155 Dakota, Colonia Napoles, 03810 Mexico City, Mexico
#16 of 540 hotels in Mexico City
Guests' ChoiceBased on 49 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
9.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 22, 2023
Arturo
MexicoElevator. Restaurant schedule.
Location. Price. Room space.
Stayed in October 2023
Reviewed: September 23, 2023
Alfonso
MexicoA/C smell was slightly off
Good location foe concerts at Pepsi WTC
Stayed in September 2023
Reviewed: August 11, 2023
John
Colombialighting controls and options
junior suite terrace, nice touch
Stayed in August 2023
Reviewed: July 26, 2023
Parker
United States of AmericaClean.
Stayed in July 2023
Reviewed: May 22, 2023
Izebel
United States of AmericaGreat location, big rooms, kind staff, modern functions and clean.
Stayed in May 2023
Reviewed: May 16, 2023
Mahreen
CanadaThe location is good but it's on a busy street so that may not be ideal for everyone. The gym did not have any mats we could use.
This hotel is clean, the staff are really really kind and the rooms are so spacious. Our daughter loved how much room she had to play and I appreciated how I wasn't constantly tripping over my luggage. They also had unlimited complimentary bottled water which we really loved as well.
Stayed in May 2023
Reviewed: January 9, 2023
Anas
Canadadesign
welcoming
Stayed in January 2023
Reviewed: October 31, 2022
Aranda
Mexicoits rooms are clean an with great space and the location is close to many destinations
Stayed in October 2022
Reviewed: September 15, 2022
Nick
United States of AmericaBig rooms, comfortable beds, good staff
Stayed in September 2022
Reviewed: September 15, 2022
Nick
United States of AmericaAC stopped working
Big rooms, comfortable beds, good staff
Stayed in September 2022
Reviewed: July 22, 2022
Cesar
Mexicothe parking lot is small. But the personnel took care of it
Room was very comfortable and the service was great
Stayed in April 2022
Reviewed: July 13, 2022
Aranda
MexicoThe elevator was out of service two times...to many stair to the 4th floor
vbeautiful suite, excelent service...everithing 5 stars. Thanks for a very confortable stay
Stayed in May 2022
Reviewed: June 17, 2022
Alexandre
BrazilThe restaurant should improve the menu for lunch and dinner, at least making the meals looks like the pictures.
The room is very comfortable and modern. The employees are very attentive, and my special greetings to Rafael, Ricardo and Silvana, who made me feel at home. Rafael should be promoted to manager, he is very attentive and a CDMX expert.
Stayed in June 2022
Reviewed: June 8, 2022
Mario
United Arab EmiratesNice spacious room
Stayed in May 2022
Reviewed: February 28, 2022
Rebeca
Mexicolocation and big room
Stayed in February 2022
Reviewed: February 17, 2022
Richard
MexicoLa ubicación es muy buena.
Stayed in February 2022
Reviewed: February 16, 2022
Nick
United States of AmericaNot especially close to anything
Large modern room, comfortable bed, good hot water, okay wifi, helpful staff, valet parking
Stayed in January 2022
Reviewed: January 2, 2022
Steven
South AfricaThe staff was super noisy and woke us up at 7:30 shouting outside our room. The payment process was unclear and confusing as we were charged again at the end of our stay for tax which we were not aware was due.
Good value for money.
Stayed in December 2021
Reviewed: December 8, 2021
Lourdes
United States of AmericaWish they would have had a coffee maker and ice for the room.
The location was excellent! Lot's of places near by to eat.
Stayed in November 2021
Reviewed: November 16, 2021
Humberto
MexicoThere's no lobby, so you can't meet people unless you use the restaurant. The room's lights are a little too bright and the control panel is hard to figure out. I could never turn the bed's side lamps on.
The room is huge and it's very comfortable. Staff was very helpful.
Stayed in November 2021
Reviewed: September 16, 2021
Angelica
MexicoBreakfast rate was cheaper there than in Booking and parking can be difficult. Other than that, this is a great boutique hotel.
Very well located and with luxury furnishings. This is a great stay for a few days in the middle of everything. Highly recommended.
Stayed in September 2021
Reviewed: August 28, 2021
Karn
CanadaNo complaints :-)
I am so glad I booked a stay at this hotel. The entire experience from check-in to check-out was seamless, meticulous, and easy. The hotel is incredibly well maintained, and the common areas and suites are spotlessly clean. The suites themselves are very spacious, and tasteful decorated; the automatic black-out blinds are a great touch! I am so impressed by the staff, who were attentive, professional, and genuinely warm. From the moment I arrived until I checked out, Rafael , Miguel, and Jazmine really took the time to make certain I had everything I needed for a comfortable stay. On the morning I was checking out, I had not received some documentation I required for my upcoming flight; one quick call to Jazmine at the front desk, and the issue was resolved in less than half an hour - thank you!! I really enjoyed my stay here, and will certainly return again!
Stayed in August 2021
Reviewed: September 11, 2023
Margrét
IcelandIt was not clean when we came and it was less attractive than we thought. The bathroom was strange.
Not much
Stayed in July 2023
Reviewed: November 3, 2022
Nadine
GermanyIt’s a pity that the terrace is not taken care off. The bed needs an update. Area around is rather business than tourist friendly area. You need to be aware that it takes about 30 minutes with public transportation (bus) to get at to an interesting spot. Overall not really good value for money.
Rooms are very spacious, clean and well furnished. 2 free bottles of water and coffee every morning. Staff tried their best, but there were quiet some language barriers. Although the hotel is at a busy street, the nights are calm.
Stayed in November 2022
Showing 1 - 25
Antwerp, Belgium
Bratislava, Slovakia
Savannah, USA
Urbino, Italy
Colombo, Sri Lanka
Copiapó, Chile
Šibenik, Croatia
Blackpool, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content