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  5. Reviews of Grand Hotel de la Ville

Reviews of Grand Hotel de la Ville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Rota 15, 80067 Sorrento, Italy

#25 of 88 hotels in Sorrento

Guests' Choice

Review Score

Based on 500 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    8.0
    Would have given this small and stylish hotel an exceptional rating but for their noisy neighbours.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights

    We knew the hotel was on the coastal road, and were willing to sacrifice traffic noise for the views and quality of the hotel (with just 6 rooms). However, despite double glazing the traffic noise could be too much for light sleepers, especially early in the morning. The other issue with noise is that this hotel is joined to another, and for us in stunning room 4 there were 2 nights when when we disturbed by scraping of furniture and padding of feet on what seems to be a large terrace above us. In addition the hotel is not staffed throughout the night, and have emergency contacts. This didn't bother us but worth a mention.

    We took a sea view room and were not disappointed, with location literally a stones throw from the sea. The hotel is very stylish, beautifully furnished with the terrace again overlooking the sea and run by wonderfully friendly and helpful staff. Location just outside of town is absolutely fine and just a 5 minute walk to the port and centre of Amalfi. Coffee and pastries are just a 2 minute walk away!

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    A beautiful hotel,exceptional staff and superb breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Both pools were very cold but I suspect warm in the high summer months,the weather was not good whilst we were there.

    An excellent hotel in central Sorrento,the decorations were stylish and comfortable,the garden was so beautiful,lovely place to have a drink under lemon and orange trees.Every single member of staff went out of their way to make you welcome.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Our stay was really enjoyable apart from above.
    • Leisure trip
    • Travelers with friends
    • Single Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    One of my friend’s room 118 had a problem with drainage in the bath, it was backing up and she was getting dirty grainy water coming up the bath plug hole and could not shower.

    Friendly staff, areas for relaxing ie pools. Roof top bar.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Wonderful stay in a beautiful hotel with views of the sea
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    We liked everything.

    The location was excellent. It was within walking distance to the Main Street and square. The breakfast was plentiful with attentive staff.

    Stayed in April 2024

  • Reviewed: May 17, 2024

    10
    Wonderful accomodations with great views and relaxing stay...
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights

    This is a terrific hotel. Extremely clean, beautiful tile throughout. Very helpful staff, on-site restaurants have excellent food. We had terrace facing the bay of sorrento which was also excellent. Would definitely stay there again on next visit. Convenient walk 5-7 mins to city center. Large lift for luggage and spacious rooms ...

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Stay good but the room was almost a closet for a little over $450.00/night.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was by the housekeeping office- not ideal and noisy early AM. No windows. I knew this room did not have ocean view and contacted hotel twice and each time I was told it was a very nice room. Not having windows was uncomfortable. The small balcony doors were away from bed.

    Very clean and presented well.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Relaxing and comfortable.Peaceful oasis in a busy city
    • Leisure trip
    • Travelers with friends
    • Premier Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Slight lack of entertainment

    Two pools Very clean Old world charm and friendly helpful staff Excellent breakfast

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Cleaning staff a bit loud early morning

    Brilliant staff, atmosphere, food and drinks. Was beautiful

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    The Hotel is amazing and the buffet breakfast was fantastic. The facilities were excellent.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 3 nights

    Not really that we didn't like it, but we just thought the staff, particularly the wait staff in the breakfast room and some of the bar staff, could have been a little friendlier and more welcoming. They were quite serious and professional

    The facilities of the Hotel were fantastic and extremely clean and comfortable. The buffet breakfast was amazing. It was quite expensive but in comparison to other Hotels in the area it was probably on parr. The staff were helpful but we didn't find them overly friendly. They were quite serious in their demeanor. A smile at breakfast would have been nice.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view of the sea from our room was spectacular. The hotel gardens are Beautiful with rows of lemon trees.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    We couldn’t ask for a more relaxing hotel with more helpful staff! Our stay in Sorrento was superb!!
    • Leisure trip
    • Couple
    • Premier Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Classy decoration and stunning views. A good location to see all of Sorrento

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    We could have possibly done with air conditioning in the room, as it was particularly hot the weekend we stayed there.

    Beautiful hotel and decor. Lovely staff! A special thanks to Erica on Reception, who made our anniversary stay extra special! Breakfast was perfect with a window table each morning. There was a great choice of breakfast items at the buffet.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Enjoyable stay - weather not playing fair !
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast poor - just needs more natural and good fresh produce

    Lovely bright hotel -well designed

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    HIghly recommend this hotel for a stay in Sorrento, Italy.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 2 nights

    One of the nicest hotels we stayed in Italy during our 4 week holiday. 2 nights could have easily been 5 or 7 due to the stunning location of Sorrento and the comfort of this hotel. Buffet Breakfst was good, rooms were huge compared to other places we stayed. Highy recommend visiting Pompeii and Capri while down here.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Classic hotel, great staff.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    Wish I could have splurged on a room with a better view -- but other than that, this place is just wonderful.

    Beautiful property. Great breakfast. Good location close to everything in Sorrento. Welcoming and very helpful staff!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    We loved it.
    • Leisure trip
    • Family with young children
    • Single Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Drinks and food inside the hotel were expensive.

    Breakfast was amazing. Location was handy for everything we needed. Staff were friendly and helpful

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Relaxed family trip
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Lovely relaxed hotel with friendly staff

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Amazing view, star quality staff and hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights

    Nothing

    The view was amazing and the staff where exceptional. Cleanliness was suburb and the location was good just a 5 minute walk from the center. I look forward to visiting again.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Price for quality, it's outstanding.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain about, can't point a bad thing about the hotel, it fits perfectly in the price point and star rating, and I'd absolutely recommend staying here.

    The staff was great, the hotel is well located, but in quiet zone. The room was very spacious, and with a lovely balcony. The restaurant is good, although a little bit on the expensive side, especially at dinner. Had one of the best carbonara of the whole trip. I'd say overall it was one of the best price/quality hotels of the whole trip, and recommended without a doubt.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They shouldn’t advertise temperature controlled pool- it isn’t. I went in April and it wasn’t heated. Maybe it us “temperature controlled “ in the summer.

    Breakfast was delicious. Entire staff could not be more kind, efficient, and always helpful. They want to please the customers always, and will do their best to take care if you. Everything was clean and beautiful. Loved the gardens and room.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Great location, beautiful hotel
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Well maintained, clean, comfortable, excellent breakfast, wonderful staff, great location, clean pools

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Exceeded expectations 🎉🚀
    • Leisure trip
    • Travelers with friends
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Super clean, really fancy looking, very good vibes 😻

    Stayed in March 2024

  • Reviewed: April 12, 2024

    10
    We had a fabulous holiday
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Excellent all round

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Lovely clean hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower over bath with shower curtain

    Lovely areas on the roof top to sit and watch sunset, room and balcony was nice, very clean. Reception staff lovely

    Stayed in April 2024

Showing 1 - 25

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