas because of the warmth, happiness and humour they shared with us. The kitty cat Mr Osman was an added bonus. I will say this again - for any kind of help anything random also they had a solution. They are extremely accommodating and managed to house us even when they were full because they didn’t want us to be troubled. Extremely professional and one of the best hotels I have stayed in in the world. Even our pick ups and drop offs were so seamless and easy and our coffees were ready to drink when we arrived in the reception. Forget a 4 star this is an 8 star hotel - the 8th star for the love and care they put in from their heart!

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Wonderful, delightful, wholesome, warm and smooth like honey
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like to leave this property and it’s people!

    This is a beautiful 4 star hotel owner by 2 kind brothers who give a 7 star service. The staff they have employed is as sweet as them they stood outside to wave goodbye to us as we left. We had 3 stops in Istanbul and we stayed here all the time, in our last stop they had no booking available but made it happen because my parents were old and unable to walk. They were so hospitable with teas and coffees and their breakfast spread was just divine - the best hummus, labneh, muhammra I have eaten and I live in the Middle East. Mr. Ahmet and Mr. Mohammad the owners and their staff Mr Hassan and Mr Amir are true gems. It felt like they were our brothers, laughing joking with us and making sure we had transport, food, water and activities figured out. They made sure everyone around them had a smile on their face and in true Turkish style had us have our afternoon coffees with them. They made Istanbul feel like our own homes and we felt sad to leave them. We will return only to stay at Doruk Palas because of the warmth, happiness and humour they shared with us. The kitty cat Mr Osman was an added bonus. I will say this again - for any kind of help anything random also they had a solution. They are extremely accommodating and managed to house us even when they were full because they didn’t want us to be troubled. Extremely professional and one of the best hotels I have stayed in in the world. Even our pick ups and drop offs were so seamless and easy and our coffees were ready to drink when we arrived in the reception. Forget a 4 star this is an 8 star hotel - the 8th star for the love and care they put in from their heart! I have told all my friends solo, couples or family to stay here eyes closed anytime you come to Istanbul. The rooms were extremely spacious, beds were so comfy the blanket is the softest I have used, bathroom facilities spotless.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    More than 5 ********
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Its been fantastic staying here, staffs are very much helpful, friendly. Always keen for help, specially Hasan. I'd highly recommended.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Location is fantastic and you feel very comfortable at Doruk Palas Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You need to stay at this hotel. It was fantastic. The staff is so friendly and want to help you with whatever you need. The LOCATION is the best. You are in a cool area with lots of shops and restaurants and it’s very safe. You can cross the bridge easily walking and explore the Asian side. I preferred to stay on the European side and am so happy I stayed at Doruk Palas Hotel. It was highly recommended by a friend from my country Panamá. And it did not disappoint. Stay here you will love it.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Perfect, highly recommended, we would always come back :)
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Best host ever! Muhammed is the nicest person ever, he is born to be a hotel manager, extremely helpful and generous, hospitality at its best. And the breakfast was a real PLUS! Typcial turkish dishes, with changing elements every day - beyond our expectations!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Lovely stay in Istanbul
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really

    The staff at the hotel were exceptional. So friendly and welcoming and nothing was too much trouble. Real family atmosphere. Both the owners were charming and clearly enjoy meeting people. Mr Amir too was lovely and looked after us so well.

    Stayed in April 2024

Showing 1 - 25

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