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Reviews of Exclusive Royal Apartments

ul. Podzamcze 20, Old Town, 31-003 Kraków, Poland

#2275 of 2,970 Holiday rentals in Kraków

Guests' Choice

Review score

Based on 34 apartment reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    9.5

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio - Pl. Na Groblach 8
    • Stayed 3 nights

    Great

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    It was nice
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment is right to the main entrance to the building,people coming in and out slamming the massive door. It went all quiet around midnight so I could eventually get to sleep.

    Nice specious apartment,very clean the linens were fresh and smells nice. Very close to the city centre right next to glorious Wawel castle. The only thing was I received the email with all information how to get in and PIN 2 days after the stay !! We couldn’t get in, had to ring the number which took a while as we were waiting to be sorted my child had the meltdown that we can’t open the door and my OT was wondering around as desperately needed toilet:)

    Stayed in March 2024

  • Reviewed: 9 July 2023

    7.0
    Great for a short stay for 2 people
    • Leisure trip
    • People with friends
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    -entrance to the apartment was very dark, so had to juggle getting the phone flashlight on, while carrying luggage, on stairs -pictures a little misleading. 2a is not big enough for 4 adults to be comfortable. Would recommend only for 2 adults and maybe 2 children as pullout is SMALL.

    We stayed in 2a and couldn’t ask for a better location! -property was very clean -ideal stay for two adults. -excellent instructions from staff regarding entry I to the building and the apartment -working fridge and microwave

    Stayed in July 2023

  • Reviewed: 6 September 2022

    7.0
    Recommend this place to stay near Wawel, Kraków.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was not provided. The toiletries were not available. The staff could communicate through the email, since not all travelers have Polish Sim-cards.

    Relatively quick response to the texts. The location was golden. Very quick to reach The Wawel Castle and plenty of restaurants nearby.

    Stayed in August 2022

  • Reviewed: 29 August 2022

    7.0
    Great location, fridge didn't work, strange smell lingering around the place.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment- Pl. Na Groblach 8
    • Stayed 2 nights
    • Submitted via mobile

    Both the fridge & freezer weren't working. when we opened the fridge, a terrible odour spread all over the place. we had a hard time airing it out.

    we enjoyed the location, only a short walk to the Wawel castle

    Stayed in August 2022

  • Reviewed: 13 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio - Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    One chair of 4 was broken, but its not big deal.

    Very good location. Apartment was clean

    Stayed in June 2022

  • Reviewed: 26 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio - Pl. Na Groblach 8
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Good value in the center of old town Krakow. The kitchette was well stocked. The location was excellent.

    Stayed in December 2021

  • Reviewed: 8 December 2021

    8.0
    To return back
    • Leisure trip
    • Group
    • Studio - Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    Everything

    His very good

    Stayed in December 2021

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights

    Apartment is very nice and clean. Furniture is in vintage style and when you look through the window and see Wawel you have feeling that you are in old time Krakow. Location is the best you have every part of Kwakow 10 - 15 minutes walking and you can feeling vibes and taste Krakow.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Excellent accommodation
    • Leisure trip
    • People with friends
    • Studio - Pl. Na Groblach 8
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Everything was perfect

    Was great location, really clean and well organised. Good communication. Warm inside. Only missing long mirror in the apartment to be able to get a look at the outfit.

    Stayed in January 2024

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio - Pl. Na Groblach 8
    • Stayed 3 nights
    • Submitted via mobile

    The walls were quite thin so sometime we could hear the neighbors

    Very nice location, the room was clean and had everything we needed

    Stayed in September 2023

  • Reviewed: 29 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Apartment- Pl. Na Groblach 8
    • Stayed 2 nights
    • Submitted via mobile

    All was fine

    Mobe oit the bees from balconu of E3 :)

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Nothing like the pictures
    • Leisure trip
    • Family with young children
    • Studio - Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    The apartment looked nothing like the amazing pictures. Cheap modern furniture, uncomfortable bed, lacking a table to eat at. Not enough wall plugs - you'd either plug in the fridge or the AC. Watch out for residents-only parking in the area, and make sure you find a usable parking spot.

    The location is amazing. Kitchenette well equipped.

    Stayed in July 2023

  • Reviewed: 4 October 2022

    3.0
    I would not stay there again. there are plenty of real hotels in the area.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    the entrance to the building was drabby . didn't know how to open the front door, It was stressful standing there as I was travelling with my mom who is of age. I had to call servis; the instruction how to get in were not clear. the inside hallway was very dark and the light to get to the apartment was not working. I had to use my phone flash light, broke $100 glasses as they fell down in the dark on the steps. Photos of the apartments are mixed up and taken in wide angle, second room was really a hallway to the bathroom, not for sleeping. we ended up sleeping in the same bed.

    the location next to the Wawel castle was great. the furniture was very nice and cared for, kitchenette was just fine. it was clean and the big bed was super comfortable comfortable.

    Stayed in September 2022

  • Reviewed: 27 July 2022

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Our apartment wasn't an actual apartment - it was a lobby+ one small room built into a tiny apartment. When you opened the front door, you stumbled against the bed. Couldn't use the washing machine as well. Someone was wacooming at 7 in the morning and the walls were as thin as paper.

    The location and design of the apartment were good.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    1.0
    Never ever again
    • Leisure trip
    • Family with young children
    • Deluxe Apartment- Pl. Na Groblach 8
    • Stayed 2 nights
    • Submitted via mobile

    Scam. Broken stuff - not working or fake electric stove, broken lockers. Room size in description is 45m, in reality - not more than 30m. A lot of spiders, dirty room. Appartment entrance door has a gap at the bottom of about 4 cm - so everybody can hear and see you. Dangerous - a big crack in the wall, pipes sticking out of the wall. Tiny bed - if your height is more than 170cm, then your feet will be hanging off the bed. Climate control is not effective. Awful balcony. Service ignores claims. Early checkout. No elevator. No reception.

    Nothing

    Stayed in July 2022

  • Reviewed: 24 July 2022

    5.0
    For this price impossible find better,
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    I book this apartments, because it was close to the city center, and in the mentioned price was included car parking and breakfast. Unfortunately, for car parking we had to pay 20 Eur., and for tree people it is not suitable for sleeping, or one bed had to be replaced, witch is lather and completely not siutable for comfortable flickering, so we had to sleep in a double bed tree person.

    The place where was this apartments.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Deluxe Apartment- Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    Lack of cleaning stuff and towers

    The location

    Stayed in July 2022

  • Reviewed: 5 July 2022

    5.0
    I would recommend this appartement for max. 2 persons and short stay.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    very small bathroom, dark and small rooms, musty smell

    excellent location

    Stayed in July 2022

  • Reviewed: 26 March 2022

    3.0
    Disappointed overall
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything would be great except for the fact that upon the entry to the apartment all you could smell was petrifying sewer stench from the toilet. I had to keep every door shut so it won’t spread around the apartment. Another problem I’ve noticed - cobwebs everywhere. You could find them on the walls, in the shower, hanging from the chandeliers… literally everywhere. Last downside of this apartment was faulty big shower head. There was a great huge shower that was not working properly… such a huge disappointment to find out that you have to use small shower head instead of bigger one…

    The staff was very helpful from the beginning of my stay. The location of the apartment was just fabulous - I was looking at the Wawel Castle out from my windows. It was very close to the market square which made my life way easier since I was spending most of my time in the city centre.

    Stayed in March 2022

  • Reviewed: 13 December 2021

    6.0
    good for short stay
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Apartment quite small. Good for short stay if occupied by 4 people. So high temperature in bathroom and you can't control it. There are a door to the another apartment in the kitchen and you can hear everything even silent conversation.

    Nice location. just by the Wawel Castle and 10 minutes to Main Square and Kazimierz district.

    Stayed in December 2021

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio - Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 26 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Apartment- Pl. Na Groblach 8
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 24 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio - Pl. Na Groblach 8
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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