SM City North EDSA Complex, EDSA Corner North Avenue, Barangay Bagong Pag-Asa, Quezon City, 1105 Manila, Philippines
#31 of 517 hotels in Manila
Guests' ChoiceBased on 1307 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Cookie
South AfricaNothing.
Good value for money. Great location, next to the mall.
Stayed in June 2024
Reviewed: 5 June 2024
Angeli
PhilippinesNone
Location
Stayed in March 2024
Reviewed: 5 June 2024
Major
United StatesNeed more Radisson hotels in Greater Manila NCR Area.
Great breakfast but Mongolian menu the rice was very dry if in warmer after 30 minutes.
Stayed in June 2024
Reviewed: 3 June 2024
Caloi
New ZealandNothing
It’s in the mall
Stayed in June 2024
Reviewed: 3 June 2024
Angelo
Philippinesnone
accessible to everything
Stayed in May 2024
Reviewed: 2 June 2024
Maxime
BelgiumTv too low volume
Shower banger
Stayed in June 2024
Reviewed: 1 June 2024
Regina
PhilippinesLimited parking
Proximity to malls and restaurants
Stayed in May 2024
Reviewed: 31 May 2024
Reyj
United Arab EmiratesThe transferring of elevators to get to the lobby and the rooms felt like a hassle
The accessibility of the hotel with its location and connectivity to the mall
Stayed in May 2024
Reviewed: 26 May 2024
Bing
GuamPARKING WAS SO BAD!!!!
For the price of it, worth staying. Good food and spread for breakfast with a 3 star hotel and adjacent to the malls.
Stayed in May 2024
Reviewed: 22 May 2024
Sam
ThailandAmenities are not that great especially the towels, it’s already worn out.
The location and the staff, they were friendly and attentive.
Stayed in May 2024
Reviewed: 20 May 2024
Rowyn
Philippinesnone
proximity to the mall
Stayed in April 2024
Reviewed: 19 May 2024
Marites
PhilippinesNone
Location;accessibility to nearby mall
Stayed in May 2024
Reviewed: 18 May 2024
Iris
United StatesThe front desk is rude.
Easy access to everything
Stayed in March 2024
Reviewed: 16 May 2024
Neil
AustraliaGood location and attached to large modern mall
Stayed in May 2024
Reviewed: 10 May 2024
Msherie
AustraliaDriver that picked us up from airport asked me.for cash to use toll. I only found out later that I didn't need to pay the driver any cash.
It was easy access to mall
Stayed in May 2024
Reviewed: 8 May 2024
Pieter
Netherlandsthe breakfast is OK. but nothing special. There is alot of choices but a little bland sometimes.
location, hotel, staff, mostly everything is great and if it was cheaper i would book it every time!
Stayed in March 2024
Reviewed: 7 May 2024
Cecilia
AustraliaRooms a bit small. Not enough tea or coffee in rooms . Towels in the thin side. Need to replace.
Location Showers and beds great Quiet despite location Very friendly staff. always smiling.
Stayed in May 2024
Reviewed: 7 May 2024
Stephanie
PhilippinesWished we stayed longer!
Exceptional customer service! We noted that its our anniversary and we received a special anniversary surprise 🥹🥹🥹 cake and balloons and swan towels! We even had a late check out!! Thank you Park Inn!! We will be back 💯❤️
Stayed in May 2024
Reviewed: 6 May 2024
Nixon
SwitzerlandAmazing staff. Value for Money and location beside the Mall.
Stayed in April 2024
Reviewed: 1 May 2024
Grace
New ZealandNothing
This my second time staying at this hotel. The place is clean, accessible to the mall and restaurants and you don’t need to drive & get stuck in a traffic to go to place as everything is walking distance. The staff as always are very accommodating and professional and attentive to our needs and requests. Clean room and good breakfast choices. Happy to be back here and will book again when I visit home.
Stayed in April 2024
Reviewed: 24 April 2024
Rizza
PhilippinesNothing
All
Stayed in March 2024
Reviewed: 24 April 2024
Sean
United StatesHonestly the whole hotel from the bed to the breakfast to even the location and how accommodating the staff was.
Stayed in April 2024
Reviewed: 22 April 2024
Manahan
United StatesParking
Cheap… easy acces to sm.. friendly staff.. delicious breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Arlie
AustraliaBreakfast are good plenty of choices
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content