The hotel in common with other Japanese hotels likes to take deposits (rather than guarantees) that they refund once the bill has been paid. This means that foreigners get charged three lots of exchange. It would be better if they set themselves up to accept a credit card guarantee rather than demand a deposit. It would be simpler all round. There is some background rail noise from the railway station.

The bedroom was huge, well equipped and unlike some Japanese hotels we were able to unpack! The washing (we were part way through a month’s travelling) took just two hours. This hotel is walking distance to Tokyo’s main station and the Ginza shopping and restaurant district. The staff were very helpful and even helped us with our Bullet Train tickets to Kanazawa.

Stayed in May 2024

The room is gorgeous and very comfortable. The location is convenient, close to tourist sites and fantastic restaurants. This is our favorite place to stay in Seoul.

Stayed in June 2024

Staff impoliteness at the reception, and other services.

Cleanliness, location, and versatile food menu.

Stayed in May 2024

Nothing.

Everything.

Stayed in May 2024

Amazingly clean and beautifully decorated and smelt delicious

Stayed in April 2024

The location was good, the room and food in the hotel was fantastic!

Stayed in May 2024

Nothing, only positive things to say.

The Hotel is simply world class. As frequent traveler of 5 star luxury hotels across the world, I can only say this hotel is up there with the best. The staff are amazing, Facilities are great and the whole feel about the hotel is spot on.

Stayed in May 2024

Nothing

Everything, fantastic hotel and the kindest staff. Very professional, helpful and friendly, amazing breakfast as well!

Stayed in May 2024

Nothing

Everything was excellent! The location was accessible but not in a crowded area. The room was well-appointed and very comfortable. We dined at Boccalino, Maru, and Akira Beck and had breakfast at the Marketplace and each restaurant offered distinct, very tasty, and well-crafted dishes. The masseuses at the spa were very good. The gym was well-equipped. Most importantly, all the staff were courteous, friendly, and went out of their way to be helpful from booking our stay to our departure.

Stayed in April 2024

Spacious room with great views of the city. Comfortable bed and great service. We felt well looked after.

Stayed in April 2024

Hotel staff was very friendly and helpful. It was also in a good location to many attractions we visited.

Stayed in April 2024

Lack of English skills on the staff, made it very difficult to communicate

All around excellent on all aspects

Stayed in April 2024

N/A

Excellent property, facilities and exceptional staff, well located

Stayed in April 2024

High level quality.

Stayed in April 2024

There is no variety of Hala food

The location and staff was friendly

Stayed in March 2024

Nothing

It was our second stay at Four Seasons’ in Seoul and it was just amazing. Everything was outstanding : the welcome, service, desk, concierge , room, location.. a real 5 star experience

Stayed in February 2024

Expensive meals

Location and room

Stayed in December 2023

Food was okay but expensive for the quality

Breakfast. French toast

Stayed in February 2024

None.

Overall, my family and I enjoyed our stay in Four Seasons during the Christmas/ New Year holidays. The location was walking distance to where the NYC was held and although it was expected for a lot of visitors to come to the hotel due to the season, all the staff were very attentive to everyone's needs. Requests came at a very acceptable turn around time, rooms and common areas were squeaky clean, the "little personal touches" before bed time were well- thought off. I would definitely recommend this hotel and go back there again.

Stayed in January 2024

Akita back x-mas dinner was worst part of our journey . Actually one of the worst dinners we ever had in our lives . X-mas menu was around 140 dollars per person and was including a lot of interesting dishes like : truffle pizza , one of the worst sushi ever , really good fish and really bad meat . We will never go there again . The good side is stuff . Respect to them - they are really good people .

Enjoyed every second

Stayed in December 2023

We thoroughly enjoyed our stay at Four Seasons Seoul. The highlight was definitely the service from the staff. Each person we met was very polite, professional and helpful. A special thank you to Summer at the front desk who helped check us in and all the front staff that worked so seamlessly together. The room was amazing and very clean, we have nothing but good things to say. We will definitely be back when we get the chance.

Stayed in January 2024

Everything was very delightful.

Four Seasons Seoul, a haven of luxury and refinement, flawlessly combines modernity with Korean tradition. The architecture and decor pay homage to Korea's rich cultural heritage while exuding contemporary allure. My Deluxe Suite offered stunning city views and a blend of Korean artistry with modern comfort. The plush bedding ensured restful nights, and the marble-clad bathroom, complete with a deep soaking tub and rainfall shower, was a luxurious retreat. Service here is impeccable, with staff treating guests as cherished friends. Their warmth, attentiveness, and professionalism are truly commendable. Culinary delights abound, from the refined Chinese cuisine at Yu Yuan to international offerings at The Market Kitchen. The Michelin-starred Italian restaurant, Boccalino, delivers authentic flavors. The Evian Spa is an oasis of serenity, with signature treatments in a tranquil setting leaving you revitalized. For business travelers, well-appointed meeting and event spaces cater to every corporate need. Centrally located, the hotel offers easy access to Seoul's iconic landmarks, including Gyeongbokgung Palace and Bukchon Hanok Village. In summary, Four Seasons Seoul is a pinnacle of luxury and hospitality, offering an exceptional blend of Korean culture and world-class service. Whether you're a seasoned traveler or seeking a memorable experience, this hotel promises indelible memories.

Stayed in November 2023

Not much to improve, it was an almost perfect stay. The room, while spacious and comfortable in almost every respect, had a strangely small closet/wardrobe arrangement: there wasn't enough room for my wife and I both to hang up our clothes, and only space for 1 suitcase (the other one had to be placed on a rest in the living room). There was also a strange stand-alone pillar to one side of the living room, to hold the TV and keep all the wiring out of sight. Perhaps because it was a corner room, there were limits to what they could do with the room layout.

Top-notch service, great room, and excellent location. All the staff could speak English (the front desk people fluently, the housekeeping staff at least at a basic level). The staff were extremely well-trained, they were attentive, quick to respond, and always helpful. When I pressed the "make up room" button, whenever I returned the room was made up, even if I was only gone for a couple of hours. The concierge and bell service were always helpful in getting a taxi, even on one day that saw a sudden cold snap and when taxis were hard to come by: one doorman asked if I would mind paying a little more for a larger taxi (a minivan), and when I said I wouldn't mind under the circumstances, he called one on his own cellphone, asked us to wait in the warm lobby, and within 5 minutes he came in to tell us that our taxi was here. Although we didn't have any particularly unusual requests, everything we asked for was done quickly, cheerfully and efficiently. The room had a great view of downtown Seoul, and was very quiet - I don't know if there was just no-one in the room beside and across from us, or if the sound insulation was just very good, but I wasn't bothered by noise in the whole week that we stayed there. I asked for a quiet room with a nice view, and they put us on the 29th (top) floor. The location of the hotel, for me, was ideal. It's close (5-10 minutes' easy walk) to the main palaces, metro stations, the main shopping and food areas (Lotte Department Store, Myeongdong food street, Insadong art district), and yet has enough cute little side streets surrounding it, where you can get your fill of authentic Korean food as the locals eat.

Stayed in December 2023

The rooms were spotles, ATM inside the Hotel, but most importantly the Staff were very helpful! A Special thanks to Serena at the Front desk who took extra time and effort to book us a last minute Doctor appointement

Stayed in December 2023