Can’t switch off aircon.

Location: close to train station, day trip pickup location. Many restaurants and shops around the hotel.

Stayed in June 2024

elevators took long to wait for as there were only two that goes up to rooms

Bathroom was super nice and the room was clean. mtr station is right outside the entrance

Stayed in May 2024

In a 2 day stay, there was no room cleaning. No sugar in breakfast both days we were there. They told us it ran out.

The lockers for the luggages were very useful since our flight was at the end of the day. Friendly staff.

Stayed in June 2024

Very limited seats in the lobby. The breakfast was just okay.

We love Sotetsu Dongdaemun. I’ve stayed in two other hotels in the area and this one’s my favorite. The staff is very nice & efficient, there’s an elevator right outside the hotel that leads to the metro (the walk inside the metro to get to the trains is still a bit of a walk though); and it’s close to Dongdaemun Design Plaza.

Stayed in April 2024

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It was our 2nd stay in this hotel. I can still just recommend it. Check-in / check-out was very smooth, the room was tidy and clean (there was cleaning every day). You can find many 0-24h mini markets near the hotel and several metro lines meet there (2,4,5 -Myengdong is just 2 stops from DDP with line 4). The airport limusine bus stops front of the hotel's entrance (the travel time is approx. 2 hours). Laundry machines are a huge benefit! I totally satisfied with this accomodation and I can just recommend it.

Stayed in May 2024

Slow elevator.

Comfortable, very clean and fresh. Close access to subway and lovely staff.

Stayed in May 2024

There are cups in the room but there are no teaspoons.

I like the followings: 1) Convenience - One of the subway exit is just infront of the hotel. And there is a lift to the subway station 2) Convenience store - there are 2 convenience stores near the hotel. less than1 minute's walk. starbuck also nearby. 3) Eatery & shopping - Numerous eateries and some shopping near the hotel. 5-10min walk. 4) Room 1402-Standing shower with enclosure. Water doesn't leak out unlike in some hotel. Strong shower. 5) Room 1402-Nice view. 6) Airport Bus Limousine-the bus stop is just outside the hotel. 7) there is a jimjibang nearby-Sparex 8) Isaac Toast-Nice korean toast. nearby.

Stayed in April 2024

NA

Fantastic location that is just 1 minute walk to the MTR station Several convenience stores near the hotel Staffs are very friendly and can speak well in English Clean of the hotel room and the size is moderate

Stayed in March 2024

Nothing!!! The hotel is beautiful and very tall. At night, it is all lit up and very easy for me to navigate my way back :-)

The hotel is at the most perfect location right in front of the elevator for the metro. It is also right next to the DDP and Dongdaemun Shopping town. Across from the hotel are streets filled with wonderful restaurants where the locals go to eat and therefore they are all very reasonable priced. I loved to walk around the neighborhood because there are so many shopping places and wonderful street foods. And OMG, the room is so nice, big and very clean. It has the best and the most comfortable bed and pillows. I did have my best sleep there. I miss that bed so much :-(

Stayed in April 2024

The hotel staff were very helpful. My mum needed a wheelchair as she wasn’t feeling too well on the trip. The staff were quick to react and was very accommodating especially when we needed to change to a bigger room for accessibility. I really appreciate the staff and commend them for our their good service !

Stayed in May 2024

Content of breakfast was not enough, it was only western style and the quality and the variety is not up to the expectation at all.

Everything was great, the location, the room, the view but the breakfast.

Stayed in April 2024

Booked last min so very expensive compared to if it was in advance.

Great staff, comfy room and clean facilities. Also loved the later check out time!

Stayed in March 2024

Excellent location! Easy connection to different line on the subway. Room is clean and functional.

Stayed in April 2024

No

Location

Stayed in April 2024

Great location and wonderful views from the high floors. Great quality beds.

Stayed in March 2024

Lackluster hotel breakfast

Good location with nice room.

Stayed in March 2024

Central heating fr Nov - April meant that it was quite stuffy in March

Location was good, near subway & there’s access to ground floor. The airport limousine stops just outside the hotel, so it’s convenient to get to the airport. But what stands this hotel apart is the excellent customer service. We had problems with online airport check-in. Mr Donghyun Kim at the front desk was most patient to listen to our concerns and kind to call Asiana Airlines on our behalf to clarify the situation. Getting the assurance gave us peace of mind to enjoy our last day of the trip.

Stayed in March 2024

It could have been better if at least they will have a different variety of breakfast everyday. We stayed for 5 nights and we ate the same breakfast everyday.

The location is perfect. The airport bus stops in front of the hotel. The breakfast is ok but its the same everyday.

Stayed in March 2024

1.It's not quiet anymore, we still hearing the noise from walk way and due to the hotel near aPM place shopping center that open 20:00-05:00, so you may here people after come back from shopping 2.the toilet and bathroom is too big,but no bathtub

1.Location near the MRT , bus stop and Airport bus 2.Good lunch buffet 3.Clean, friendly staffs

Stayed in March 2024

There is no twin room available, only double room with one big bed for two of us.

The hotel is very near to the subway station. There is an elevator to the subway station which is right in front of the hotel. The airport bus stop is also in front of the hotel. Lots of shopping centre in that area. The toilet is spacious too.

Stayed in February 2024

The breakfast selection is not great. It looks like there are many choices but I'd rather go for quality than quantity, considering what they were charging for breakfast to be included with the room price.

Room was very clean, love the touch about replacing the slippers every day to get new ones. Location was amazing as the subway stop is literally in front of the hotel, and there's a convenience store around the corner.

Stayed in January 2024

I find nothing that I dislike, except the fact that we need to pay for late check-out and early check-in. However, that is the hotel's policy, so not much of a problem except that it is something I have never encounter in other countries. Other than that, all are great in this hotel!

the location is a huge plus! it is near the ddp and dongdaemun area. Lots of cafes to explore nearby and right outside exit4 which is amazing! there are 3 lines at the station which allows you to go anywhere with convenience. the hotel is spacious for 3 and the view is amazing! the toilet is big and spacious and the front desk is really helpful!

Stayed in February 2024

The automatic check-in kiosk (which was not automatic since an attendant pressed the buttons for me) seems to be an example of over-automatisation craze. Just nit-picking though.

Overall nice experience, but typical of Japanese hotel chains in Korea is that they require "self service" on lot of things.

Stayed in February 2024

Everything : service, cleanness, location, food etc

Cost efficient

Stayed in January 2024