Västra Torggatan 1A, 652 25 Karlstad, Sweden
#20 of 28 hotels in Karlstad
Guests' ChoiceBased on 94 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.6
Staff
8.8
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 15 May 2024
Arne
NetherlandsApparently, our room was next to a rooftop bar, so when Friday night came around we couldn't keep our window open, even though room was warm and stuffy.
Nice room in a great location. The staff was also very helpful. Even when we lost a roomkey they were nothing but nice and friendly, great service.
Stayed in May 2024
Reviewed: 13 May 2024
Antonio
SwedenPart of the rooms are accessible only by passing through the Pinchos restaurant (also used to serve breakfast). Personally I found it strange and unpleasant. In the room I was able to smell the popcorn they serve.
Convenient location and good breakfast. Lovely staff.
Stayed in May 2024
Reviewed: 12 May 2024
O
IrelandBreakfast very nice ,plenty of choice
Stayed in May 2024
Reviewed: 13 March 2024
Josefine
SwedenYou couldn't wash your face in the sink, it was too small and all the water splashed on the floor. Needs better soundproofing, I was disturbed by other guests arriving later.
Comfortable bed, perfect temperature. Nice design of the cabin, good breakfast. Very nice and personal staff. An extra plus for providing hooks to hang the towels on!
Stayed in March 2024
Reviewed: 12 February 2024
Esa
SwedenRooms are rather small, condition is ok. You can hear a bit noice especially from upper floor, which can disturb someone. Lobby is very small and if many people leaving at the same time, gets crowded.
Location is very central, P-house is next to Hotel and breakfast was good. Also the communication with Hotel was rapid and easy. Room was clean and ok.
Stayed in February 2024
Reviewed: 20 January 2024
Thomas
SpainWhat I noticed the most was how friendly the staff was. Always smiling and helpful. Thank you very much, "I´ll be back".... :)
Stayed in January 2024
Reviewed: 19 January 2024
Alix
Francesome of the rooms are located near the trainstation and the heat generator which makes them a bit noisy to sleep in.
the staff was very welcoming and smiling.
Stayed in January 2024
Reviewed: 2 January 2024
Persson
SwedenLoved that it was dog friendly and that they had room service.
Stayed in January 2024
Reviewed: 27 November 2023
Kjell
SwedenThe room key could not be used to open the front door that was locked after 11 pm. So you had to call the reception to get in if you were late.
Very good location. Very good breakfast. Easy to find car parking close by.
Stayed in November 2023
Reviewed: 23 November 2023
Cecilia
SwedenA little bit disappointed that I couldn't get anything to eat in my room when I arrived late. There is a restaurant (Pinchos) but I did not want to sit down there when I was tired after work and had an early morning start the next day. The Take away was closed...
Breakfast was nice.
Stayed in November 2023
Reviewed: 18 September 2023
Helen
SwedenNA
Very good value for the money. Excellent breakfast and a fantastic location
Stayed in September 2023
Reviewed: 30 August 2023
Sivertsen
SwedenWe had the window towards the streets and we had a lot of noice during the night Something happened in the room below ours, that was not nice. But nothing that happened very often. We ate at the restaurant in connection with the hotel. The food was already cold when we og it.
Very nice staff; they were lovely! They communicated openly and friendly. The room was small but efficient. Nice with a madrass they organized for our dog!
Stayed in August 2023
Reviewed: 30 July 2023
Karin
SwedenThere was a strange smell in the bathroom ( sewer air?)
Stayed in July 2023
Reviewed: 20 July 2023
Marie
SwedenThe glass in the shower cubicle a bit to small..water on the floor
Clean...well planned room...comfortable bed..great breakfast..friendly staff
Stayed in July 2023
Reviewed: 19 July 2023
Hilla
GermanyA bit on the small side, bathroom not made for big people😉.
Perfectly close to station and city. Breakfast was good!
Stayed in July 2023
Reviewed: 15 June 2023
Dennis
SwedenSize of bathroom, especially the poor shower space. Was impossible to shower without the water covering the whole bathroom.
Location. Good breakfast.
Stayed in June 2023
Reviewed: 10 June 2023
Shigx
Chinaconvenient location
Stayed in June 2023
Reviewed: 11 May 2023
Christina
AustriaI really didn't like the scrambled eggs...
The staff was really helpful!
Stayed in May 2023
Reviewed: 10 April 2023
Ivo
SwedenStaff at the breakfast was rude; breakfast until 11 does not mean everything cleaned up at 10:30...
Great location, decent enough price/quality ratio, friendly reception staff, clean, nearly all day personnel
Stayed in April 2023
Reviewed: 27 March 2023
Aaron
SwitzerlandThe construction noise which starts at 7 and is around 2 meters from your head in the bed is not pleasant to wake up to. This is of course temporary, but still very unwelcome.
The room is clean and the bed is comfortable. The foyer with the theater is quirky and interesting. Great breakfast.
Stayed in March 2023
Reviewed: 17 October 2022
Vidar
FranceSmall rooms and very small bathroom. A very old hotel that has been correctly renovated, but nothing more. Poor value for money (i.e. expensive)
Well situated
Stayed in October 2022
Reviewed: 15 October 2022
Jakub
Polandrefrigerator was old and kind of used
Fantastic breakfast and quite comfortable bed.
Stayed in July 2022
Reviewed: 8 September 2022
Stephen
United Kingdomno parking
central
Stayed in August 2022
Reviewed: 24 August 2022
Mehad
SwedenThe lighting was not good
The room was beautiful
Stayed in August 2022
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