The only thing what I did not like : was the coffee at the breakfast.

The hotel is really beautiful, perfect location and great service. I need to emphasize the staff, because they made a real difference in our stay. They are all extremely attentive, professionel and kind. The highest quality of service - exactly what you expect from a Kempinski hotel. I also recommend to try to spa facilities, the massage and the facials are amazing and top quality. Both of the restaurants are great, definitely worth to try. All of our special request had been fulfilled, we even got a surprise birthday cake in our room, because we celebrated my moms birthday during our stay. We had a dog also with us and the hotel is super dog friendly, they prepared everything for our arrival. I would come back anytime, hopefully it will happen soon.

Stayed in June 2024

Amazing exclusive hotel with a wonderful garden and the best sea view in Portoroz from the room terrace. Slovenian white wine and dinner were excellent. Exceptional impeccable customer service and fabulous breakfast in the morning with few nice surprises.

Stayed in May 2024

Beautiful garden and views from the hotel.

Stayed in May 2024

Very nice place with direct view of the sea. Excellent food and an exceptional outdoor heated seawater pool. Large enough for real swimming. The inhouse restaurant is amazing with great service.

Stayed in April 2024

There was nothing not to like about this Hotel. We chose this hotel for its location and it did not disappoint.

The buffet breakfast was well maintained and catered for everyone. All staff were friendly and happy to help with enquiries. The Concierge went out of his way to help us with GPS issues. The Spa and Pool facilities were excellent.

Stayed in April 2024

A/C is centralized. Weak and most likely will not cool adequately when the weather gets really warm.

Beautiful property, well groomed, palatial with a great outdoor pool.

Stayed in May 2024

Breakfast was most disappointing. Only one operating cafe/restaurent.

Location. Hotel room. Great views. Helpful and kind staff.

Stayed in April 2024

although the hotel maintains a high standard, it seemed to me that the breakfast offer/range was not quite at such a great level as we were used to in the past. Unfortunately the outside pool was not available for this time of period , although we would appreciate it on sunny days

we have been going to this hotel since its opening and we are satisfied as we like design, location, quality of Service

Stayed in March 2024

We really enjoyed our stay at the hotel but overall we felt that the services of the hotel are overpriced. For instance a small beer at the bar costs EUR 7 (in Slovenia!). Also, the a la carte dinner menu is super expensive. For instance a hamburger costs almost EUR 40, while at a Michelin Bib Gourmand restaurant lierally next door, you can buy the same very nice meal for EUR 12. It is a side note but the variety of the breakfast selection can also be improved. We stayed for six days, but found the exact same food offers every morning. It is also ridiculous, that you have pay extra EUR 3,85 for eggs benedict.

The beautiful hotel itself is a historical buliding which is kind of a simbol of Portoroz. It is located in the heart of the city, very close to the beach. All staff members are kind. If you stay there in the first part of the week, it is super pleasent, however, if you stay for the weekend too, you will feel it crovded (around the pool area, during breakfast, etc.).

Stayed in March 2024

Great spa and leisure facilities!

Stayed in October 2023

we had to wait for a table on the first day as it was very busy, there was no tables, glass ware available. everything else was great after that

Stayed in December 2023

Coffe machine

Coffe machine is missing at the breakfast

Stayed in December 2023

We had small issue about heating in our room. It was a little bit cold and the aircondition wasn’t heating. Great staff taken efforts to solve but it doesn’t work again.

Stayed in November 2023

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Everything

Stayed in November 2023

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Excellent hotel. Service & staff were extremely polite. Breakfast is great, SPA area also

Stayed in November 2023

Parking fee (outside park) is 20 euro per day. If you need to charge the car you need to add 15 euro (quite expensive).

Amazing experience. The staff is very nice, friendly and always willing to help you at best. I went there with a Tesla and the hotel was equipped with a charging station. Lovely and relaxing experience.

Stayed in November 2023

Everything was perfect.

Stayed in October 2023

Staff was very friendly

Stayed in October 2023

Room was very comfortable and spacious. Breakfast was outstanding.

Stayed in October 2023

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Breakfast, the service, location... All perfect! The room was spacious, the bed comfy, and overall, the hotel was clean and well-kept. Good spa services.

Stayed in October 2023

Everything was as expected, end even better. Starting with the helpful gentleman from reception, the staff is really kind and friendly and their services are at the highest level of professionalism. The place is beautyful, love the design, and it is also really close to the sea.

Stayed in October 2023

beautiful architecture clean and stylish very friendly staff

Stayed in October 2023

It was a great pleasure to spend out vacation here. We literally loved everything! Reception team, consierge, bellboys, maids, pool staff, staff at breakfast, bar and Sofia restaurant - everybody was very helpful, friendly, polite and attentive. Many thanks to Maria from reception, Alina and Nikolina from the breakfast and everybody from the pool staff. The rooms were extremly comfortable - with nice and cosy furniture and great view from the balconies. Cuisine at the restaurant “Sofia” was incredible - one of the brightest gastronomic expiriences we had in years. We loved to spend time near the pool - thanks to location in a quiet and picturesque area and attentiveness of the beach staff. The building of the hotel is magnificent and very beautiful.

Stayed in September 2023

It was a great pleasure to spend out vacation here. We literally loved everything! Reception team, consierge, bellboys, maids, pool staff, staff at breakfast, bar and Sofia restaurant - everybody was very helpful, friendly, polite and attentive. Many thanks to Maria from reception, Alina and Nikolina from the breakfast and everybody from the pool staff. The rooms were extremly comfortable - with nice and cosy furniture and great view from the balconies. Cuisine at the restaurant “Sofia” was incredible - one of the brightest gastronomic expiriences we had in years. We loved to spend time near the pool - thanks to location in a quiet and picturesque area and attentiveness of the beach staff. The building of the hotel is magnificent and very beautiful.

Stayed in September 2023