Many uneven steps and may not suitable for elderly. Also, they should add more lights on the walking path as walk back to the room and it quite dark at night.

Beautiful hotel with great scenery, you really feels peace and close to nature. The room are spacious and well organized. Good kid club and swimming pool.

Stayed in March 2024

Swimming pool , a bit far from room.

Breakfast

Stayed in May 2024

When we checked in it was really busy. We had paid for a lagoon access room but they tried to give us a different one. As housekeeping was busy, we were very late getting into the room we paid for

Beautiful resort. Great room and pools. Lots of choice of restaurants. Felt like a real holiday. Breakfast was great (although busy)

Stayed in May 2024

Nothing

Everything

Stayed in January 2024

Not enough staff

Room and Fitness

Stayed in March 2024

everything was great - the only thing I would say was room service pick of dirty plates was slow, had to call twice.

Breakfast amazing, everything you could want was there - staff attentive and helpful The jaccuzzi , gym and facilities are excellent

Stayed in February 2024

The 2 negative things that I need to note thought, however I cannot say whether it really depends on the hotel. The first one is that few days there was a very strong canalisation smell. The last day was really strong even with closed door was really hard to be in the room. Second is there were sometimes lots of plastic in the sea, but I guess it’s the Pattaya beaches that are not very clean themselves.

We stayed 9 nights in Andaz Pattaya Jomtien Beach at the end of January and beg of February. I cannot describe how splendid this hotel is. Staring from staff kindness and attention, the facilities ( gym 24hours! Wow!) saunas, spa, restaurants and all the facilities that this hotel has to offer. I have stayed in many 5 star hotels before but this one for me is a well deserved 5 star hotel. Full of charm, style, authenticity and hospitality. If only all 5 star hotels were like this one! Exemplar! A special wow goes to the decoration of the room, the amazing gym machines, breakfast! One of the best breakfast I have tried!

Stayed in February 2024

Breakfast

Stayed in January 2024

Most of the food is a bit overpriced for what it is. Breakfast is €28 per person. I have tasted better and for less. But prices went up in general in Thailand. The seafood restaurant at the beach did not have a very impressive carte. Eating outside will require a minimum of 10 to 20mn due to the location. Often, items not ordered are being brought to the table by mistake or incomplete orders. But always in a very friendly way….

The hotel has beautiful gardens, pools. Room is very well decorated and comfortable. The private beach is also lovely, even if not super exciting in terms of waves. However, super beautiful sunsets guaranteed. Pools for kids are super nice.

Stayed in January 2024

There is nothing nearby . For the exorbitant price the service is very average

The property is beautiful. The beach is private , the villas and rooms are lovely

Stayed in January 2024

amazing food, vibe and facilities

Stayed in December 2023

"The check-in process was bad; the rooms were not ready until 5pm while the check-in time is 3pm. The staff had to contact me during my leisure time." Kid room is small and not well organized

The landscape is superb, well designed. I love all the big trees The beach is clean and nice compare to other beaches in Pattaya. Staff is helpful and friendly The room is spacious

Stayed in December 2023

Nothing.

Beautiful architectural design, facilities, service, food. 3 pools so even though there’s a lot of rooms you don’t feel crowded. A very zen place. The room is so spacious, so chill, got a private balcony.

Stayed in December 2023

Nothing comes to mind really!

Lovely hotel in amazing scenery, soo green with great beach and variety of pools and restaurants. Breakfast buffet was awesome, had dinner there once at the Thai restaurant and enjoyed it too. Rooms are spacious and loved the fact that the toilet is separate from the bathroom and has a heated seat! Lots of space to hang your cloths too and store your luggage and nice size balcony. Staff was very friendly and we loved every minute of our stay. We stayed 2 nights but could have stayed on for another week. Great property!

Stayed in December 2023

Nothing not to like !

Perfect beach getaway !

Stayed in November 2023

Even the facility was newly open, some maintenance was not keep up - wooden floor. Patong-go was too hard to bite. Swimming pool water was not clear, I was not sure whether the water or the decoration itself made the pool look dirty. My pool at home had clearer water.

The reception area was very welcome. The room was big, bathroom was large with powder room and small walk-in closet. The foods were all nice both dinner and breakfast - especially the coconut juice.

Stayed in November 2023

Air conditioner too loud and blow too strong even at entry speed

Good room and service was perfect

Stayed in October 2023

Everything is perfect! The location is awesome, the beach is clean, the pools are clean, the spa has exceptional service, the staff very welcoming and caring, the restaurants has beautiful ambience and the food exceptional and super healthy. The resort is very relaxing and the nature around is very beautiful and well maintained. The rooms has echo design and super clean. I will come next year to stay 1month there

Stayed in September 2023

Nothing

Breakfast is awesome. Variety and great quality

Stayed in September 2023

None

Nice ambience, good kid’s club and swimming pool

Stayed in September 2023

we stayed at the lagoon access room, there were lots of mosquitoes in our room at night :(

garden was very nice and landscape of the hotel was very beautiful

Stayed in September 2023

Nothing. This hotel was faultless.

The design of the hotel was fantastic. Beautiful mature gardens. Large stylish rooms. Superb wifi throughout the hotel. Lovely beach. Food was excellent. The staff were all friendly and helpful. Three great pools.

Stayed in August 2023

checked-in was very late

good food , good vibe

Stayed in August 2023

maindoor can autolock

Stayed in July 2023