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Reviews of Hotel Aquapark Žusterna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Istrska Cesta 67, 6000 Koper, Slovenia

#15 of 18 hotels in Koper

Guests' Choice

Review Score

Based on 275 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.5

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    room was next to the external AC units - very loud lounge chairs at the pool should be replaced - majority has cracks it hasn't changed at all since we first started going there with children 20 yrs ago

    breakfast is nice and decent plenty of garage space great location proximity to two nice restaurants swimming pools

    Stayed in April 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was upgraded to the room with a sea view and it was really nice. The swimming pool is great for training.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very cold water in the pool

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    bazeni

    Stayed in December 2023

  • Reviewed: November 7, 2023

    8.0
    Ideal for kids and family stays
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 3 nights

    Very Small parking spaces in garage for customers

    Staff attention and professionality

    Stayed in November 2023

  • Reviewed: October 6, 2023

    8.0
    I have stayed only two days because of my schedule. I propose to stay more than three days to benefit all services
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and dinner was delicious Swimming pool and the beach were also good

    Stayed in October 2023

  • Reviewed: October 4, 2023

    7.0
    pleasant enough for the price
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    The rooms are all pretty small. It's rather dated. There could be more coffee machines at breakfast. To get into Koper, you either have a long walk, or taxis, unless you get bus tickets somewhere in town. There were no shops nearby.

    The pools are good. Breakfast was good. Staff are friendly and helpful.

    Stayed in August 2023

  • Reviewed: October 2, 2023

    7.0
    A good stop for a cyclist
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Having no WiFi in the room was challenging. A public seating area in the garden just below my room meant gatherings kept me awake in the evening and woke me early in the morning. It would be great if it could be closed between 9pm and 7am...

    Excellent secure bike storage. Close to public sea swimming area. Great variety for breakfast including soy milk. I appreciated the plastic-free soap dispenser in the bathroom.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Great for vaulue
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Room was small but OK. TV, AC, bathroom... everything was OK.

    Parking is awaliable in garage (for car and bike). Pool and parking is included in price. Great breakfast.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    When it comes to dinner, the only thing I didn't like is that they weren't really refilling it on time, so if you came somewhere mid-dinner there wasn't enough choice/food :) There was almost no Wifi signal in room. also, I had a fever one day, and they had no first aid kit at all, no thermometer no paracetamol... The rooms were really nice, and the hotel in general, but given it's really outdated, the price for two nights shouldn't be that high (but would come again)

    The location is excellent, right across the beach. The hotel has its own swimming pools, also indoor ones as well. Breakfast was continental, very tasty and rich. Room was clean, airconditioned, and staff was nice. Would come again.

    Stayed in August 2023

  • Reviewed: September 22, 2023

    7.0
    Nice aqua-park, yet very different staff
    • Business trip
    • Group
    • Double Room with Terrace
    • Stayed 2 nights

    Very different staff at the hotel - from very kind to extremely rude. The woman we met at the reception in the evening September 20 was below any standards - chewing a chewing gum in front of the guests, then we were blamed on having lost the key (since we had to change the rooms, the key was provided to the administration in the morning). When we told her that at 6 PM the key of the previous room could be already given to other guests she started phoning someone thus again wasting our time. Afterwards everything turned to be ok, yet of course we didn't receive any apologies. Air conditioner started switching on at night every 2 minutes with a sound (beep, beep). It was a challenge to switch off the AC that was never switched on.

    The Aquapark is great - so many pools, including jacuzzi and outdoor pools with incredible views. Girl at the reception of the pools is very welcoming. Beach is just across the street.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    The Aquapark at the hotel is worth visiting
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Aquapark is great - at least 5 swimming pools, etc. The views from the outside pools are epic. 20 minutes walk to the centre, yet the view is so beautiful that you don’t feel the distance.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    9.0
    Great Location, clean and value for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No black tea for breakfast, pay television

    Location, breakfast with loads of choice, beach

    Stayed in September 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 5 nights

    The mattress was too soft for us, but not unbearable, and the coffee was bad, but everything else was really nice.

    Great location, very close to the beach, and a few minutes walk from the city center. The room was comfortable and clean, the breakfast was simple, but good (except coffee, that was terrible). The aquapark was nice and really useful in rainy weather, when we couldn't go to the beach or after a long day of sightseeing. You can rent a bike at the hotel, and explore nearby cities (on a very nice bike path).

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Nice and clean hotel with a very good food and nice personnel.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights

    Noisy ventilation output from the adjacent pizzeria is very close to the apartment. Fortunately it is switched off during night. There is a single mattress on the double bed, I would prefer a splitted one. But the beds including matress are obviously new and enough comfortable.

    Nice and clean hotel with a very good food (both breakfasts and dinners), nice personnel. Private parking in a garage. Working and quite fast wifi. Aquapark as a part of the hotel. Very close to the beach. Available gaming area for kids. Two splitted duvets on the double matress, which is good!

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Perfect place for families. You enjoy pools and sea.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress not comfortable. Balcony door didnt work good.

    Aquapark is older but everything is clean and functional. Slide/tobogan perfect for 5year children... whirlpools everywhere. Inside and outside pools. Even one with salt water perfect for swim teaching. Breakfast and dinners perfect - very tasty and huge choice.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Nice place to stay, but could be better.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Smell of pool in a hotel. Labyrinth of halls on the way to the room.

    Great food. Nice parking garage. Good rooms and personal. Near the sea.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    A nice surprise, considering costs
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was good, just the interior should be updated.

    The property has a very nice location. The staff was super friendly. The good thing is as a hotel guest you have a free parking (it is difficult to find a parking and it is quite costly during the summer in Koper). This hotel is nice and comfortable if you have kids. The beach is cross the street and the hotel has several swimming pools. We were having bed and breakfast and were very surprised how many options the hotel has for a breakfast as it is a 3-star and such a breakfast is usually offered at 4-star hotels.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    9.0
    Great value
    • Business trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 4 nights

    can't think of anything

    friendly staff, breakfast variety, many spa options, competitive price

    Stayed in July 2023

  • Reviewed: June 8, 2023

    7.0
    Koper seaside
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs refurbishment. The bathroom layout was a joke.

    Great location, good breakfast, parking

    Stayed in June 2023

  • Reviewed: May 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I chose the hotel because dinner was included in the price and it was located by the sea, the hotel is older but maintained, the rooms are clean, the bathroom needs renovation, I have to praise the food, the dinner was a great selection of several dishes and the breakfast was also very rich

    Stayed in May 2023

  • Reviewed: May 23, 2023

    9.0
    Ok
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    /

    Staff was very nice, clean rooms

    Stayed in May 2023

  • Reviewed: May 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    TV channels. After beautiful day we can't rest watching TV because of very, very poor channels to choose. Actually no channel.

    Environment, town, excursions, vicinity of Italy and Croatia

    Stayed in May 2023

  • Reviewed: January 20, 2023

    8.0
    Reasonable price for decent, though slightly older fashioned hotel, but with good location/amenities
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Spare pillows in the room shoukd have had covers, which they didn't, but when left out, along with the spare duvet, also, without cover, these were all address and 'dressed' the following day by housekeeping. Window shutter clattered on the baalcony as the clasp wasn't able to be clamped securely due to the new AC unit condenser positioning (though AC did work exceedingly well for heating of the room).

    Good variety of breakfast food options, though some were a little tired by 9.15am. Room was a decent size and AC was new and worked very well. Balcony view of the sea and Koper, only a few rooms with this, was a nice. Parking indoors under the hotel was safe and free. Staff we very helpful and friendly.

    Stayed in January 2023

Showing 1 - 25

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