Storgatan 15, 97232 Luleå, Sweden
#5 of 12 hotels in Luleå
Guests' ChoiceBased on 389 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Jim
IrelandThe curtains do not keep the light out and it was bright at 3am!
Stayed in May 2024
Reviewed: 13 May 2024
Lisa
GermanyBreakfast buffet is huge, but you can see that not everything is freshly made.
Stayed in May 2024
Reviewed: 9 May 2024
Yamen
FranceL’emplacement Buffet Personnels L’architecture
Stayed in May 2024
Reviewed: 25 April 2024
Magnus
SwedenNo sauna or Spa
Very good breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Jack
United KingdomSome plugs did not appear to be working.
Well-appointed room & comfortable
Stayed in April 2024
Reviewed: 9 April 2024
Stefan
SwedenVery low water pressure in the shower
Very nice breakfast
Stayed in April 2024
Reviewed: 29 March 2024
Jan
NetherlandsParking not ideal to he honest, you park on the back side under ground, you use a code to open the door which you get at the reception and then you have to walk through the inner yard which has some heavy doors to get into the hotel. The hotel was a bit noisy at night, we heard some pipe works or drainage. When checking out we werent asked how our stay was and felt a bit rushed. We went to the garage back side forgetting the code, you cant get back in from the back side when exiting so had to walk the whole way around.
Great stay overall, nice rooms. Old classy hotel but clean. Breakfast was great.
Stayed in March 2024
Reviewed: 26 March 2024
Atse
ItalyWe had a room with a door to the adjacent room, which was of course locked, but this door lets through a bit more noise than a normal wall would.
Excellent location, very clean and spacious room, friendly staff. Great breakfast! The pub that is located in/at the hotel is also very nice.
Stayed in March 2024
Reviewed: 18 March 2024
Ceren
GermanyVery clean and comfortable rooms
Stayed in March 2024
Reviewed: 2 March 2024
Federico
ItalyNo nespresso machine, no possibility to adjust room temperature, no amenities in the room
Central position, quick check in, friendly and helpful staff, good wifi, spacious rooms
Stayed in March 2024
Reviewed: 27 February 2024
Xavier
DenmarkNo gym :/ The brunch has different hours for weekend and weekdays - wish I knew before
The location, the staff, the bathtub, the brunch
Stayed in January 2024
Reviewed: 22 February 2024
Laura
ItalyThe room was smaller than I thought
Great breakfast
Stayed in February 2024
Reviewed: 28 January 2024
Gareth
United KingdomWhile the location is convenient, we stayed on a Saturday night and our room did get noise from the bar and street below into the early hours.
Great location in town, good value. Room worked well for a one night stay.
Stayed in January 2024
Reviewed: 21 January 2024
Andrew
AustraliaBreakfast shut at 930am (who does that?) and the restaurant wasn't open on either night that we were there.
The location, great room size, friendly and helpful staff, bath and it had parking
Stayed in January 2024
Reviewed: 18 January 2024
Olga
NetherlandsIt was very cold outside (-35), and the room also felt a bit chilly. Although I think it won't be a problem in less cold weather.
Good quality hotel close to the city center. Easy to reach from the airport. Friendly and efficient staff.
Stayed in January 2024
Reviewed: 18 January 2024
Cassandra
SwitzerlandFacilities were a little older, cleaning wasn't great, house keeping was almost non-existent
very central location
Stayed in January 2024
Reviewed: 17 January 2024
Lauren
IrelandRoom is smaller than the pictures and the bathroom is tiny!
Location is perfect! Breakfast is amazing!
Stayed in January 2024
Reviewed: 16 January 2024
Barbara
SwedenI love the architecture and location
Stayed in October 2023
Reviewed: 9 January 2024
Martha
Denmarkextremely small TV
staff, location, hotel per se
Stayed in November 2023
Reviewed: 6 January 2024
Sabine
GermanyNothing to complain. The hotel needs a bit of renovation.
Breakfast was perfect and the the view of the room to the sea, too.
Stayed in December 2023
Reviewed: 5 January 2024
Laura
SpainThey could clean the rooms better (for example, fridge in the room). Our fridge was dirty, but the rest of the room was fine.
Location, staff, breakfast. Staff is super friendly, especially during breakfast hours. Ashley was great making us very comfortable and making sure we had everything we needed during breakfast. Staff at the reception as well.
Stayed in January 2024
Reviewed: 5 January 2024
Elda
SwedenI was disappointed with the morning reception staff during my recent stay. Upon arriving early, we were assigned a room that lacked any view, the window being completely obscured by internal buildings. Hoping for a room change to enjoy at least a partial view, we approached the reception only to be met with a disheartening response. The receptionist, despite a polite demeanor, quickly dismissed our request with a curt "No, I can’t do that," offering no further assistance or explanation. This interaction was an unfortunate start to our stay. One anticipates a certain level of service and flexibility at such a prestigious establishment. Unfortunately, when we requested a room change due to the lack of a view, the response was a flat refusal without any attempt to accommodate our reasonable request. For the price point and reputation of Elite Hotel, a more considerate and proactive approach from the staff is not just desired, but essential.
My breakfast experience at the restaurant was truly satisfying. The variety of food offered was impressive, catering to all tastes and preferences. Each dish was well-prepared and flavorful. Moreover, the restaurant's ambiance added to the enjoyment of the meal. The royal-style architecture was mesmerizing, creating an opulent and welcoming atmosphere that complemented the dining experience beautifully. The breakfast restaurant staff at the hotel were truly welcoming and professional. They provided an inviting atmosphere each morning, enhancing our dining experience with their attentive and efficient service. An exceptional location, conveniently situated just a 5-minute walk from the main bus station. This prime position offers easy access to various destinations, including the airport, Luleå University, and popular local activities like dog sledding. Its proximity to key transport links makes it an ideal choice for both leisure and business travelers looking to explore the city's attractions or venture further afield.
Stayed in December 2023
Reviewed: 3 January 2024
Sohail
IrelandThe electric vehicle charger point was not working. Parking entry is very tight so be careful while entering the parking lot. Parking is ~200 SEK per night. No free drinking water, you must buy from the minibar after paying ~1500 SEK per night.
Breakfast is Amazing so tasty and more than plenty choice, breakfast area is even more amazing, staff were smiling and welcome. All our requests were accommodated, location is perfect, very central. Lovely room with the view of the frozen lake and the bridge. Definitely visiting this 150 years old hotel again.
Stayed in December 2023
Reviewed: 28 December 2023
La
SwedenOnly set back no kettle in the room. Would’ve been nice to make your own tea/ coffee when you liked .
Beautiful building and breakfast room. Great location centro Lulea.
Stayed in December 2023
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