3 Józefa Szujskiego, Old Town, 31-123 Kraków, Poland
#109 of 270 hotels in Kraków
Guests' ChoiceBased on 988 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2024
Joanne
United KingdomWas a bit more expensive than usual
Location was great
Stayed in May 2024
Reviewed: 13 May 2024
Emma
United KingdomNot sure how accessible it is for everyone, stairs leading into reception area. Could feel a little claustrophobic within the hotel as more intimate than spacious.
Beautiful, quiet boutique hotel.
Stayed in April 2024
Reviewed: 10 May 2024
Ryan
United KingdomI actually can't think of anything that I didn't like
I liked the location and well priced, comfortable rooms. The staff were always very friendly and would greet you with a smile
Stayed in May 2024
Reviewed: 8 May 2024
Ruth
United KingdomPillows very hard ,maybe a softer pillow left in Wardrobe would be good idea
Lovely hotel with friendly helpful Staff , 5 mins walk to the square , set on a quiet street , our room was very clean and comfortable , breakfast was good but need to arrive early otherwise the hot food is cold otherwise all good
Stayed in May 2024
Reviewed: 7 May 2024
Sharon
United KingdomNothing
Great location , plenty of bars & restaurants to choose from . Short walk to main square. Breakfast really nice!
Stayed in April 2024
Reviewed: 4 May 2024
David
United KingdomI'm being very picking here but the kettle power point wasn't working so had to use the power point on the floor but not a issue.
The hotel was clean and a great location the staff was outstanding and very helpful the breakfast was satisfactory.
Stayed in May 2024
Reviewed: 4 May 2024
Barry
United Kingdomthe room was on top floor with sloped roof i am 6foot 2 and it cut off half the room i have to bend down to get to. there was only 2 roof windows to open so wasnt really the best room for me
location
Stayed in April 2024
Reviewed: 3 May 2024
Tim
United KingdomGreat location, friendly staff, beautiful rooms and public spaces
Stayed in April 2024
Reviewed: 2 May 2024
Claire
JerseyWas expecting access to a coffee machine in our room. There should have been a machine in the foyer. However we were allowed to take from the breakfast room even though we didn’t have breakfast included. Not keen on electric sockets and lights turning off when you are not in the room, as you cannot charge iPads etc during the day when you are out, also I popped out to get a coffee in the morning and left my partner in the room, and the lights all went off while I was gone with the only room key.
Great location, less than 10 mins walk into main square of Old town. Pretty quiet at night. The rooms were exceptionally clean, modern and with good facilities. Plenty bottled water available. We booked the apartment and it was nice to have a little lounge extra. Staff were very polite and helpful.
Stayed in May 2024
Reviewed: 28 April 2024
Karen
United KingdomThe bedroom window didn’t open for fresh air. The towels were a little rough and not big enough for my husband .
Loved the location. Very quiet. Short walk to the main square.Staff were very friendly . Rooms were clean and our bed was very comfortable
Stayed in April 2024
Reviewed: 26 April 2024
Catherine
United KingdomBeautiful old building close to everything Staff were extremely helpful Breakfast was varied
Stayed in April 2024
Reviewed: 20 April 2024
Jablunka
Czech RepublicI couldn't figure out the A/C controls on my own and there was no manual available in the room.
Stayed in April 2024
Reviewed: 19 April 2024
Agnieszka
PolandEverything was perfect! The location, the interior design - elegant and tasty.
Stayed in April 2024
Reviewed: 19 April 2024
Jeffrey
United KingdomThe only thing missing was a bar to relax with nightcap before bed. I understand that there is minimal space in reception area for this, and a bottle of wine is available from reception if you want to consume in your room but this option was not for us.
Excellent location, short walk from town square. Breakfast was very good quality and reasonable variety. Comfortable room, excellent shower with nice fragranced shower gel. Tea tray refreshed every day with nice coffee. Extra coffee available upon request at reception. A packed breakfast was provided for for early transfer to airport.
Stayed in April 2024
Reviewed: 11 April 2024
Daniel
United KingdomThe room was very warm. It has air conditioning but this didn't seem possible to change (although admittedly we didn't ask for help so it could have been user error).
The staff here are very friendly and helpful, going out of their way to help us (particularly to provide a breakfast bag when we had an excursion picking us up at 6.10!
Stayed in April 2024
Reviewed: 10 April 2024
Louise
United KingdomWould have liked a lounge area where you could relax & get a coffee or drink but it wasn't an issue
Perfect location from the main square with a walk of 10 minutes. Nice cafes, restaurants & shops along the way. I felt safe walking around the area.
Stayed in April 2024
Reviewed: 7 April 2024
Rhea
IrelandFriendly staff , great location😀
Stayed in March 2024
Reviewed: 6 April 2024
Rachel
United Kingdomlovely small hotel in great location few minutes walk from the old town main square
Stayed in April 2024
Reviewed: 5 April 2024
Liam
IrelandNothing
Location perfect, staff helpful and friendly. Facilities not great
Stayed in April 2024
Reviewed: 4 April 2024
Chalas
GreeceEverything was perfect the location is amazing. I will visit it again.
Stayed in April 2024
Reviewed: 3 April 2024
Foord
United KingdomUnable to control room Temperature.no milk for tea only creamer.view from room
Very clean great location.excellent staff
Stayed in March 2024
Reviewed: 2 April 2024
Katarzyna
PolandNothing. Everything was fine.
Very nice breakfast, good selection from sour to sweet. Tasty.
Stayed in March 2024
Reviewed: 31 March 2024
Stephen
IrelandThe only thing about my room was that my windows were to high and we where not able to use or see out of them, when I booked the room on Booking. Com I was given the opportunity for an upgrade for a fee , but in the description it did not mention view so I left it ,knowing I would have got a view, I would have paid the extra.
Location was perfect, Good choice for Breakfast staff very welcome and helpful Definitely would return.
Stayed in March 2024
Reviewed: 30 March 2024
Joanne
IrelandVery nice hotel. Friendly staff and breakfast was very tasty.
Stayed in March 2024
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