Shower floors were very slippery

Centrally located to major train services ,museums, mosques and shopping areas

Stayed in May 2024

Can happen everywhere but there was an issue with hot water , after reporting the issue was resolved very quickly

Amazing location just at the back of Aya Sophia. Exceptional staff (shout out to Taha who helped sorting out an issue with dodgy uber driver) Great breakfast

Stayed in May 2024

Amazing location, stones throw away from Agia Sophia, spacious room, very clean, amazing stuff

Stayed in May 2024

Location, cleanliness and staff are all perfect. I always use this hotel if I am staying in Istanbul and will definitely be returning.

Stayed in May 2024

Nothing

This hotel is fabulous… great staff, fabulous rooms and the hotel is so well located. The staff are so helpful… they will be able to answer any questions. Sedat sorted out a problem for us … which was very satisfactory. If you book this hotel you will have a wonderful time.

Stayed in May 2024

Centrally located

Management and staff were very helpful and property is well located

Stayed in May 2024

We loved the location , very friendly and helpful staff . Ready to help us on our departure at 3.30 am with coffee and food pack for our flight . The photos on web site , are exactly same . Modern and contemporary . A definite place to stay near to all major sites on Asia side of the city .

Stayed in May 2024

There are no words for how amazing this hotel is! Location, location, location! And the hospitality was perhaps the best I've ever experienced anywhere! Breakfast was delicious!

Stayed in May 2024

Noisy at night

Great location, the staff was extremely service, oriented, and close to fantastic, cultural institutions, like Hagia Sophia and the blue mosque!

Stayed in April 2024

The hotel is perfect! Fabulous location, great food, beautifully decorated comfortable rooms and of course the highest level of customer service.

The staff are exceptionally caring, kind and professional. We were unlucky to arrive in Istanbul on 1 May 2024 and all the roads were closed to the city! Our driver was in contact with Sedat at the hotel trying to find a way to get us to the hotel. After hours of driving and trying many possibilities it was apparent that no cars could enter until the end of the day. Sedat came on his bike to meet our driver and kindly took us to his home for a shower and much needed sleep. We were blown away by his generosity! We had landed at 5.30am and the roads didn’t open until 5.30pm, so we were extremely grateful to have a place to rest. It was an unusual day in Istanbul as many locals couldn’t get to work. We will be for ever grateful to Sedat, Sinan, Taha & all of the amazing staff at the beautiful St Sophia Hotel. They went out of their way to make us feel safe and very welcome.

Stayed in May 2024

Amazing hotel and staff, super friendly and helpful Great location

Stayed in May 2024

A few things to consider before booking. You need to inform your private transfer to drop you off at the Zenyep Sultan Hotel. I wish this information was offered on booking. We ended up having to pull our luggage for 500m over cobbled pathways as the driver wasn’t familiar with the area and dropped us off some distance from the hotel, which is in a car-free zone. The other thing to remember is that the hotel is located right next to Hagia Sofia, so you will get a “wake up call” every morning at 5am. The final prayer call is at about 11pm. Finally, the bathroom. Sigh. I hate to say anything negative but the design of the basin and tap isn’t very good. The basin is shallow so water running from the tap inevitably wets the counter every time you use it no matter how careful you are. The shower stall screen door is also not very well sealed so water runs into the bathroom.

The room was small but it had all the amenities we needed. The bed and linen were comfortable and we were treated with genuine warmth and professionalism. The Turkish breakfast that they serve every morning is awesome and the best meal of the day for me.

Stayed in May 2024

The room could have been a little bigger

Location, staff

Stayed in May 2024

The rooms could be more sound proof, as the mosque prayer times start very early in the morning. But that is the case in every hotel in Istanbul. We used earplugs just in case and slept very well

Excellent location, with most tourist attractions and public transport at walking distance Take your time for breakfast, it is not a standard buffet but traditional Turkish breakfast, we even had live music at breakfast on Saturday Beds are very comfortable, and we had a view of the Hagia Sophia even though we did not book a room with a view Staff are extremely friendly and helpful and helped us to get to the airport when we forgot that some streets were closed off for the half marathon

Stayed in April 2024

We had to leave the hotel one day early because of the marathon. This is not the hotel fault. The city centre was to be shut down from 4:30 a.m. We would be trapped if we stayed. We incurred additional cost of 60 Euro staying near the airport for one night. Where is the justice in this? Marathons don't belong into cities. The same in Dublin, we are under a house arrest in our own city.

The location of the hotel is excellent, right in the old city centre. Room was clean and comfortable. Hotel staff were very friendly and helpful. Breakfast was one of the best we had in a long time, very well presented and tasty. It filled us for most of the day, food in the city centre is otherwise too expensive. Very pleasant stay overall. There were some quiet nights for a good sleep, not all noisy, as we expected.

Stayed in April 2024

Breakfast service never seemed organised Needed larger cups in the room for tea

Front office knowledge and helpfulness was superb Location was perfect for the main sights Good food at breakfast

Stayed in April 2024

We expected a newer room, overall it was a bit outdated and also the temperature in the room was costantly too cold. Not enough privacy in the toilet.

Great service, attentive staff. Very good position next to Saint Sophia. The breakfast is ok, a lot of things to try but nothing remarkable. Clean structure.

Stayed in March 2024

The hotel is a bit tired, and the room had some issues. The water was not working in the sink or shower on the morning i was checking out.

The staff and customer service here were exceptional. The breakfast was varied and very nice. Good wifi throughout the building. Location was perfect for sightseeing. Large comfortable room with good bathroom and other facilities. aircon worked well.

Stayed in April 2024

Be aware of the call to prayer

Very helpful staff and our Grand deluxe room 41 had a lovely balcony with view of Hagia Sophia. Turkish breakfast and a good choice of egg options to follow.

Stayed in April 2024

Nothing

The hotel location is great

Stayed in April 2024

I wish we could stay longer:-)

An amazing location, few minutes from Hagia Sophia, beautiful boutique hotel with friendly people. The breakfast was delicious with live music. The room was so nice, bed very comfortable and the view is wow!!!!

Stayed in April 2024

Hotel Saint Sophia sits in a beautiful spot, at walking distance from all the major attractions in Sultanahmet. The breakfast was excellent and the Team was super attentive . The Team at Reception gave us very useful advice on how to access/use the public transport, which allowed us to make the most of our visit to Istanbul and to venture further. On the day we left, Taha did a great job in making sure that our drive for the airport would reach us on time .

Stayed in April 2024

The staff were simply amazing! And the location could not be beat for access to the main tourist sites. The breakfast was out of this world , healthy , full of exciting options and extremely generous portions! The afternoon tea was such a treat - made us feel like we e we were coming home after long days out!

Stayed in April 2024

Very friendly and helpful staff. Ideal location for visiting tourist sites. All sites easily accessible.

Stayed in April 2024