Not able to provide dinner when the check in is late (after dinner time).

Good brekafast with a variety of food. Spacious and clean room. A lot of amenities provided, like hairdryer, iron+ iron board, shampoo, shower gel. It is a great hotel to travel for work or studies. Comfortable common area to study. Big plus that it offers coffee/ tea all day for free. Also includs dinner.

Stayed in November 2023

The air quality in the room.

The staff and the fika.

Stayed in November 2023

Uncomfortable bed - high narrow mattrace, quite soft. Some meals on breakfast were not good - scrambled eggs, bacon ... Quite small rooms (I was aware about in advance) Not reliable wifi - usable by notebook, but not discovered by mobile phones.

Very good location. Supportive staff. Dinner (and breakfast) included in the price.

Stayed in August 2023

This was a great hotel for 1 night. The price included a buffet dinner and breakfast and we were pleasantly surprised how good these were. Room was comfortable and we had a good nights sleep.

Stayed in July 2023

No kettle in our room, would have been nice.

Awesome breakfast

Stayed in July 2023

It would be better add English on the signboard/label.

Stayed in June 2023

The bed was little too soft and bouncy for me, but its a personal preference.

The staff was very friendly, and the ambience was like a home away from home. Even the Breakfast and Dinner felt like home cooked food, cosy place to have your meals, and most importantly great coffee (free flow) to start the day. All wrapped up in a very reasonable price! Will certainly stay in this hotel again in my next visit.

Stayed in April 2023

Breakfast and dinner was excellent!

Stayed in March 2023

room was too warm to sleep and couldnt turn it down

Room was good, beds cozy, general atmosphere good, food was good and plenty, staff very friendly, sauna nice setting

Stayed in January 2023

Nothing to report really

A good hotell like many others, very close to the train-station

Stayed in September 2022

Pretty pricey for the standard, food is a bit hit and miss (especially dinner buffet) and bad insulated from the corridor.

Excellent location, lovely staff, nice common areas especially the patio, comfortable beds, good pressure for the shower, generous buffets for dinner and breakfast.

Stayed in October 2022

nothing

location

Stayed in August 2022

Everything was ok. The location is good. A big parking is right next to the hotel so it was quite convenient for us.

Stayed in July 2022

Couldn't open the window so the room was quite warm (no AC)

Really happy with the evening meal and breakfast included in the room rate

Stayed in August 2022

The meals were good but the room was too small without air

Stayed in July 2022

On 2 out of 2 nights the hotel had trucks unloading items between 5 and 7 am below our window. On the 2nd day, the glass was being picked up twice (..) during this time frame. The window curtains were hanging loose (badly). We hooked them back in ourselves as we didn't have the energy after our travels to go downstairs for this. The window curtain rail had a big gap (15cm) between the curtains and the window. We were here during midsummer, meaning the room did not get dark at all during the night. Some people might like this, but that badly influenced our nights. The bathroom is huge, but for some reason had one tiny hook for towels. There was a rack above the toilet.. but that's right above the toilet? (Why?)

Restaurant / resting area were great looking. Breakfast and dinner (included) were of good quality making it great value. This really made the stay worth while.

Stayed in June 2022

No maple syrup with breakfast pancakes. Only filtered coffee.

Breakfast traditional.

Stayed in June 2022

The place for the breakfast was overfilled with guests. I missed more tables for 2 person. The big tables been "holded" by some unpolite guests for a to long time. Here i think the hotel have some work to do. The quality of the breakfast was good avarage.

Very kind and helpful stuff in this hotel. Middle in the center off the city - easy to reach everything by walking.

Stayed in May 2022

We had too high expectations for the fika, but it was still good.

The best thing about this hotel is the location if one is arriving to /leaving Karlstad by train or bus, so nice to eat breakfast without such a rush and go across the street to get the train later on! Loved the dinner too.

Stayed in April 2022

N/A

Waffles in the morning , supper great!

Stayed in January 2022

breakfast was rich, the staff are cute , parking near , you can stay with a dog , the room was warm

Stayed in December 2021

Room was to Road side and not really quite as requested.

Stayed in November 2021

The room AC was a bit noisy; moreover the room did not seem 100% clean. There was some small bug going around, I did not care that much but other people might find it not nice.

I booked this hotel for its strategic position near the city center. I had special needs for an abundant dinner and a very early breakfast (due to a competition), and despite both were included in the price I was not expecting anything special. On the contrary, for both of these the hotel simply exceeded my expectations: the dinner was served buffet, which let me decide the quantities of food to eat (I was honestly expecting something served, that would have meant going out to eat something additional). The early breakfast felt a bit unsure when asked for at the reception (there was the possibility of a bag, which again would have meant problems in quantity/quality of food). Instead, with my big surprise they managed to open the service earlier and I got to eat a (regular) excellent breakfast.

Stayed in September 2021

check which part of the hotel you stay at. We first got a room in the old part and the room we got stunk of cigarette smoke. We complained and got a new room very nice room. The staff was very helpful and friendly.

Stayed in July 2021