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Reviews of Hotel Amberes

Corregidora Sur 188, Colonia Centro, 76000 Querétaro, Mexico

#73 of 121 hotels in Querétaro

Guests' Choice

Review Score

Based on 71 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.2

  • Free Wifi

    7.8

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Showing 1 - 25

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Centrally located, with a public park across the street. I had booked a short stay after a redeye flight, so once I was checked in and in my room I slept for nearly seven hours. I didn't hear a lot of noise from the street, and the room was clean, bright, and comfortable.

    Stayed in May 2024

  • Reviewed: March 25, 2024

    7.0
    Enjoyed my stay thanks to the helpful maintenance (Enrique), housekeeping, restaurant, and front desk staff. Overall go
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The HVAC chilled water system is run at warmer temperatures causing the individual rooms to stay at around 25-26 degrees regardless of the thermostat setting. I wonder what the room temperatures are during the warmer summer season.

    Great central location close to Almeda Hidalgo park, ATM, Oxxo, farmacia, restaurants and Centro activities; decent and convenient hot breakfast buffet with the option of ordering a la carte.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like the lighting in the shower. There was no light.

    The property is old but very clean.0

    Stayed in March 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First night ( Feb 1) there was a party at room 406 across from ours and we couldn't rest all night

    First night we checked in late at night without problems

    Stayed in February 2024

  • Reviewed: December 31, 2023

    7.0
    Great location, not so great amenities
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It's not the cleanest hotel, there were roaches and clothes from previous guests inside the room The breakfast is tasty, but a bit spicy, so be aware. We had an issue with our shower, there was no hot water for the first 2 days

    The location was great, close to downtown, but without all the noice and crowds. The room had a nice table and big safe, I was able to fit my laptop, ipad and Nintendo in there!

    Stayed in December 2023

  • Reviewed: November 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot water was insufficient at times; the shower design caused a puddle in the entire bathroom.

    Location was convenient; clean. Staff was helpful.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    It's a basic hotel in the heart of Queretaro. Cleaning staff was really nice.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights

    Internet was a little unreliable

    Great location and a great price

    Stayed in September 2023

  • Reviewed: May 2, 2023

    9.0
    Great place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great Value, great location

    Stayed in April 2023

  • Reviewed: April 5, 2023

    8.0
    Good place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great

    Stayed in April 2023

  • Reviewed: March 15, 2023

    7.0
    Good value for the money right at the center of Queretaro
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    it is a bit outdated

    location and vakue

    Stayed in March 2023

  • Reviewed: January 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had traffic noise early in morning, ear plugs easily resolved this

    Good room, powerful shower, central location, good tv

    Stayed in January 2023

  • Reviewed: October 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was only one functioning outlet

    Great view and location

    Stayed in October 2022

  • Reviewed: October 5, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights

    Property is non-smoking but someone in a room nearby was smoking. After I reported it, it seems not much was done because it continued throughout our stay. Only 2 towels per day (1 per person) and no small face towels. The other bathroom toiletries were limited and below average. Hairdryer did not work. Front desk staff was not very friendly (maybe because my Spanish is not very good) and we had to have our room key reprogrammed every day ("for security").

    Hotel location was perfect for us, breakfast was ok but a little over priced. The rooms and facility were very basic, but comfortable. Room was cleaned daily, air conditioner worked great, and hot water was very hot. The bed was comfortable and the price was very good. We were allowed to check in very early (1pm).

    Stayed in October 2022

  • Reviewed: September 23, 2022

    9.0
    It’s only for sleeping. Don’t expect luxury
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was kind of difficult. You need to park outside or if you want to park on the inside, the parking lot has a very small entrance and a very steep descent that may damage your car if you’re not careful since it’s also on a curve

    It’s close to the center and you can go anywhere by walking

    Stayed in August 2022

  • Reviewed: September 21, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    parking lot is very small

    I liked its location

    Stayed in September 2022

  • Reviewed: September 5, 2022

    8.0
    Very well located, good option
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking is really really small, everyone needed to get out of the car to check spaces and to make a lot of movements to be able to get in or out

    Location is amazing, you can walk to any place in downtown without any problem. The hotel is comfortable and the rooms have good space.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    8.0
    Comfortable place except packing area
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I hate being forced to pay for parking, rude and aggressive

    Natural juice

    Stayed in August 2022

  • Reviewed: June 29, 2022

    9.0
    for the price and location is worth it but more of a 3 star hotel than a 4
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    ac does not go below 22c and is kind of loud there's not extractor fan in bathroom and went you shower all gets foggy and sometimes a sewer smell would come it

    clean, and even that is next to a mayor boulevard as soon as u close the window there's no noise coming in

    Stayed in June 2022

  • Reviewed: February 9, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    the service is good the hotel is comfortable

    Stayed in February 2022

  • Reviewed: May 13, 2024

    5.0
    Five star price for three star room.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was like sleeping on a piece of plywood. Toilet didn't flush correctly. Had to flush multiple times for one bathroom trip.

    Consistent water in two shower heads was nice. The complimentary breakfast was a great variety with great service

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    la cama muy dura

    Stayed in April 2024

  • Reviewed: March 16, 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They have límiitled carpark available..Before booking I specifically asked about car park. They didn't mention that the spaces available are only a handful. The car park is very narrow and not suitable for a large car

    Location

    Stayed in March 2024

  • Reviewed: December 22, 2023

    5.0
    Served a purpose for a one-night stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Charmless place including room, which had no comforts or amenities (eg coffee in room, relaxing seating). The place is all cold stone/tile-floored in corridors and room (no mats etc) so not good for noise. Overall, this hotel is badly in need of a revamp. Maintenance not great - lifts are shaky and electrical socket for table lamp in room almost unusable and coming off the wall, no sweeping under the beds etc The smell of cigarette smoke was coming into the room until we blocked the door, though it's meant to be a no-smoking hotel. Bed was spacious and comfortable but pillows were clumpy. When we returned to our room around mid-morning next day (even though we had agreed a 1pm checkout) someone had opened the room door, and left it wide open, although there was no cleaning being done and no-one in the room. Bathroom was functional but uninviting, in serious need of an upgrade, with absolute minimalist toiletries and only one towel for two guests. This hotel served a purpose for one night, but that's plenty.

    Competitive price, central location, comfortable bed (though not so the pillows), 1pm checkout, passably clean, working TV and staff reasonably helpful when asked, including taking account of requests made when booking.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Ir was excellent place to stay. And we feel that we had a good rest
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe air conditioning. It was little cold in the room and when we turn on heat function we didn’t feel that temperature was rising.

    Very good hotel. Everything is good, rooms are clean and with excellent style.

    Stayed in December 2023

Showing 1 - 25

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