Floriańska 39 (Reception), Old Town, 30-009 Kraków, Poland
#2929 of 2,929 Holiday rentals in Kraków
Guests' ChoiceBased on 272 apartment reviews
8.0Cleanliness
8.0
Comfort
8.0
Location
9.5
Facilities
7.9
Staff
8.5
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
源芳
TaiwanEverything is great!
The location is close to the central station. It has two bedroom for four people to live in (although we had less than 4). It is a really big family room to live in. With well-prepared equipment in the kitchen, it is suitable for guests to cook in the apartment.
Stayed in May 2024
Reviewed: 14 May 2024
Susan
United KingdomNothing
The location was fantastic, very clean and comfortable apartments, key collecting process was simple to follow, would definitely recommend staying here for the price, also felt very safe
Stayed in May 2024
Reviewed: 11 May 2024
Petr
Czech RepublicFlat shape not corresponding to the current conditions. The flat is ready for reconstruction - bath, windows, painting. Third floor without elevator.
Nice location, comfortable beds, spacious.
Stayed in May 2024
Reviewed: 9 March 2024
Andrijana
MontenegroKutchen was poor equipped with glasses. We didn’t have cups for coffee…Other things were good.
Location of this apartment was great. It is really in heart of Old Town Krakow. Every Location you should visit is near. Castle Wawel is on 300m, main Square is on 200m. Apartment is very large and comfort for 4 persons. It was easy to ger keys from the property.
Stayed in February 2024
Reviewed: 1 March 2024
Athanasia
GreeceNothing to say here.
The apartment is located in the very heart of the city! It was very clean (clean sheets, towels and everything else). The staff was very friendly and explanatory about the location of the room. The price and the value were amazing.
Stayed in February 2024
Reviewed: 23 February 2024
Richard
United Kingdomwe had a second floor apartment above a restaurant on a very busy street, being on the front of the building it was very noisy at night. secondary glazing would have been useful. there was also a bit of noise from the restaurant coming through the stairwell but this wasnt usually late. The matress was also very soft which is not my preference but this is a personal preference rather than a negative.
location was great, instructions for finding the property were really good. the apartment was well equipped with everything required for self catering if that is what you are looking for but the location was close to everything we wanted to see and do and also within walking distance of the Station.
Stayed in February 2024
Reviewed: 5 February 2024
G
PortugalThe floor and the dishes were not super clean.
Location and space. The bathroom was renewed not long ago.
Stayed in February 2024
Reviewed: 8 January 2024
Adam
United KingdomIt was Hot. We couldn't work out the heating to turn it down so basically sweated for the duration.
Location, its basically the middle of the city
Stayed in November 2023
Reviewed: 4 January 2024
Karol
United KingdomBeds are old mattresses with holes in the middle 🤦♂️
Location
Stayed in December 2023
Reviewed: 2 January 2024
Joyce
ItalyPerfect location right in the old town center of Krakow. Very spacious apartment with big rooms and everything you might need.
Stayed in December 2023
Reviewed: 23 December 2023
Myrto
GreeceThere was a lot of stairs (80) and no elevator
Very nice and big apartment with a recently renovated bathroom and vey clean
Stayed in December 2023
Reviewed: 22 December 2023
Anna
United KingdomFreezer had no doors on it and all our food products inside the fridge where frozen! Both sofas where broken not able to sit on them and relax . This property needs these items replaced
Good location located on 3rd floor in Grodzka Street-Butterfly Museum. Generally clean, has all necessary items .
Stayed in December 2023
Reviewed: 10 December 2023
Bruna
PortugalThe location that showed up on the reservation was the reception desk. Then we had to walk ten minutes with the suitcases in the snow to the actual location. I believe the real location should be presented when we make the reservation.
Very big apartment, with a lovely living room and kitchen. Very spacious areas, with heating system.
Stayed in December 2023
Reviewed: 20 November 2023
Timo
Singaporenoisy place after bars were closed
Stayed in October 2023
Reviewed: 19 November 2023
Andy
United KingdomThe apartment was lovely but the stairs were challenging, perhaps i should have mentioned i have mobility issues ..... but i did manage them and perhaps i do need to exercise more ;)
the whole process was simple, but as a returning traveller to Krakow it helped to know the area and layout of the city
Stayed in November 2023
Reviewed: 15 November 2023
Petteri
FinlandThe apartment was cold and breakfast was quite poor. It was delivered to the apartment in the morning.
Situation was good and the apartment was well equipped.
Stayed in October 2023
Reviewed: 14 November 2023
Declan
IrelandWe were on 4th floor and no lift
Location is great just off main square
Stayed in November 2023
Reviewed: 14 November 2023
Susan
United KingdomThe stairs to apartment and furniture shabby
Size of room and comfy bed
Stayed in November 2023
Reviewed: 8 November 2023
Eftichia
Greecevery unconfortable beds, no curtains and we were waking up very early
Great location and helfull staff. big spacious apartment very clean
Stayed in November 2023
Reviewed: 5 November 2023
Segura
United StatesStairs, Elevator would have been nice.
Krakow is a must see! Great location in old Town. Reasonable walk to the train station. Took the bus to tour Auschwitz.
Stayed in October 2023
Reviewed: 3 November 2023
Unusual
United KingdomDecor was a little tired, but at these prices you can't complain!
Great place to stay in the old town. Very close to restaurants, shops, etc. Nice little apparent. Excellent value for money.
Stayed in September 2023
Reviewed: 30 October 2023
Darina
BulgariaThere was no compliment tea or coffee
The apartment was spacious, clean and with nice funiture. The location is top center, most of the sightseeing is into a walking distance, the street is crowded with bars and shops, but the apartment is in inner yard, so it is not noisy.
Stayed in October 2023
Reviewed: 27 October 2023
Dorota
AustriaSqueaky floor.
Perfect location near city square, quite and nice old furniture.
Stayed in September 2023
Reviewed: 26 October 2023
Nichole
United KingdomTop floor apartment, no lift and lots of stairs, and the lights did not come on so you can not see where you were walking
Good location close to old town
Stayed in October 2023
Satillieu, France
Patong Beach, Thailand
Sankt Kanzian, Austria
Dubrovnik, Croatia
Mudgee, Australia
Saint Petersburg, Russia
Rome, Italy
Tealby, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content