The pool wasn’t clean. Several of the buildings near the pool seemed to be not in operation. The person who stayed downstairs was a little hot without air conditioning.

The hotel was quite unique! There were nice art pieces decorating some areas of the hotel. The” room” was 2 story, with a bed on each floor. The bathroom was only upstairs. The air conditioner was only upstairs. The hotel had an air of grandeur from a bygone era, but was still elegant in its own way. The restaurant was was beautiful and the food was fair. It is one of the few hotels near the airport and they were able to arrange an early morning taxi pickup for us.

Stayed in March 2024

Wish there was a remote for the AC unit to adjust it easily. Didn't know what the wifi code was to use it. I don't speak spanish to call and ask and they don't speak much English so I didn't bother calling and didn't feel like walking over to have them write it down...not their fault...just wish it was posted in the room somewhere. Far from central town tourist area if you want to sightsee.

Large room, comfortable bed, AC split worked well (wish there was a remote for it though), decent water pressure. Close to the airport. $20 USD taxi ride. BiajioGo will pick up from this hotel if you need a shuttle into SMA.

Stayed in May 2024

Could hear the next door neighbors. Older facilities, workout area was sparse. Algae in pool (it was the cold season)

Close proximity to Airport, quick Uber ride. Excellent breakfast in a building away from the main compound. Took a little bit of searching.

Stayed in February 2024

No dining facilities at night/dinner

Clean rooms

Stayed in March 2024

Good food in restaurant, however, closes very early. 6 pm closing time. Don't ask for a wake up call, you'll never get one.

Close to airport, huge room and well equipped

Stayed in December 2023

The pool was dirty The restaurante has an average service

Clean

Stayed in June 2023

But there were too few staffers available. TV channels never worked properly, housekeeping made the room just ONE time in a three night stay. Wi-Fi was very poor (logging on and off constantly). There is a lot of areas were they can improve massively.

The hotel has a nice style.

Stayed in May 2023

No possibility to walk outside to eat. The shower was cold one day, but warmed up again afterwards. Wifi is very weak. Breakfast was announced from 7 a.m., but didn't start until 7:15 or 7:20.

Nice personel. Quiet and lots of space. Good Restaurant.

Stayed in March 2023

You have to go up with a few stairs inside the unit to reach the bedroom. Carrying heavy suitcases was not the easiest. The downstairs part of the unit was really not usable.... Big echo chamber and cold during our visit in January.

A quick 15 minute drive to the airport from this property. Bed was comfortable. I was a little worried when the gate was down and the large iron gate was closed when we left for the airport at 5:30 am but just ring the bell and someone came to open. My fault for not asking about an early exit. The manager was pleasant and the location for our one night was super convenient. Did not eat at restaurant.

Stayed in January 2023

No extra blankets and it gets cold here. too many light switches but we made a game out of it. a little dark walking to the restaurant

location is great, rooms are huge, off street parking, secure

Stayed in January 2023

Bathroom is upstairs making it difficult for seniors.

Close to airport.

Stayed in November 2022

It seems it was a passing motel. They don’t have glasses in the bedroom and fridge was not working.

It has a jacuzzi in the bedroom.

Stayed in March 2022

Not a lot to do, pool was closed due to renovations. Location was close to airport somewhat but not much of any other things.

The restaurant had good food. The check in was expedient and tge6 helped us find transportation although we found our own when we dropped off the rental car

Stayed in July 2021

room.

Weak WiFi overall and none in room.

Stayed in June 2021

3 cockroaches in the rooms: 2 in the shower and 1 in the entry area. Pillow greasy and dirty. No water pressure in the shower and water smelled strange. No WiFi- we checked 4 different rooms. Restaurant Bad - Pommes frites very greasy. Staff didn’t even try to speak in englisch.

Relatively close to the airport & spacious rooms.

Stayed in April 2024

Restaurant opening time. As the hotel is quite isolated, and there are no services nearby, the opening hours 07:00-18:00 are too limited.

Spaciousness of the accommodation

Stayed in March 2024

This property is very clean wonderfully elegant and completely unexpected! The manager/owner was especially attentive to me as I found myself unexpectedly stuck at the airport in a foreign country. I will never forget his kindness to me. Please patronize this business. Such beautiful surroundings and hospitality made for one of the best and most impactful lodging experiences of my life — and I have traveled the world.

Stayed in March 2024

Was not as clean as last time.

From previous time that we stayed here the room this time was dirty.

Stayed in November 2023

The room, clean and a spacious.

Stayed in July 2023

Should have someone there that knows a little english. Near an international airport air conditioning was sub-par. Mostly heat. Room was upstairs = hot, Nothing downstairs just big waste of space. Unbelievable noisy as it is right on a main highway. Tried to sleep with air on. Opened window (only able to get 2 inch open). I think I was the 1 of maybe 4 in the facility of maybe 60 rooms.

could not find restaurant . maybe closed?

Stayed in July 2023

Everything

Nothing

Stayed in July 2023

Unfortunately this magnificent hotel is in a terrible location as it is off an incredibly noisy and dangerous highway surrounded by dirt and noise. There are no established businesses for recreational activity or restaurants nearby. The onsite hotel restaurant serves surprisingly bland, poor quality fare, yet they're no options nearby.

This luxury hotel is excellent in all its form. Quality and attention to detail was certainly not lacking.

Stayed in February 2023

is next to the highway. but that is the point! it is close to QRO airport. Stay there usually for a early flight when visiting San Miguel!

I can’t say enough wonderful things about this hotel. Great rooms , staff, and swimming pool is a hidden jem! I would runaway here for a week!!

Stayed in September 2022

Consider it used to be an auto-motel so it looks a bit weird. The attention in the restaurant is extra slow

It was convenient because it was the closest hotel to the wedding location we were attending

Stayed in February 2022