Serena Road, Shanzu, 80100 Shanzu, Kenya
#7 of 7 hotels in Shanzu
Guests' ChoiceBased on 40 apartment reviews
7.3Cleanliness
8.3
Comfort
7.7
Location
7.9
Facilities
7.2
Staff
8.3
Value for money
7.6
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 23 April 2024
Judith
KenyaThe apartment had a kitchen but there were no lighters to light the gas cooker. The property does not provide lighters for the cooker. It is a bit far from the beach.
The location is near major conference venues in Shanzu. It was quiet and clean. Good internet access. There is a swimming pool. The breakfast was great with amazing kitchen staff.
Stayed in April 2024
Reviewed: 26 March 2024
Fonkeng
CameroonNo AC in rooms, unstable Wifi connections.
Staff was very helpful and patient. The food at the restaurant was great. The environment is quiet.
Stayed in March 2024
Reviewed: 11 December 2023
Lövgren
SwedenNothing
Very nice staff
Stayed in December 2023
Reviewed: 6 August 2023
Darrio
KenyaSide bedroom table was not there. Wifi kept disconnecting. Pricy food.
Good hospitality from staff. Location, is stone's through away from ocean. Rooms were clean.
Stayed in August 2023
Reviewed: 11 June 2023
Assunta
KenyaThe pool wasn't cleaned daily. My colleagues and I opted to go swimming elsewhere close by.
It's exactly like the photos. The rooms are quite spacious.
Stayed in June 2023
Reviewed: 13 May 2024
Connie
UgandaNot a thing - it was just too warm in Mombasa but not their fault! 😁
Pleasant staff, very clean and spacious, and really just as advertised!
Stayed in May 2024
Reviewed: 23 April 2024
Fonkeng
CameroonAC not in all rooms. Fans not very practical
Great staff, excellent cuisine
Stayed in March 2024
Reviewed: 11 April 2024
Methodius
UgandaThe property proffered Kenya shillings over USD dollars but helped by Mr Hannington, It was resolved and we were able to pay the fess without issues.
we prepared our own breakfast and it was really really wonderful. Mr. Hannington Kataka our Host was the best thing that has happened to us in Mombasa.
Stayed in April 2024
Reviewed: 3 April 2024
Safari
RwandaIt's not about the facility but the weather in Mombasa was too hot compare to my home
I liked the hospitality I liked the food I like rooms I liked how the sitting room and kitchen facility are organized The facility's management is awesome
Stayed in March 2024
Reviewed: 27 March 2024
Ngirau
KenyaThey changed rates when I booked for a second night. Cancelled and up Ed there price. Toilet flashing was bad. AC not good enough
Stayed in March 2024
Reviewed: 10 March 2024
Marion
KenyaSo yummy.
Stayed in March 2024
Reviewed: 10 March 2024
Khadja
KenyaThe AC remote was not working but after we told the receptionist she was able to change the batteries and it worked well
Breakfast was full english breakfast and the Chef James made us on request made for us a nice cold fresh Avocado salad. It was served abit early on request since we had an early connecting flight to Zanzibar
Stayed in March 2024
Reviewed: 6 March 2024
Mahinda
KenyaWellMombaaa haa bee very hpt yesyersay and today
The secure serene environment and very fast wifi inlimited in all areaa
Stayed in March 2024
Reviewed: 6 March 2024
Fatuma
KenyaEverything about the place. Literally everything.
Stayed in March 2024
Reviewed: 27 February 2024
Michael
KenyaEverything was perfect. 🤗🤗
Delicious chicken curry. So yummy. Keep it up.
Stayed in February 2024
Reviewed: 25 February 2024
Khadija
TanzaniaAbsolutely nothing.
We enjoyed our stay at Nightingale Apartments with my wife and daughter...the baby pool was quite exciting for my daughter and their Executive Chef James made for us nie Indian Curry. The view of the Indian Ocean from the balcony of our 3rd fllor apartment was clear and the breeze most welcome in this hot times in whole region. I recommend it for those travelling with families. It is near Safari Inn where we enjoyed afew beers with some friends
Stayed in February 2024
Reviewed: 22 February 2024
Computer
KenyaNothing really apart from the hot weather.
Amazing services and meals. I particularly enjoyed the sea view from the balcony. Keep it up.
Stayed in February 2024
Reviewed: 21 February 2024
Catherine
KenyaThe swimming pool is my haven.
Stayed in February 2024
Reviewed: 12 February 2024
Christopher
TanzaniaWe had a big and spotless self-catering apartment. Wifi and big screen TV worked fine. The grounds were spacious and the pool was crystal clear. Lovely breakfast. My family loved this resort.
Stayed in February 2024
Reviewed: 31 December 2023
Jusper
KenyaThe kitchen wasn't up to standard Incase I wanted to cook-there was no gas and the cutlery wasn't of good quality or enough. Two aluminum sufurias can't do it for me! Their food is a bit expensive. It made sense for me to go to town or Mtwapa for food.
The Mattress! It's the most comfy mattress I have ever slept on. The air conditioning is also so great that I didn't notice the heat in Mombasa. Their swimming pool is super clean. Their sitting room is super spacious! You could literally host 5 other people comfortably! Super friendly staff!
Stayed in December 2023
Reviewed: 28 October 2023
Mugendi
KenyaAs above. There is nothing I liked. Only the gate keeper who was responsible. The rest of the staff have no customer experience.
The location is wanting. Bad road and access. I was given a dilapidated room with falling drawers and falling door handles. The water from shower is too little and waisted my time there. Paying for AC Ksh. 1500 is poor management. The bedroom is too small for a hot place. The Matress was uncomfortable- sinking. The TV was too small for a huge room
Stayed in October 2023
Reviewed: 6 October 2023
Doherty
KenyaBeing charged for our Quests using the swimming pool .and if they had stayed over .
Good place owner nice guy Staff a bit off .hitting on my freind . Gay .bar staff .felt a bit over charged when our quests used the swimming pool .and its a bit too over the top .felt ike being watched too much by staff . And un easy at times .
Stayed in September 2023
Reviewed: 10 September 2023
Vee
KenyaThe balcony doors don’t close and the wifi could only connect while in the living room. The apartment didn’t have clean utensils.
Stayed in August 2023
Reviewed: 4 September 2023
Owuor
KenyaThe furniture, the kitchen equipment, and the bed was made of chip boards.
The food was awesome. The lady at the kitchen/ restaurant was great. A conversationalist and did understand what the guests needs.
Stayed in August 2023
Showing 1 – 25
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