I have NO complaints!

Amazing! Steps away from the high spots of the colonial city. The rooms are lovely and unique. Clean and quite large! The staff is great - super friendly and courteous. Breakfast was wonderful. Ambience perfect.

Stayed in May 2024

Reception area wasn't great and that is the first impression of a registering client, that could improve the inicial criteria of the guest.

The room was spacious and well distributed, location was great and the terrace is breathtaking!

Stayed in March 2024

We were on the second property with the pool. They let us know ahead of time so we didn’t go to the wrong one as it can be confusing. Excellent location, clean and modern room with helpful staff and cooked to order breakfast. They also have a large book library.

Stayed in January 2024

They don’t have parking space nor an agreement with any parking lot nearby, so you’ll have to add that amount to your daily cost. It doesn’t make much sense to use a car in Querétaro downtown anyway.

This is an amazing, well-thought, comfortable and romantic boutique hotel that will be the delight of couples everywhere. It’s a bit pricey, especially if you reserve the king suite, but it’s worth every penny! The accommodation is great, the furniture is cozy and stylish, the bathroom makes you feel like you’re at the spa. The location is unbeatable if you want to visit the many restaurant and night places in Querétaro.

Stayed in January 2024

Breakfast was adequate but not great. No pastry was offered. One day, my omelet was swimming in butter or oil, probably oil. The next day, a different person was cooking, and I asked for that not to be the case, and it was good.

Attractive modern style and good construction. Comfortable bed. The room was very quiet except for the church bells, which we enjoyed. Beautiful courtyard was very pleasant spot for breakfast. Room 8 is worth the price -- includes private terrace. Very clean and modern furnishings, like new.

Stayed in November 2023

Very good place, quiet, confortable, good breakfast, we enjoyed our stay!

Stayed in August 2023

I liked everything

The staff and the room were both great . The location was the best too.

Stayed in July 2023

Nothing

Perfect location, excellent in every way.

Stayed in July 2023

Beautiful, well designed accommodation.

Stayed in May 2023

Excellent customer service, the staff was great! Everything about our stay was great! I’m coming back!

Stayed in April 2023

Wonderful luxurious space. The breakfast was excellent, a tranquil getaway in the midst of Queretaro's historic center. Easy walk to a plaza filled with restaurants.

Stayed in April 2023

Not a pool on the premise, must go down the street to their other location to sit in the very small pool.

Excellent breakfast, made to order, Location was very close to the centro and other attractions.

Stayed in March 2023

beautiful and clean property. the attention is just amazing.

Stayed in December 2022

The hotel is ideally located; the staff super nice and friendly. The breakfast is great. The hotel is a little gem!

Stayed in November 2022

I have no complaints.

Beautiful property. Small(ish) and very quaint. Good location. The staff was A+.

Stayed in November 2022

.

We loved everything. The bed, the sheets, the staff, the location, it was perfect. Would come back here anytime

Stayed in September 2022

Warm water in the shower comes out rather late which causes a significant amount of the precious liquid being wasted

Service was great, staff really friendly and place was truly nice. I will book again when I return to Queretaro in the near future! Cleanliness was superior. Location can't be surpassed. I loved my stay in such a nice, quiet and comfortable hotel. Now I know that there is an extension of the hotel around the corner with a swimming pool.

Stayed in September 2022

Great Breakfast and great location. The owner and staff were very friendly and helpful.

Stayed in August 2022

nothing it was great

modern, fresh and very clean

Stayed in August 2022

The breakfast was incredible!! The food is so good in Queretaro that’s saying a lot about how delicious the breakfast and coffee are. King beds, quiet room (even though we chose the room right on the street!!!) AC, wonderful location, Eduardo made reservations for us at Sayil restaurant (amazing!!) the night we got in, the beds and linens were wonderful and everything was so clean! Casa Once has old world charm combined with all the modern luxuries that make a wonderful stay. I couldn’t recommend Casa Once more than I do! Go!! You’ll love it!

Stayed in August 2022

Delicious breakfast, especially the chilaquiles. Perfect location.

Stayed in July 2022

nothing

everything, including the ambiance, location and staff.

Stayed in June 2022

I'm not sure if this was a booking.com issue or Casa Once. THe room advertised as a master suite faces the street. People walking the street can literally look into your room! This is not visible in the photos and therefore misleading. I think this should be made clear and the price adjusted accordingly.

Casa Once is located on a quiet street off the main square of Queretaro. Eduardo, the manager, was so accomodating and cordial. The room advertised on Booking.com that we booked faced the street. It wasn't private and although it was a nice room we requested a change. Eduardo gave us another master bedroom which was quite lovely. The bed is excellent, super comfortable. The staff is so friendly and the breakfast is excellent. We had chilaquiles and pancakes. Highly recommend.

Stayed in May 2022

They have two buildings a block away from each other so if you want to go to the pool and your room is on the other building you have to leave the premises in order to get to the pool

It’s a beautiful, quiet, private and cozy place. The room was amazing, great taste, comfortable and clean. Staff were attentive and polite… very nice!!! And to top it all, the breakfast was yummy!!!

Stayed in May 2022