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Reviews of Hotel I Due Cigni This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Del Cipresso, 2 - Sant'Albino, Montepulciano, 53045 Montepulciano, Italy

#5 of 24 hotels in Montepulciano

Guests' Choice

Review Score

Based on 179 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    9.6

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room and bathroom quite small No drink in room Relatively limited breakfast choice

    Helpful and friendly staff Modern hotel and facilities Comfortable bed

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Great stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We loved our stay! The location is perfect, clean, and has a complete breakfast, but more importantly, the staff!! They made us feel welcome and gave us so much information about the area that we greatly appreciated. I will definitely come back here again!

    Stayed in April 2024

  • Reviewed: May 19, 2024

    10
    It was a TOP stay! Adore!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    We got stuck in traffic and Nicolo was kind enough to wait for us late at night. The breakfast + coffee exceptional, the room was clean and tidy and the location is great. My girlfriend really liked the internal design and she is a picky one. But what makes this hotel a perfect stay is the family staff. Nicolo made our day with such a personal treatment, jokes and energy. This was definitely the best person we met in Italy. Everything was taken care off before we asked. Adoro! Thanks to him we learned italian best expressions 😂

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Amazing experience
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, lication

    Stayed in March 2024

  • Reviewed: May 5, 2024

    10
    Great staff and lovely rooms
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was amazing. Very good recommendations of what to do around the area and very attentive at all our needs

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The breakfast could be better if fresh bread will be available. It was littlebit cold in the room, because outside was about 5 grade celsius and the heating in the room could not be adjusted.

    Almost Everything

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Excellent. Top hotel

    Great breakfast. Excellent hosts - very knowledgeable about best places to visit with map on hand. Comfortable room with balcony. Excellent restaurants within 2 minute walk. Glass lift. Can't fault the place.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Excellent play to stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not staying longer

    What an amazing stay. This is a truly family run hotel with so much happiness and enthusiasm, they are so happy to have you there and happy to engage in conversation. Everything was done well, Nicolo (I hope this is right) makes breakfast very interesting in such a good way, Mataeo cooking is suburb. If going to Montepulciano, please do yourself a favour, travel a few minutes more and stay at this place, you will not regret it.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    It was perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The hotel is a recently renovated building with top facilities, spacious and impecably clean rooms. The breakfast was delicious and diversified. You can find free parking in front of the hotel. Ana, Simonetta and Matteo are exceptional hosts, friendly and helpful. It s the perfect place to explore Toscana. We fully recommend it! Ana, thanks for everything!

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Perfect stay. Don’t miss visiting Pienza a historic and magnificently preserved town some 20 min drive
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Easy to find. Fast check in. Free Parking at the hotel. Good clean room and short lovely drive to Montepulciano. The hotel is totally managed by a lovely welcoming family. Mateo,the son, is the chef. The food is so good we had all our meals at the hotel.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Great place, but not close to Montepulciano
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s my own fault, but I didn’t realize that it’s not close to Montepulciano. Even though Booking.com lists the hotel in Montepulciano, it’s actually in a nearby town called Sant’ Albino. You have to have a car or take the bus to Montepulciano and the last bus leaves for Sant’ Albino at 7:30 pm. Though the room was comfortable, it was painted lilac and had an ugly painting on the wall.

    Staff bubbled over with enthusiasm and helpfulness. I liked each and every one of them very much. Nice balcony. Very good breakfast buffet. Comfortable room.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Fantastic hotel, big value for money!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Notting

    Very friendly staff… we arrived after midnight due to a delayed flight, but this was not a problem. Rooms are very clean and seem quite new and modern to me. Very good breakfast and service! Top hotel!

    Stayed in March 2024

  • Reviewed: January 8, 2024

    9.0
    managed professionally
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Great staff. great breakfast, clean sheets and towels, comfortable room. good location.

    Hotel Staff very welcoming and friendly and the hotel was clean and comfortable. The room was clean and sheets and towels were nice and soft.

    Stayed in January 2024

  • Reviewed: November 21, 2023

    9.0
    Highly recommend this hotel if you are staying in San Albino.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were excellent, extremely helpful, always happy to go above and beyond for all the queries we had. The breakfast was terrific, lots of choices and very tasty.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows could use an upgrade

    Niccolo is just priceless. His energy is contagious. He greeted guests by name. He was so helpful with suggestions on restaurants, winery, and attractions. Breakfast was superb. The entire family participates in making sure you are comfortable and satisfied. Rooms were clean, spacious and towels were nice and large.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    10
    Staying in the very heart of the real Tuscany.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    This place is perfect to stay if you really want to know the real Toscana. The location in the middle of 3 or 4 spectacular “must know” cities in Toscana. The staff were super friendly, even when we booked late night and minutes before we arrive.

    Stayed in October 2023

  • Reviewed: November 8, 2023

    10
    amazing value and lovely people, super close to Montepulciano!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    excellent location, friendly staff and lovely people all around!

    Stayed in October 2023

  • Reviewed: November 7, 2023

    10
    Perfect stay at a cozy hotel during our Tuscany vacation
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can't mention anything here. Time to open a second hotel with such good management? 😊

    Amazing family owned hotel a short distance away from Montepulciano. The staff were super cheerful and looked very well after us, they really made our stay with their super friendly behaviour. Our room was comfortable, spotlessly clean with the housekeeping finishing everything quickly while we had our breakfast downstairs. Everything in the hotel is just compact and efficient, I felt absolutely no hassle at any of the touchpoints. Looking forward to come back. 🙂

    Stayed in November 2023

  • Reviewed: October 30, 2023

    9.0
    Great place to stay and very nice staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing i would change is the blanket on bed, I don’t like that they are only covered with sheets.

    The most friendly staff and clean rooms. Good breakfast.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    10
    I would recommend this hotel to anyone.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel and really friendly and helpful staff.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    10
    Very joyful. Delicious breakfast and great cappuccino. Helpful advice from Nicolo and Mateo.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    Parking was either on a small lot or the street both at a sharp incline.

    Nicolo, Mateo & their mother were the BEST! Nicolo greeted everyone, personally, for breakfast. He introduced the guests according to their countries. He was so much fun & a real sweetheart. One of our best hotel stays, ever.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was perfect. Honestly don't know what else the Hotel could do to improve. We had a fantastic time.

    Staff were fantastic and extremely accommodating. Free Parking on site. Location was perfect. Just outside Montepulciano in Sant'Albino...2 very good restaurants within walking distance.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too noisy :(

    Sweetest host, good breakfast!

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Friendly team, good breakfast and good facilities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The friendliness of the team at reception and also at breakfast. Cleaning the room and organizing things.

    Stayed in September 2023

Showing 1 - 25

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