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Reviews of Nightingale Apartments Hotel Mombasa

Serena Road, Shanzu, 80100 Shanzu, Kenya

#7 of 7 hotels in Shanzu

Guests' Choice

Review score

Based on 40 apartment reviews

7.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 23 April 2024

    8.0
    Clean, accessible property. Would recommend for business stay
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 3 nights

    The apartment had a kitchen but there were no lighters to light the gas cooker. The property does not provide lighters for the cooker. It is a bit far from the beach.

    The location is near major conference venues in Shanzu. It was quiet and clean. Good internet access. There is a swimming pool. The breakfast was great with amazing kitchen staff.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    7.0
    Nice experience
    • Business trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 5 nights

    No AC in rooms, unstable Wifi connections.

    Staff was very helpful and patient. The food at the restaurant was great. The environment is quiet.

    Stayed in March 2024

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Couple
    • Apartment
    • Stayed 19 nights
    • Submitted via mobile

    Nothing

    Very nice staff

    Stayed in December 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Side bedroom table was not there. Wifi kept disconnecting. Pricy food.

    Good hospitality from staff. Location, is stone's through away from ocean. Rooms were clean.

    Stayed in August 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The pool wasn't cleaned daily. My colleagues and I opted to go swimming elsewhere close by.

    It's exactly like the photos. The rooms are quite spacious.

    Stayed in June 2023

  • Reviewed: 13 May 2024

    9.0
    Convenient and comfortable!
    • Solo traveller
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Not a thing - it was just too warm in Mombasa but not their fault! 😁

    Pleasant staff, very clean and spacious, and really just as advertised!

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    AC not in all rooms. Fans not very practical

    Great staff, excellent cuisine

    Stayed in March 2024

  • Reviewed: 11 April 2024

    9.0
    Nightingale apartments are super classic
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    The property proffered Kenya shillings over USD dollars but helped by Mr Hannington, It was resolved and we were able to pay the fess without issues.

    we prepared our own breakfast and it was really really wonderful. Mr. Hannington Kataka our Host was the best thing that has happened to us in Mombasa.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    I have had an amusing stay and will recommend colleagues to visit and stay there
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 4 nights

    It's not about the facility but the weather in Mombasa was too hot compare to my home

    I liked the hospitality I liked the food I like rooms I liked how the sitting room and kitchen facility are organized The facility's management is awesome

    Stayed in March 2024

  • Reviewed: 27 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They changed rates when I booked for a second night. Cancelled and up Ed there price. Toilet flashing was bad. AC not good enough

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Gorgeous
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    So yummy.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Serene with cool breeze from the nearby Ocean, very clean spacious rooms and private balcony from
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    The AC remote was not working but after we told the receptionist she was able to change the batteries and it worked well

    Breakfast was full english breakfast and the Chef James made us on request made for us a nice cold fresh Avocado salad. It was served abit early on request since we had an early connecting flight to Zanzibar

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Satisfied Busineas Traveller
    • Business trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    WellMombaaa haa bee very hpt yesyersay and today

    The secure serene environment and very fast wifi inlimited in all areaa

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Everything about the place. Literally everything.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect. 🤗🤗

    Delicious chicken curry. So yummy. Keep it up.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Amazing.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing.

    We enjoyed our stay at Nightingale Apartments with my wife and daughter...the baby pool was quite exciting for my daughter and their Executive Chef James made for us nie Indian Curry. The view of the Indian Ocean from the balcony of our 3rd fllor apartment was clear and the breeze most welcome in this hot times in whole region. I recommend it for those travelling with families. It is near Safari Inn where we enjoyed afew beers with some friends

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Mike
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing really apart from the hot weather.

    Amazing services and meals. I particularly enjoyed the sea view from the balcony. Keep it up.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    The stay was comfortable and I love the ambience
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool is my haven.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Wonderful resort near the beach
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    We had a big and spotless self-catering apartment. Wifi and big screen TV worked fine. The grounds were spacious and the pool was crystal clear. Lovely breakfast. My family loved this resort.

    Stayed in February 2024

  • Reviewed: 31 December 2023

    9.0
    Awesome Place
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen wasn't up to standard Incase I wanted to cook-there was no gas and the cutlery wasn't of good quality or enough. Two aluminum sufurias can't do it for me! Their food is a bit expensive. It made sense for me to go to town or Mtwapa for food.

    The Mattress! It's the most comfy mattress I have ever slept on. The air conditioning is also so great that I didn't notice the heat in Mombasa. Their swimming pool is super clean. Their sitting room is super spacious! You could literally host 5 other people comfortably! Super friendly staff!

    Stayed in December 2023

  • Reviewed: 28 October 2023

    1.0
    They have lost a frequent client to Mombasa.
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    As above. There is nothing I liked. Only the gate keeper who was responsible. The rest of the staff have no customer experience.

    The location is wanting. Bad road and access. I was given a dilapidated room with falling drawers and falling door handles. The water from shower is too little and waisted my time there. Paying for AC Ksh. 1500 is poor management. The bedroom is too small for a hot place. The Matress was uncomfortable- sinking. The TV was too small for a huge room

    Stayed in October 2023

  • Reviewed: 6 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Being charged for our Quests using the swimming pool .and if they had stayed over .

    Good place owner nice guy Staff a bit off .hitting on my freind . Gay .bar staff .felt a bit over charged when our quests used the swimming pool .and its a bit too over the top .felt ike being watched too much by staff . And un easy at times .

    Stayed in September 2023

  • Reviewed: 10 September 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The balcony doors don’t close and the wifi could only connect while in the living room. The apartment didn’t have clean utensils.

    Stayed in August 2023

  • Reviewed: 4 September 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights

    The furniture, the kitchen equipment, and the bed was made of chip boards.

    The food was awesome. The lady at the kitchen/ restaurant was great. A conversationalist and did understand what the guests needs.

    Stayed in August 2023

Showing 1 – 25

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