the shower curtain doesn’t fully fit in the shower so it tends to leak a LOT of water on the floor in the bathroom which can make it smell a bit damp.

This apartment is in a great location and less than a five minute walk to the old town centre or the waterfront area. Alartment is spacious and the beds are very comfy

Stayed in October 2022

the apartment is ok, close to everywhere, I recommend it

Stayed in October 2022

Bit of a trek from collecting the keys to the property with a heavy bag, same having to drop them off before heading all the way back to the train station which is close to the property

Great location.

Stayed in September 2022

Horrible smell from in the bathroom, obviously coming from a faulty waterlock. Collection and returning of the key is a 15-20 minute walk across town, this should be made much more convenient. A simple lockbox outside would be a huge upgrade. Guests that do their own cooking would probably prefer to have more than one pot to cook in.

Location is really great. Short walk to the old town and also to Forum. Clean, quiet, spacious and modern.

Stayed in April 2022

address in booking was incorrect - revealed that some apartments have another location (nowhere was notified about that). new location was not far away from city center, but not on the Main Street as was promossed on booking confirmation. this discrepancy lead to incorrect filling of Passanger Locator Form that should be submitted when u enter Poland due to COVID regulations & also created some misunderstanding trying to understand who made mistake. I’d prefer if correct info was updated on booking stage & I was warned in advance about location of apartment. because once I chose where to stay - location is one of the parameters that have high weight.

not far away from city center, several grocery stores around, nice new building

Stayed in December 2021

The pickup and drop-off of the keys is very very inconvenient. It's far away from the actual place and there are specific time windows when you can pick up the keys.

The location is absolutely amazing!

Stayed in November 2021

The property I booked was not the accommodation supplied.When you book your are giving an address on dulgna street which is the Main Street. This address is only used as a reference to the district apparently. This should be made more clear by booking.com and the company that provides the accommodation. you must also make your way to the main office to collect keys to the apartment you are staying in which is a 25-30 minutes walk away.

it was only 15 minutes walk to Main Street and even less to some attractions.

Stayed in November 2021

No views from window as in a side st

Stayed in September 2021

No warm water, rude staff, bad instructions to the property

Location

Stayed in July 2023

The location was not that advertised on Booking. It was not in Old Town like mentioned on the reservation. Poor quality of the bed, that was supposed to be for 2 persons, but it wasn't enough. Poor mattress and pillows. Bathroom didn't have windows or ventilation system.

Stayed in June 2023

The place was clean and that's the only positive thing I can say. It was freezing cold when we arrived, their were no spare blankets, we had to sleep with our coats on. There were no curtains on the window. The TV didn't work and the WiFi wasn't working either. When we called the office the staff were extremely rude. Our call was interrupted and nobody called us back. We had to walk 2km to return the key. We booked 4 nights but left after 1 and booked into a hotel. Our night at Apartamenty Sun and Snow was a thoroughly miserable experience compounded by the unhelpful rude staff. This company has no understanding of customer service. Worst experience ever with booking.com. We left the place spotless and expected a refund for the nights we didn't stay. We didn't even receive our security deposit. This is theft and I'm so annoyed with booking.com for not pursuing the property. I won't be booking through this site again.

Stayed in December 2022

i didnt like the fact that i need to check in at local office it was far away about 1,5 km away which made me struggle with my Luggage and the second after check out I needed to bring it back the Keys in the Local office which made me more angry like its not fair for the Client to go up and down so easily u guys can put a small box at the apartment so Clients can put it there

i liked it it was so close to the Old Town and clean

Stayed in September 2022

We would hear everything from the rooms next to us. The shower cabin had a weird design and water kept getting on the floor whilst showering.

It had everything that was needed. The bed was very comfortable

Stayed in October 2021

Checking and checkout was not convinient for a short term stay since the office was situated 15 minutes walk from the apartment.

Clean and modern interior. Access to closed Car parking.

Stayed in August 2021

There are no basic things that in other structures have with lower price : - hungers - hairdryer (after a shower you cannot dry your hair) - microwave - coffe ( they put coffe machine but no coffee) - sugar - one toilet paper ( for 3 nights) - mattresses was very uncomfortable(very soft) (at first I thought that the mattresses was uncomfortable but after turn it over the other side I understood that the right side was dirty and they turn it in other side ) - the blanket was with spot At check-in/ check-out you must go to the agency to take / drop the keys it is not convenient if you have to leave the apartment early in the morning to catch a plane and the same agency is not near the apartment. I called the agency and asked for the refund or another apartment but no one called me back or answered to the email .

Only the location

Stayed in June 2021

Organization issues: Additional cleaning fee: 50 Euro; firstly was visible for me after I already booked two non-refundable nights. Check-in and check-out times to late und to early correspondingly with no or very little possibility to adjust these times. You have to pick up and give up the key in the place away from the apartment (aprox.15 minutes of walking). It is very uncomfortable, traveling with the suitcases (or kids) to do it that way. I had two different adress shown to me in my booking.com reservation, but the flat was on other address. The apartment itself was very nice, but if I would know this organisational issues; I would choose another one.

The apartment is stylish and comfortable.

Stayed in August 2022

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023

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Stayed in December 2022

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in June 2021

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in October 2022