Guernica Street 3430, Makati, 1235 Manila, Philippines
#1 of 515 hotels in Manila
Guests' ChoiceBased on 141 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
8.3
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Leyson
AustraliaThere's nothing not to like.
I like the location because it is just a walking distance to the shopping mall. The room is a good size and it is beautiful and clean. And the staff are very helpful and friendly. I also like the Filipino food that I ordered during our stay, it is tasty and a good price.
Stayed in May 2024
Reviewed: 31 May 2024
Adriana
United StatesThe people who were there were very friendly and helpful 👍
Stayed in May 2024
Reviewed: 24 May 2024
Marek
EstoniaStaff, location and food
Stayed in May 2024
Reviewed: 30 April 2024
Radoslaw
IrelandStaff was excellent, very helpful and kind
Stayed in April 2024
Reviewed: 27 April 2024
Catherine
United KingdomASN boutique staff were so friendly and helpful, the hotel was ideally located.
Stayed in April 2024
Reviewed: 11 April 2024
Akio
Saudi ArabiaFood, staff, room everything was awesome as always!
Stayed in April 2024
Reviewed: 9 April 2024
Mahira
PhilippinesIt's located in such a cute little area in Makati. For the price this place is truly a gem in manila and has perfectly clean facilities which I really appreciate. The staff were really helpful and friendly and helped us add one day to our stay really easily.
Stayed in March 2024
Reviewed: 29 March 2024
Catharina
NetherlandsLocation feels less good during the night, but with a taxi you can move around the city conveniently!
Very friendly staff, very good facilities! Location was good, very close to a mall.
Stayed in March 2024
Reviewed: 19 March 2024
Julia
United StatesComfortable room with all the essentials for a great stay. Modernly decorated and fresh.
Stayed in March 2024
Reviewed: 10 March 2024
Mohammad
BangladeshI am not sure what I didn’t like.
I like the dian street and the place around.
Stayed in March 2024
Reviewed: 6 March 2024
Michael
IrelandWe stayed here waiting for a flight the following day. Room was very nice. Staff allowed us to check in 5 hours early. Gym upstairs is brand new. Highly recommend
Stayed in February 2024
Reviewed: 3 March 2024
Vyara
FrancePeople say the street is dodgy - it’s not! I travel Asia for 8 years and its perfect location. You don’t want to be on the main road with all the noise …
Amazing new hotel. Everything was perfect! The person who made it knows exactly what a traveler is looking for - comfy bed and pillows, clean place, black out curtains, nice coffee and Netflix/Youtube access via the TV. Best value for money.
Stayed in February 2024
Reviewed: 12 February 2024
Corrado
ItalySometimes things felt a bit disorganized, they forgot to refill shower gels/ toilet papers in the room. Many items on the breakfast menu were noy available.
The gym is gorgeous Rooms are nice and modern Staff is attentive
Stayed in February 2024
Reviewed: 10 February 2024
Emilian
GermanyI stayed for three weeks. Very friendly staff, always friendly and accommodating, helpful when needed. The room was very quiet and comfortable! I was able to work very well in it, and the WiFi was daily to connect and fast in its connection. The gym was a great place, very new amenities! Very close to Makati and other areas of central Metro Manila.
Stayed in February 2024
Reviewed: 30 January 2024
Jaime
United KingdomThe room was small. The shower room was very small. The location seemed a bit dodgy. We walked for ages to find somewhere to eat. The bar and any facilities in the hotel were not available.
The room was well furnished and equipped with quality bedding, towels and toiletries. It was clean and comfortable.
Stayed in January 2024
Reviewed: 22 January 2024
Hans
FinlandStaff is great, as you can tell from all the other comments. Gym is very modern and high quality, if that's a factor for you then I for sure recommend this stay. ++++
Stayed in January 2024
Reviewed: 20 January 2024
Kendell
United KingdomNothing- it was great.
Lovely interior and very clean and classy! Room was fantastic really cosy and homely. Shower fantastic! Felt really safe and secure. Staff wonderful and so helpful and even supported us with our delayed flight and late checkout (very late) thank you so much for our stay and all your help!
Stayed in January 2024
Reviewed: 15 January 2024
Jordan
FranceThe staff The rooms The area The gym
Stayed in January 2024
Reviewed: 10 January 2024
Ana
MontenegroThe elevator is on the second floor so it’s difficult if you have more luggage to carry it upstairs. The employee on the reception desk helped us a lot
The property is very clean and comfortable and staff is very kind and helpful
Stayed in January 2024
Reviewed: 8 January 2024
Mouad
FranceEverything was good.
The staff is so friendly and helpful. The rooms are modern and comfortable.
Stayed in January 2024
Reviewed: 6 January 2024
Anthony
United StatesAlthough it's tucked away in a nice nook of the city, this was very nice. The staff were very accommodating and always smiling. Just proof that you don't need an extravagant hotel to enjoy the amenities. It's minutes away from a lot of popular destinations and walking distance from restaurants. Not to mention the quaint little restaurant and gym upstairs was great!
Stayed in December 2023
Reviewed: 3 January 2024
James
AustraliaWiFi wasn't working and restaurant was closed due to the new year holiday.
Great facilities, very helpful friendly staff.
Stayed in January 2024
Reviewed: 29 December 2023
Farshid
AustraliaBreakfast
Nice and tidy room with very helpful staff, Nice gym as well
Stayed in December 2023
Reviewed: 29 December 2023
Iknam
South KoreaRomm is a little bit timy, but very clean.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content