Superb hotel, looking out over Sorrento and the Bay of Naples. Excellent, helpful and friendly staff.

Stayed in April 2024

Beautiful hotel and views

Stayed in April 2024

Way getting to the room was confusing. taking multiple elevators AND stairs both made it hard to find our way back each time. Food at breakfast was also just fine.

Room was amazing with the most stunning view!!

Stayed in May 2024

Staff Location clean

Excellent location, excellent staff, help in any way possible with a smile and important recommendations, the room iwith an amazing view, rich breakfast with a stunning view, the hotel was the best choice, highly recommended

Stayed in May 2024

Some elements of the room show their age.

Perfect location and views. Very good breakfast variety. Clean and spacious room. Parking service very convenient.

Stayed in May 2024

Our stay at the Hotel Bristol was exceptional. I cannot emphasize enough just how lovely the staff are and what a beautiful hotel this is. Our room was spacious and immaculately clean, with a truly breathtaking view of Mount Vesuvius and the sea. The hotel breakfast was excellent (and so was the dinner we took there on a rainy day). The staff were so helpful and accommodating to my celiac disease, and they had a ready supply of gluten free options and the chef even prepared me separate food to ensure there was no cross contamination from the breakfast buffet. I am very grateful for how kind everyone was overall. I cannot imagine staying anywhere else next time I'm in Sorrento!

Stayed in May 2024

We had a fabulous 5 night stay at the hotel. The location is perfect with the most wonderful views over sorrento and the bay of naples. We had breakfast which was varied fresh and tasty with a selection of hot egg dishes available cooked to order. A special thank you to luca and all the dining room staff who were so friendly and helpful ensuring everyone was looked after. Reception staff were very helpful and nothing was too much trouble. It was our wedding anniversary and it was lovely to find a bottle of fizz waiting in the room! Perfect stay and would definitely return.

Stayed in May 2024

However the air conditioning didn't work very well so it got extremely hot at some points. Although the view was amazing the downside was that it was very noisy with the doors open as all the road traffic could be heard.

The view from our sea facing balcony was amazing as we could look out to the horizon and see Mount Vesuvius. The room was comfortable. There was an incredible selection available for breakfast in the morning and the staff were friendly and very helpful.

Stayed in April 2024

The room is very big and the view is wonderful! Sea view soooooo beautiful! The most best part is the stuff in this hotel, including the receptions, the cleaning lady, the man takes the luggage for us, and the people worked in breakfast lounge. All of them are warm-hearted and helpful. Even we are Asian. The cleansing lady and concierge lady also help me to find my lost SD transfer, so Lucky to be here.

Stayed in April 2024

Nothing

Absolutely fabulous location , you can walk into town . Our room was incredible Top floor with an outdoor jacuzzi with fabulous views. The service was over the top! Giovanni, Giuseppe, and Luca went above and beyond to make sure our trip was incredible not to mention the rest of the staff that did everything they could as well We highly recommend staying at Bristol. You will not be disappointed. We will be back!

Stayed in April 2024

Nothing!

Property was superb! Staff so friendly, hotel spotless, so many places to hang out, eat or relax! Room was spacious and grand! Such a perfect place to be! About a 10 min walk to center of town, very easy and worth the short walk! Views can’t be beat!

Stayed in April 2024

Everything was amazing. The room is super spacious. Breakfast was high end. Lovely property the view was incredible. Highly recommend this high end hotel. Loved our stay. Super clean.

Stayed in April 2024

There was nothing I didn’t like!

View was unbelievably beautiful

Stayed in April 2024

Nothing to mention

The location of the hotel was stunning, in close proximity to the main areas in Sorrento and one of the best views of the ocean. The staff were very helpful through-out the stay at the hotel. The breakfast was fresh with many vast variety of options. Rooms are large and well equipped.

Stayed in April 2024

The suite view was spectacular, the room was very clean and the cleaning lady did a fantastic job every morning. The breakfast was a delicious wide variety of items.

Stayed in April 2024

The breakfast was fantastic!! The views are amazing. The services are great. It is a good location.

Amazing views, amazing food! The location was perfect, Good services. It was the best experience to stay this hotel.

Stayed in April 2024

Nothing

Immaculate service, especially for breakfast. Very nice viewpoint of Sorrento

Stayed in April 2024

Property ideally located with fabulous views of Sorrento and Bay of Naples.

Stayed in April 2024

Seriously nothing

Views, location, facilities, rooms spaces.

Stayed in April 2024

Menu for evening restaurant limited

Views were amazing from the room

Stayed in April 2024

None

Great location, excellent breakfast, spotless facilities

Stayed in April 2024

The property has been updated and modernized and the rooms are of a generous size - but still retains some of the style of its 70 year old history.

The location and views were amazing. The service by staff was 5 star. The beds and bedding were excellent and everything about our stay felt luxurious but not overbearing. The maitre’d Luca was friendly and informative - and his service was very personal (he always remembered what we liked and made additional recommendations based on that). We love Giuseppe too. Frederico at the front desk was very helpful as well. We would definitely go back and wholeheartedly recommend the hotel for anyone who wants a relaxing, serene stay on the Amalfi Coast with amazing views of Mt Vesuvius !

Stayed in March 2024

The views, the staff, the breakfast and dinners. Loved our stay here.

Stayed in March 2024

Can hear from rooms above and beside, can keep you up at night depending how heavy footed they are.

Good location, clean hotel and friendly staff.

Stayed in October 2023