Karlbergsgatan 3, 652 24 Karlstad, Sweden
#7 of 28 hotels in Karlstad
Guests' ChoiceBased on 82 hotel reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.3
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Dblysekil
United KingdomSome construction work in the local area. Not the fault of the hotel and all will be fine when finished.
Second stay at this hotel and still a friendly and comfortable place. Dinner and breakfast included. Constructed from a repurposed prison it has an interesting museum in the basement. Glad they have not used these cells as guest rooms!
Stayed in April 2024
Reviewed: February 8, 2024
Fiona
Australianice common areas to sit.
Stayed in February 2024
Reviewed: December 20, 2023
Heli
FinlandPillows were bit too mushy for my taste. Soaps are Rituals (like in every Clarion hotel in Sweden) which is too strong scented for people who are sensitive to scents.
Friendly staff, calm environment, quiet hotel. Bed was good, room was good size. Good breakfast.
Stayed in December 2023
Reviewed: October 15, 2023
Geutjes
Netherlands—-
Just need a few words a perfect hotel verry comfy bed and room good food great staff
Stayed in October 2023
Reviewed: October 9, 2023
Mark
United States of AmericaVery well described in the reviews. No surprises.
Stayed in October 2023
Reviewed: September 19, 2023
Sven
SwedenThe noice from nabours and train
Stayed in September 2023
Reviewed: September 5, 2023
Thomas
NorwayNice
Stayed in September 2023
Reviewed: September 3, 2023
Avely
SwedenLocation, comfy bed.
Stayed in September 2023
Reviewed: August 22, 2023
Catharina
GermanyThe bathroom could have been cleaner regarding limescale. The room was also quite warm even though it wasn't too warm outside. There was no way of leaving the window open due to trains and outside noises. Also it was pretty bright in the room even with both sets of curtains drawn as there was a lamp right in front of our window.
It's clean, it's a good location, the staff were nice. Interesting history of the building as well. The dinner and breakfast were great! Even for a vegetarian.
Stayed in August 2023
Reviewed: August 11, 2023
Vin
AustraliaAnother nice jail stay I'm Sweden! Very airy rooms and good location. Breakfast was plentiful
Stayed in August 2023
Reviewed: August 10, 2023
Tor
SwedenThe room facing south Direction could be Very Warm in the summertime But We be there it is Rather could Outside
Sentral Hotel in a before these Prison located in the middle of Karlstad Easy parking Good space in the Rooms Easy to find Food nearby An evening meal is included in the Room price
Stayed in August 2023
Reviewed: July 26, 2023
P
NorwayVery soft beds.
Very central location, but noisy due to traffic (cars & trains). Nice afternoon supper.
Stayed in July 2023
Reviewed: July 18, 2023
Vidar140344
NorwayMye pålegg
Bra
Stayed in July 2023
Reviewed: July 16, 2023
Daniel
FinlandThe building (an old prison) is beautiful and works surprisingly well as a hotel. Sadly, very sadly, someone has coated all the interior walls and some ceilings with fibreglass wallpaper. Very little of the original architecture and materials were visible and tangible. I hope one day the building will be renovated and show some of the materials that it's made of. The building deserves that.
Very friendly and helpful staff, everything was clean and functional. Both the included dinner and breakfast were good. We're very happy with our stay and would stay again if looking for a hotel room in Karlstad!
Stayed in July 2023
Reviewed: July 4, 2023
Øivind
NorwayI reseved many mails , how to check in without hjelp from reseption.I want to be helles by A reseptionist egen i aerobe and leaving.
Wera food breakfast
Stayed in July 2023
Reviewed: June 25, 2023
Oliver
SwedenNO COMMENTS
Everything was OK
Stayed in June 2023
Reviewed: May 30, 2023
Jessica
SwedenWe loved the jail museum & the breakfast. The service was great and we had a great time during our stay :)
Stayed in April 2023
Reviewed: April 27, 2023
John
SwedenNothing
Very good breakfast, large room, excellent evening meals plus afternoon coffee and cakes. Staff were happy and helpful. Parking free close by. Bathroom and shower good.
Stayed in April 2023
Reviewed: March 10, 2023
Franco
Austria-
nice hotel with history, gym (small, mostly cardio equipment) & sauna, food was good and dinner (good quality, buffet) is beside breakfast also included, polite personal, hotel is in walking distance to the town center
Stayed in March 2023
Reviewed: March 4, 2023
Frank
GermanyBuffet diner was not the value for money that we hoped for, maybe we were just unlucky.
Nice location with the old prison wall surrounding the property.
Stayed in March 2023
Reviewed: November 19, 2022
Xsena2
CroatiaBreakfast, clean rooms
Stayed in November 2022
Reviewed: November 10, 2022
Mattewaves
ItalyVery central location
Stayed in November 2022
Reviewed: September 18, 2022
Olwyn
AustraliaThe dinner and breakfast were excellent!
Stayed in September 2022
Reviewed: September 17, 2022
Glen
United States of AmericaThe dinner meals were a plus for this hotel, but they weren't exceptional.
Very interesting hotel remodeled from being a prison. Nice facilities.
Stayed in September 2022
San Francisco, USA
Punta del Este, Uruguay
Challand Saint Anselme, Italy
Abu Dhabi, UAE
Kuta, Indonesia
Viana do Alentejo, Portugal
Miazzina, Italy
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content