9 Hereford Street The Arts Centre Te Matatiki Toi Ora, 8013 Christchurch, New Zealand
#10 of 152 hotels in Christchurch
Guests' ChoiceBased on 937 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.6
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 3 June 2024
Abby
AustraliaBeautiful building and lovely hotel. Proximity to botanical gardens, arts precinct excellent and an easy walk to city centre.
Stayed in May 2024
Reviewed: 2 June 2024
Vicci
New ZealandEverwas oerfect
Very interesting place
Stayed in May 2024
Reviewed: 30 May 2024
Jennifer
New Zealandnothing, all great
Location brilliant, check in staff friendly and welcoming
Stayed in May 2024
Reviewed: 30 May 2024
Allison
United StatesNothing!
Beautiful room, clean, fresh smell, comfortable, welcoming, everything was wonderful! Great location!
Stayed in May 2024
Reviewed: 30 May 2024
Marcel
AustraliaThe outside parking so far away lol
Loved the room the interior design to it alot of thought was put into it the place felt comfortable and homey very nice I would come back and stay again
Stayed in May 2024
Reviewed: 29 May 2024
Emma
New ZealandNo facilities for eating / felt awkward being alone in the lounge. Staff kept following me around as though i was being watched so just stayed in my room.
amazing hotel with an interesting design concept!
Stayed in May 2024
Reviewed: 28 May 2024
Andrea
United KingdomLocation, design, decor, comfort and staff all wonderful! The fact it’s on such an historic site in the cultural heart of Christchurch makes it so special. The Observatory is fantastic and I’d definitely stay again!
Stayed in May 2024
Reviewed: 28 May 2024
Philip
AustraliaCoffee downstairs
Did not have breakfast. Coffee downstairs was very weak.
Stayed in May 2024
Reviewed: 27 May 2024
Rajiv
IndiaAbsence of restaurant
Cleanliness, Staff assistance, location
Stayed in May 2024
Reviewed: 27 May 2024
Keith
New ZealandFood choice
Inadequate cramped
Stayed in May 2024
Reviewed: 27 May 2024
Emma
New ZealandI have one tiny complaint. I hate UHT milk and it is both practically impossible to make a decent cup of coffee with it and environmentally unfriendly. Motels do it so why can't small glass bottles of milk, that can be reused and refilled from larger containers be used? It could even be offered to you on arrival if they didn't want to supply them in every room.
The Observatory is a boutique hotel in Christchurch's Arts Centre. The building is historic and has been beautifully converted into a hotel. It was warm, comfortable, beautifully decorated and a great location.
Stayed in May 2024
Reviewed: 24 May 2024
Stephen
AustraliaFabulous renovated old building in the arts Centre. Surrounded by lots of interesting places and activities. Adjacent to the botanical gardens and close to the city. Comfortable.
Stayed in May 2024
Reviewed: 24 May 2024
Alastair
United KingdomNothing
Very stylish with large well equipped rooms. Lovely lounge area with coffee and teas. In the arts centre that has lovely cafe and a fantastic resteraunt nearby. 10 minute walk into town centre.
Stayed in May 2024
Reviewed: 22 May 2024
Stevecnz
New ZealandGetting the bags and all our stuff to and from the Hotel in the rain. Car parked 150m away and no vehicle access to the main entrance., but soon forgotten once inside.
Loved the authenticness and attention to detail of the heritage building. The location was great.
Stayed in May 2024
Reviewed: 22 May 2024
Susan
Cayman IslandsThe piped in music in the gym could be livelier!
The location is walking distance to everything and on a charming former campus. Breakfast was lovely with many options and delicious coffee. The staff were all friendly and helpful, without exception. We even used the gym, which is small, but we had it to ourselves.
Stayed in May 2024
Reviewed: 20 May 2024
Ken
United StatesA room that faced the beautiful inner courtyard . My room faced a parking lot and a city street.
Beautiful building. Great staff- night porter was excellent and mad eye feel welcome and comfortable ( Apr 9 and 10 2024)
Stayed in April 2024
Reviewed: 20 May 2024
Jason
New ZealandWonderful hotel in a brilliant location. The lounge area was lovely and great coffee machine. Room was comfortable.
Stayed in May 2024
Reviewed: 17 May 2024
Kathleen
United StatesLovely hotel in a great location.
Stayed in April 2024
Reviewed: 16 May 2024
Willie
United KingdomThe view from our room was over a carpark, but we think the rooms on the other side of the corridor looked over a lovely quadrangle. If booking again I'd ask for a room on that side of the hotel.
The location of the hotel is excellent, near to local restaurants and the botanical gardens on the doorstep. It is a short walk to the jump on and off tram which takes you around the city and stops at all the local points of interest. The hotel is a beautiful old building, previously Christchurch University, which has been renovated very tastefully. The rooms are a good size, clean and comfortable. There are tea and coffee facilities in the room but also in a communal lounge where tea , coffee and biscuits are available and a glass of wine if you wish (the wine is not free). We found the staff very helpful and informative.
Stayed in April 2024
Reviewed: 13 May 2024
Matt
AustraliaOld style rooms and the heating
Stayed in May 2024
Reviewed: 8 May 2024
Renee
New ZealandGorgeous little hotel. Friendly staff, clean tidy room. Great location
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
New ZealandQuiet & quirky
Stayed in May 2024
Reviewed: 5 May 2024
Jude
New ZealandIt was very central and really comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Marcela
New ZealandI just loved interior design; so many colours, materials and art pieces mixed together creating an unique atmosphere. The staff was extremely helpful and friendly. Bed comfy. Location great.
Stayed in May 2024
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