There is no person at the front desk most of the time even when they know there is a new guest is coming.

The place the location.

Stayed in May 2024

The conditioner in the room would be needed as already now it was quite warm in the room.

The location was very convenient, we were close to everything - shops, restaurants, bars. Breakfast was having everything needed for the energetic start of the day. We will come back to this hotel when we are back in Krakow.

Stayed in May 2024

The room’s space and the location. Love also the interior

AMAZING!!

Stayed in March 2024

I loved everything, very nice personnel, the women working there were so smiley all the time and helping us

The hotel is in a very authentic neighborhood in Cracow, just in the middle of the Jewish district. There are a lot of bars and restaurant neraby and it is really easy to walk to the city center.

Stayed in May 2024

Iron and iron board.

Beds super comfortable. Free water bottles. Housekeeping girls was fantastic, extremely friendly and polite. Its quiet, just some lite disturbance. 3rd floor so i had very good view.

Stayed in April 2024

The curtains don't block out the light enough. The shower takes a long time to get warmer. TV doesn't work.

The staff is extremely kind. They do the extra mile to assist you. The hotel is located in the centre of the Jewish neighbourhood, surrounded by plenty of restaurants and bar. Breakfast was super tasty. The room was small but very clean with nice furniture.

Stayed in April 2024

No one on reception most of the time. Don't forget the door code like I did at 4:00 in the morning :/

Rooms are beautiful, clean. Couldn't be in a better location.

Stayed in April 2024

Great location!!

Stayed in April 2024

Have to prebook what you would like for breakfast and the time you want it the night before. Tv didnt work although we were told this was due to a recent storm. Staff on reception only available 10:00-18:00 friday to sunday but available by text 24 hours. Bedroom was small but we were told this is because we had booked a 'budget' room but booking.com didn't give any other alternatives. Bathroom was also small and my husband had to sit down to use it.

Very clean hotel and rooms with minimal external noise. Very comfy beds. Good shower. Breakfast was lovely. Staff friendly. Excellent location. Lots of restaurants, shops and bars on your doorstep. Tram within a 5 minute walk.

Stayed in March 2024

Great location

Stayed in January 2024

The shower box is very small; sometimes, the bath starts hot but gets cold. There was no elevator, so we had to carry our luggage upstairs.

The location is amazing, with several nice restaurants, bars, cafés, and street food nearby. The triple room is spacious, the staff is super friendly and accommodated all our requests. We took our 2 dogs with us and our stay was very pleasant.

Stayed in January 2024

Nice little hotel. Small, but cozy rooms

Stayed in December 2023

Room was 2 flights up and had to order breakfast the day before with the time, however staff were lovely and I’m sure they would have accommodated you if you forgot. Also no bar or bistro as advertised

Location fantastic, rooms were immaculate and very comfortable

Stayed in November 2023

The hotel is on the 3 floor without elevator, we were at the third floor

Room was comfortable and clean, service and breakfast was very good. They also prepared an extra lunch box because we had to leave early before breakfast. Location is ideal to visit the kazimierz quarter, and easily reach the old town

Stayed in November 2023

Not enough variety of food

Friendly staff

Stayed in October 2023

This quaint hotel matched the feel of Kazimierz and helped me feel as if I was back in pre-WWII Poland. The location was perfect both for exploring Kazimierz and Old Town Krakow. I walked everywhere. Lots of good restaurants and sights close by. Housekeeping was thorough and early; I travel a lot and often have to prompt hotels for housekeeping. But not here; they were on top of things themselves. But the BEST part was the staff! Friendly. Gracious. Helpful. Patient. They never made me feel as if I asked too many questions (which I can do). Made me want to return!

Stayed in October 2023

I booked an apartment with separate living area , safe and fridge. When I arrived it was not an apartment but a room. Upon visiting reception to inform them this was not the room booking I had made, I was advised they do not have any apartments. I provided them with my booking detail's , description of room etc, as booking was made through booking.com They where very apologetic and telephoned presumably the manager /owner for guidance. We did come to an amicable agreement . Please be aware when booking they only have rooms …. we did have a wonderful stay!

Staff where excellent in particular Pavlov who's main focus was to sort the problem I had presented to him. Beautiful building with lots of character and history. Clean, comfortable rooms. The location is perfect right in the centre of the Jewish district.

Stayed in September 2023

Broken door handle on bathroom.

Great location, friendly staff, clean, value for money

Stayed in September 2023

Because this hotel is in the heart of old town it can be a bit noisy with party goers.but closing the windows helped.

The location is very close to many attractions.

Stayed in September 2023

On weekends, you can hear loud conversations coming from the surrounding bars in the early morning hours.

The location of the hotel was very good. Personel was very helpful and friendly. If I come to Krakow again, I will stay in this hotel.

Stayed in September 2023

* Single room is quite small. Good for 1-2 nights, but no longer stays * Room was located at the roof, and it was very hot during the summer day. There was the fan provided, but it's not enough for the temperatures over 30C.

* Location * Staff * Clean room * Design

Stayed in July 2023

Tasty food and friendly staff, well organised and good atmosphere :)

Stayed in September 2023

Bathroom was small and arranged weird. The toilet faced the sink so tall people like me have to knee to chest.

The location is great, for me I didn't want to stay near the city center. From the hotel it's a 25-35 min walk to the city center. The location is great lots of traditional food within walking distance.

Stayed in September 2023

Some other guests hat been very noisy in the Night

It was just as in the Description and just what I wanted and the Personal was very friendly

Stayed in September 2023