Kota BNI, Jalan Jendral Sudirman Kav.1, 10220 Jakarta, Indonesia
#6 of 537 hotels in Jakarta
Guests' ChoiceBased on 353 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.5
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
عبدالله
Saudi ArabiaThe staff at the hotel were great and smiling
Stayed in June 2024
Reviewed: June 4, 2024
Anoop
IndiaVery clean room. Prompt service. Smiling staff ready to help. Love the fact that they set up a dining table in the room for me.
Stayed in May 2024
Reviewed: May 31, 2024
Mike
PhilippinesGreat staff and facilities. I particularly liked the Horizon floor
Stayed in May 2024
Reviewed: May 13, 2024
Abdullah
Saudi ArabiaAmazing
Stayed in May 2024
Reviewed: May 9, 2024
Ly
VietnamNo
Good
Stayed in May 2024
Reviewed: May 6, 2024
Ramprabu
IndiaNothing
Very friendly and helpful staff They allowed me late check out on request
Stayed in April 2024
Reviewed: May 2, 2024
Abdulrahman
Saudi ArabiaHave the breakfast, it's amazing and the garden view is so good.
The top notch service and the elegance of all internal design details, even though I thought the building will much newer than the reality, but from inside it was clearly refurnished. One of the best stays I have had. Thanks 🙏🏻
Stayed in May 2024
Reviewed: April 25, 2024
Peter
United KingdomNothing. There was nothing not to like.
Everything! The staff were so friendly and helpful, especially Septi and Heru at breakfast along with Nareen who provided such world-class pastries!The Horizon Club staff were also so helpful and friendly. Our stay could not have been bettered. The food was superb and we will really miss the luxury and attention that we received. One of the best hotels we have experienced.
Stayed in April 2024
Reviewed: April 23, 2024
Ng
MalaysiaROOM is so comfortable
Stayed in April 2024
Reviewed: April 13, 2024
Andini
IndonesiaThe check in process took a very long time
The pool feels like in bali
Stayed in April 2024
Reviewed: April 13, 2024
Widhoretno
IndonesiaNone
An awesome hotel for kids activity..
Stayed in April 2024
Reviewed: April 12, 2024
Richard
IndonesiaN/A
The staff are brilliant, really freindly well run hotel. Nothing to complain about. I left my phone behind and I had it back in an hour. Also the Chinese reaturant is one of the best I have ever eaten in.
Stayed in April 2024
Reviewed: April 1, 2024
Jennifer
AustraliaFabulous from start to finish, breakfast and particularly the Chinese restaurant for yum Cha was the best ever. Staff so attentive, a great vibe around the place. Had to try the Chi Spa and rebooked the following day as couldn’t fault the service and friendliness of the staff. Will definitely come back again.
Stayed in March 2024
Reviewed: March 27, 2024
Roel
NetherlandsLocaties is to far from places you could reach walking
The staff
Stayed in March 2024
Reviewed: March 26, 2024
Geoff
United KingdomErrrrrr.... nothing!
What a joy. I splashed out and stayed on the Club floor. Everything about my stay was a delight, from my arrival (a very comfortable check-in in the Club lounge), the room itself (large, very comfortable, high up so great views over the city), the terrific Club lounge afternoon canapes and evening cocktails (very relaxed, I stayed over a weekend and in the run-up to elections, so visitor numbers were lower than at other times), the staff (everywhere in the hotel, but special mention to Ms Fesya and her colleagues in the Club lounge team, just excellent, nothing too much trouble), hotel facilities (great pool and super entertainment in the ground floor lounge where - as the only person there! - I had a personal performance by the super singer/piano duo on Friday evening), terrific breakfast (I chose to eat in the hotel restaurant rather than the Club lounge; the choice was huge, and all superb). All in all, a perfect start to my holiday!
Stayed in February 2024
Reviewed: March 25, 2024
Gabriel
AustraliaThe hotel offers everything, so there isn't much to dislike. I cant comment on the pool because I didnt use it or see it.
Great breakfast selection. One of the best. Easy to choose a continental style or more traditional asian with lots of choice available. I was able to have 3 business meetings at the lounge on the 2nd floor. Very smooth.
Stayed in March 2024
Reviewed: March 10, 2024
Priskha
IndonesiaBreakfast at the day one, cukup ramai.
This is my first time to be here,, the hospitality was great especially to my son. We really sure to come back again.
Stayed in March 2024
Reviewed: March 5, 2024
Louis
LuxembourgAs hotel in town,so not much space for walking.. River across the street: stinky and full of dirt.. i think hotel should interfere and ask the responsables to stop throwing their dirt into the river
Friendly staff very good breakfast
Stayed in February 2024
Reviewed: March 4, 2024
Fayez
Saudi ArabiaNil
Best hotel in jakarta. I can not describe how they are good .
Stayed in March 2024
Reviewed: March 4, 2024
Nick---
SwitzerlandIt was new years eve and the property was at capacity which made the breakfast area overcrowded. The staff handled it excellently though.
The huge breakfast area is legendary in Jakarta. It offers anything that your heart craves. The pool area is very clean and is enormous – even with lots of guests there are quiet spots.
Stayed in January 2024
Reviewed: March 4, 2024
Selim
TurkeyMost of the things are wonderful but only after 23.00 There is hard to find any meal you need to call for room service.
I usually like to stay with this hotel chain and all the time it is satisfying, All services very good personal is very cheerful and helpful, Breakfast is delicious, facilities are good Chi spa all the time best. Lamb chops are excellent even with room service.
Stayed in March 2024
Reviewed: March 2, 2024
Chaleplis
GreeceEverytjing was perfect like always in shangri la
Stayed in March 2024
Reviewed: March 1, 2024
Dennis
NetherlandsNA
Hospitality
Stayed in March 2024
Reviewed: February 13, 2024
Sjefke007
NetherlandsNothing.
Modern hotel, clean room, spacious room, staff very friendly, breakfast very extensive. Nice pool area. Bar in the hotel is also very entertaining.
Stayed in February 2024
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