Nothing to dislike

The property is awesome. We had an exceptional experience. The very courteous staff, amenities, breakfast spread, it has it all!!

Stayed in May 2024

The maze of floors. You had to take at least two different elevators to get from the room to the beach or lobby . Very badly designed.

It was ideally located in the center of Kuta beach. The rooms were nice and clean

Stayed in May 2024

The property was excellent. The staff were exceptional. The hospitality of every staff member right from check in to room service to housekeeping was simply wonderful.

The location was amazing! It was the most convenient with lots of options nearby.

Stayed in May 2024

WiFi was slow and I recommend to look for better internet 🙏

The place and everything on the hotel perfectly fits with my expectations.

Stayed in May 2024

Amazing location with everything nearby We went on our honeymoon and the staff was beyond amazing!

Stayed in May 2024

The long walk from the road to the hotel entrance

The breakfast was wonderful and its close to the beach.

Stayed in April 2024

Location

Breakfast was very good but location was pretty ok as everything was quiet after 10 pm. Basically no night life around the property.

Stayed in May 2024

Nothing really

Great location, comfortable, staff fantastic

Stayed in April 2024

Location, location, location.

Stayed in April 2024

We did have an air conditioning issue- but we were well looked after and given another room.

We were well looked after and it’s a perfect location for a short stay

Stayed in January 2024

The location of the property is fantastic. You can’t go wrong with it !rooms are also very spacious

Stayed in March 2024

Well Known Kuta Beach Clean Room Good Breakfast

Stayed in March 2024

The attentiveness of the staff can be overwhelming/disruptive sometimes.

Great location, very friendly staff

Stayed in March 2024

The pool area is quite small and boring. The entrance of the hotel as well as the reception and lounge has no airconditioning.

A beautiful hotel with excellent service and outstanding breakfast and dinner buffets. It is located next to a very large shopping centre, at the beach. The rooms are large, the ocean view room is beautiful. We enjoyed cocktails on the stunning rooftop bar every evening.

Stayed in March 2024

No good place to smoke

everything in Sheraton bali kuta

Stayed in February 2024

We had to request for a room change as the aircon wasn't working properly in the first room we stayed in. The second room was marginally better. That affected the quality of our sleep for our entire stay there as Bali weather is extremely hot! Breakfast area was always crowded as can be expected from a large chain such as Sheraton. The pool was rather small and was directly outside the main hotel restaurant, which didn't afford privacy for those lounging by the pool/swimmers.

Nicely appointed room thought abit dated. Decent seaview of the Kuta beach front. Very attentive and friendly staff!

Stayed in February 2024

Nothing.

Everything was amazing about this hotel, the location, staff, cleanliness, food, atmosphere—everything was absolutely superb. I will definitely stay there again on my next visit.

Stayed in February 2024

The pool was nice but small relative to the hotel size. The furniture were too much used. high rate of the room. no place for kids playground.

good location next to a mall. sea view rooms. staff were great helpful. Many restaurants around the hotel

Stayed in February 2024

The design of the room is very basic & no creativity & innovation. The Air conditioning is not working properly & I have to frequently request maintenance during two days of arrival. Then they provide a small fan to improve cooling cause the room was very hot. The TV is not include Netflix or other entertainment Apps. The value of money is little bit high compared to facilities.

Staff is very helpful & friendly. The location and view are spectacular.

Stayed in February 2024

Nothing it’s all just a wonderful experience

I love everything about our stays at Sheraton Bali Kuta Resort. Special mention to Ari at the Lounge, the guys at the pool and Bene restaurant ❤️

Stayed in February 2024

No. Everything is beautiful

The staff are very friendly and always carried a wonderful smile. It is like a home .

Stayed in February 2024

Can not find any fault

Excellent location, staff is extremely polite and helpful. Everyone made us feel at home. We had the most comfortable stay during our Bali visit. Impeccable service.

Stayed in February 2024

Everything was amazing, probably just the TV not working was a little annoying :) but that’s okay

The staff was exceptional I’ve never experienced such 10/10 service. Made friends for life and will be returning 100%

Stayed in February 2024

Everything! The staff were exceptional. The breakfast was absolutely delicious 😋😋

Stayed in February 2024