2 Njegoševa Sprat 3., 21000 Novi Sad, Serbia
#22 of 51 hotels in Novi Sad
Guests' ChoiceBased on 168 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
9.3
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Malinka
BulgariaVery poor breakfast, room ceilings are very low on the second floor, the bathroom was dirty
Perfect location, luxurious interior, friendly staff, comfortable beds
Stayed in May 2024
Reviewed: 11 May 2024
Lisa
United KingdomRoof lines in top floor rooms are restrictive
Location and amazing staff!
Stayed in May 2024
Reviewed: 29 April 2024
Sandra
AustriaI woke up a few times at night because of noise -either from refridgerator or water pipes (probably if someone else in the hotel was using shower/toilet)
Staff was very nice and helpful, bed was cozy, room well equipped, location is perfect. Breakfast was good and available from 7am
Stayed in April 2024
Reviewed: 11 April 2024
Joanne
United Arab EmiratesIf you have a room on the second floor you need to carry your cases up stairs - no lift!
Very good location so easy to walk to everything in the town. Very nicely furnished and clean.
Stayed in April 2024
Reviewed: 1 April 2024
Ivana
SerbiaPerfect location and great staff!
Stayed in March 2024
Reviewed: 29 March 2024
Malcolm
United StatesThe location of this hotel could not be better. Situated on the main square in the old town, the most charming part of Novi Sad was right outside my window. Staff was friendly and kind. The room was spacious and spotlessly clean. I can recommend this place highly.
Stayed in March 2024
Reviewed: 4 March 2024
Dragana
SerbiaEverything was fine
Boutique hotel in a lovely neoclassical building, atmosphere and decoration are beautiful. It is right on the main square in Novi Sad, everything is walking distance it has the biggest reccomendation for location. Even if it is a historic building it has an elevator. Room is small and nice very comfortable and has a nice view. Breakfast is sufficient and it wasnt crowded so we could eat in peace.
Stayed in March 2024
Reviewed: 30 January 2024
Ksenija
SerbiaHorrible bad smell from the bathroom which makes the whole room smell very bad
The room was nice
Stayed in January 2024
Reviewed: 21 January 2024
Aleksandra
Saudi ArabiaIt’s in the center of the town.
Stayed in January 2024
Reviewed: 5 January 2024
Zeitouni
BelgiumView from balcony wasn't really a "landmark view", just a balcony where in the back you see the tip of a tower and breakfast options were a bit limited. (Maybe some basic pastries and some non porc meat options and some cream cheese would've been easy nice additions?)
Really nice room with a big smart tv, super nice staff and everything was cute and pretty and well taken care of
Stayed in January 2024
Reviewed: 27 December 2023
Veronika
SerbiaThe best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms, and high quality service. Also, they are one of few hotels that allow people under 21 to book a reservation.Excellent property. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.Their restaurant which is the part of this hotel is also gorgeous.
Stayed in December 2023
Reviewed: 17 December 2023
Scha
United StatesThe room smelled as if the building is experiencing plumbing problems, which others have noted but I didn't notice how regularly it was mentioned. It was suggested that I turn on the water to vent the smell, which I did and alleviated the smell for a little while, but then it eventually came back. Another downside is that the balcony is shared.
The hotel is in an ideal location. It is right on Njegoševa--steps away from the main square downtown. Stores, restaurants, shops, and a really pretty park are all within very close walking distance from the hotel. The hotel is also located in a beautiful building with lots of history and character. The room was modern and seemed to be recently renovated. The beds were comfortable and there was plenty of space in the room.
Stayed in December 2023
Reviewed: 12 December 2023
Miloš
Bosnia and Herzegovinathe only downside is that was cold in apartment
Clean, nice apartment in city center
Stayed in December 2023
Reviewed: 8 December 2023
Shuang
SingaporeRoom not matching with the photo show in booking website
Stayed in December 2023
Reviewed: 24 November 2023
Anastasiia
HungaryVery nice personal, breakfast and cozy suits. Thank you for hosting! Very clean, comfortable bed, and helpful personal!
Stayed in November 2023
Reviewed: 16 November 2023
Diva98
MalaysiaLove the location. The bathroom and the room are very clean.
Stayed in November 2023
Reviewed: 10 November 2023
Hameed
Saint Kitts and NevisLocated in the city centre . Friendly and respectful staff and workers .
Stayed in October 2023
Reviewed: 28 October 2023
Dane
SerbiaVery polite and good staff. Breakfast is very,very good. Located in town center.
Stayed in October 2023
Reviewed: 17 October 2023
Vladan
SerbiaChoice and food quantity for breakfast was very low. We even found sour milk with passed "best before date"
Very nice interior design. Perfect location. Staff very friendly. Remarkably clean.
Stayed in October 2023
Reviewed: 12 October 2023
Ivan
SerbiaThe bad small coming from the bathroom, I suppose problem with the sewage... They could do even better with interior design, pay more attention to details in order to get more elegant and sophisticated touch.
Clean, conveniently located, beautiful view from the small balcony of the dining room. Friendly and helpful staff. Good breakfast.
Stayed in October 2023
Reviewed: 5 October 2023
Carol
CanadaSafe not secured
Ambiance , location
Stayed in October 2023
Reviewed: 1 October 2023
Krešimir
CroatiaIf you travel by car, you can find parking nearby if lucky.
Amazingly good, everything is as shown on pictures (room, balcony, the view) - nice, nice 👌
Stayed in October 2023
Reviewed: 26 September 2023
Kristina
United StatesEverything was exceptional 😊
Stayed in August 2023
Reviewed: 24 September 2023
Evgenii
Moldova- Balcony was shared (its big minus for me) - Were no slippers - Was hair on towel
Room and location was very nice In restaurant beautiful interior Not bad breakfast
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content