128 Dela Rosa St., Ayala South , Makati, 1229 Manila, Philippines
#307 of 517 hotels in Manila
Guests' ChoiceBased on 3532 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
7.0
Staff
7.9
Value for money
7.5
Free WiFi
7.0
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End of dialog contentReviewed: 7 June 2024
April
AustraliaBathroom set up
Free parking
Stayed in May 2024
Reviewed: 2 June 2024
Eve
United KingdomOur flight wasn’t until the evening, and after we checked out we asked if we could still use the facilities for the rest of the day and they said no which was a bit annoying.
Looks exactly like the pictures. Very clean and spacious. Room was lovely. Outdoor pool was huge.
Stayed in April 2024
Reviewed: 30 May 2024
Reynaldo
Philippinesthe space
The view and the room
Stayed in May 2024
Reviewed: 29 May 2024
Paul
AustraliaRooms very small and cramped but I guess they’re mini suites after all. Unusual range hood without much purpose in the kitchen/ensuite. No tea coffee facilities at all and mini fridge not cold enough to chill drinks
Stayed in May 2024
Reviewed: 27 May 2024
Aira
PhilippinesNeeds upgrade for good quality pillows and beddings. Maybe having a hotel food service and not just a nearby ramen restaurant which only start serving full menu at 10am will provide greater convenience for more guests
Great location and very convenient place to stay in Makati. Practical choice for a short yet comfortable stay. You get the best value for money considering its price. Nearby to malls and parks as well as hospital.
Stayed in April 2024
Reviewed: 27 May 2024
Carlo
AustraliaThe rooms a bit cramp.
I like it because it's close to shops. The staff are very helpful.
Stayed in April 2024
Reviewed: 25 May 2024
Pamela
AustraliaThe pool water was cloudy and discoloured. The room was very small and had not seating
The bed and public areas
Stayed in May 2024
Reviewed: 21 May 2024
Evelyn
PhilippinesNo contact for taxi or grab
Close to the venue of my conference
Stayed in May 2024
Reviewed: 20 May 2024
Seira
JapanShower didn’t have hot water. It had lukewarm
I can borrow some amenities if I requested.
Stayed in May 2024
Reviewed: 18 May 2024
Jonylle
PhilippinesI was supposed to work here but I did not expect the wifi to be slow, therefore my work trip became a leisure trip instead. The refrigerator is outdated (can’t chill drinks inside), and there’s no small desk for a laptop.
I liked how it’s near to the restaurants and malls. We had a room view facing Dela Rosa street, although facing Rufino/Ayala would’ve been nice too! I liked how they designed the comfort room.
Stayed in April 2024
Reviewed: 18 May 2024
Leah
United KingdomStaff were not helpful. We asked for shuttle service to pick us up from the airport, we were waiting for nearly an hour and had to ask a local to call the number given to us as we don’t have local service, they also charged us more than it actually costs, a grab ride to the airport is so much cheaper! When explained to the receptionist about what happened she told my boyfriend that if we get a refund with their poor shuttle service they will take it out of her salary, guilt tripping us and eventually just shrugged the whole thing off When we are about to check out and running to our flight back home, this other receptionist won’t let us leave until they checked the room we stayed in, we had a grab driver waiting for us and she was threatening us that she will charge us extra if they found any damages which is acceptable but they have my card details they could’ve just done that after we left but she and the security was holding us from leaving the premises like we did something wrong when we were just checking out! And yes they did not charged us in the end because we are not messy and good guests but we felt like we were treated so poorly
It was good value for money and good location
Stayed in April 2024
Reviewed: 18 May 2024
Aubrey
New ZealandThey asked for a deposit per night per room. I booked 3 rooms for 2 nights which means i have to deposit 6k!!! The room isnt even new. Ive stayed at diff hotels and they never asked for deposit. The receptionists are not friendly they dont even smile.
The location is great
Stayed in May 2024
Reviewed: 16 May 2024
Aubrey
New ZealandThe receptionist not too friendly. The shower not that warm.
I like the location
Stayed in May 2024
Reviewed: 15 May 2024
Jaromír
Czech RepublicThe room was smaller; it wasn't something that would spoil our stay, but sometimes it did feel a little cramped.
Located in Makati, the best location in Manila, trust me. The hotel is easily accessible to nearby parks and shopping centers. This neighborhood is very clean and safe. On weekends, there are markets nearby, such as the Salcedo Weekend Market, and excellent cafes like Habitual Coffee.
Stayed in April 2024
Reviewed: 12 May 2024
August
DenmarkThe wifi was really bad in our room
Fine, good for a couple nights, a bit small
Stayed in April 2024
Reviewed: 12 May 2024
Melinda
PhilippinesWould like if the Receptionists will be more welcoming, energetic and accommodating.
I like the staff on duty in the swimming pool (May 11, 2024)... he is very kind and accommodating
Stayed in May 2024
Reviewed: 11 May 2024
Lazatin
PhilippinesRoom is quite small with no usable table
Good location, right in the middle of urban makati
Stayed in May 2024
Reviewed: 11 May 2024
Peter
United KingdomUnfortunately the room wasn’t properly cleaned… I found hair s along the floor of the room all tangled up and just freely left there.. I wasn’t sure if the bed linen was change as it didn’t look freshly as I was expecting it to be.. I have always returned to this hotel as it is very convenient for me and location is perfect.
Location and staff
Stayed in May 2024
Reviewed: 9 May 2024
Hazel
Philippinesno clothing cabinet no kettle in the room no complimentary coffee and tea
aC is good. convenience of location. good smell of lobby. very clean room
Stayed in May 2024
Reviewed: 8 May 2024
Roses
Japanmore space extras like coffee, tea
easy check in, clean
Stayed in April 2024
Reviewed: 7 May 2024
Carina
AustriaThis hotel offers only the essentials in its small rooms. While the accommodations are basic, they serve their purpose for a short stay. If you're looking for a no-frills option, this could be a suitable choice.
Stayed in February 2024
Reviewed: 5 May 2024
Allen
Irelandthe walls on both side you can hear and you can't sleep well and wifi not so good.
staff are accommodating and housekeeping are friendly.
Stayed in May 2024
Reviewed: 5 May 2024
Lomax
United KingdomCleanliness - first room we were given wasn’t clean. It had live bugs on the bed!
The overall hotel was okay for what it was and pretty adequate for what we needed. But, our second time staying here the room we got sent to had bugs on the bed and the floor - it wasn’t cleaned properly. We told them and they had sent us to another room promptly. The room was much better. And they dealt with the issue quickly.
Stayed in May 2024
Reviewed: 4 May 2024
Niwatchai
Philippines• They do not have a viber/WhatsApp line - and because they're always busy, it's harder for us out-of-towners to contact them because the response time is slower • The mini-fridge was never cold, even the replacement one. I would suggest they replace it with a better functioning model. • the TV mount needs to be readjusted (or replaced) so my neck doesn't have to twist so much. • Housekeeping did a sweep and I thought I had everything. They didn't do a thorough sweep because I realised I left something behind. (This part is not a big issue by the way) I arrived early but I could not leave my other bag with them because they did not have a safe space for valuables. I understood, but I was just exhausted from a red-eye flight.
I loved the location and convenience. The staff were generally helpful, and they always cleaned-up well.
Stayed in April 2024
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