Jl. Bisma No. 3, 80571 Ubud, Indonesia
#189 of 395 hotels in Ubud
Guests' ChoiceBased on 471 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.4
Value for money
9.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Burford
United StatesNA
The front desk staff were superb. I lost my phone charger and the young woman did everything possible to help me and really cared. The staff could not have been nicer.
Stayed in May 2024
Reviewed: 30 May 2024
Cathy
GermanyBathroom a bit moldy
Great location
Stayed in May 2024
Reviewed: 30 May 2024
Kelly
United KingdomThe location was perfect, the room was lovely and spacious and the pool was great to take a quick dip to cool down
Stayed in May 2024
Reviewed: 22 May 2024
Liezl
PhilippinesThe aircon in the room was a bit weak in cooling the room. I also hope that hotel room slippers were provided.
I was able to check in early and the staff were very helpful. The location of the hotel is also nice because everything is walking distance from Ubud center.
Stayed in May 2024
Reviewed: 21 May 2024
Catherine
AustraliaGood location - pool area very nice and lovely gardens - friendly staff - hotel breakfast was offered in nearby restaurant and was very nice with lovely staff. Our aircon wasn’t working effectively and there was a musty smell in our room - reported to staff and was corrected efficiently
Stayed in May 2024
Reviewed: 20 May 2024
Anushka
AustraliaNo proper mirror in the room and no accessible power points near the bed
Stayed in April 2024
Reviewed: 12 May 2024
Rohit
IndiaEverything was great 10/10
Spacious clean rooms. Centrally located in Ubud. Great staff. Value for money.
Stayed in May 2024
Reviewed: 3 May 2024
Pejkova
SlovakiaOnly one thing was a little unpleasant, and it was a little bit smelly bathroom. But it is understandable, due to the humidity.
This stay was really exceptional! The pool was beautiful surrounded by beautiful plants. It was really pleasant to sit by the pool and chill a little bit. The breakfast was the best we had during our whole stay in Bali. Excellent coffee and very tasty breakfast, and lot to chose from. The location is also perfect. Almost is the center of Ubud, but you still have a quiet place to stay if you want a rest from crazy roads and noisy center. Also we really appreciate a discount for really tasty restaurant next to the hotel - Ikigai. Also recommend. If I go back to Ubud one day , I will chose this hotel again for sure!
Stayed in April 2024
Reviewed: 29 April 2024
Theresa
United StatesThe staff was very noisy in the morning.
Breakfast was Delicious!
Stayed in April 2024
Reviewed: 26 April 2024
Lani
AustraliaCentral location, comfortable clean property
Stayed in April 2024
Reviewed: 26 April 2024
Patsy
AustraliaNothing
Beautiful gardens great staff
Stayed in April 2024
Reviewed: 24 April 2024
Mervin
PhilippinesIt’s a little bit off the main road. Maybe 60 meters away from the jalan raya ubud.
The staff were genuinely helpful. They offer 3 venues for breakfast included in the rates. This location is right beside Why Not Raggar Bar which makes it more exciting at night time
Stayed in April 2024
Reviewed: 23 April 2024
Nitish
New ZealandWifi was a bit slow but overall no complaints
Everything was great, the service, cleanliness, location and hospitality. Rooms were very spacious and staff were always very helpful. Would recommend and will definitely stay here again
Stayed in April 2024
Reviewed: 15 April 2024
Gerardus
New ZealandAll was great
Great location, large light filled rooms, great exterior decking,good shower
Stayed in April 2024
Reviewed: 10 April 2024
Neil
United KingdomSome sun umbrellas by pool would be good.
Large very comfortable room. Nice pool. Fabulous location.
Stayed in April 2024
Reviewed: 5 April 2024
Nowen6981
AustraliaOur first room didn't have working air conditioning. They moved us to another room which worked perfectly but then they kept turning the air con off while servicing the room when we were out for breakfast or tours. It was annoying to come back to a hot room so we ended up hiding the remote.
Location was perfect Rooms were comfortable and service was friendly. We will stay here again.
Stayed in April 2024
Reviewed: 4 April 2024
Matea
RomaniaIncredibly good staff, very good breakfast, central location, spacious room, good trips you can arange from the hotel - very good value for the money paid. highly recommend this place !
Stayed in April 2024
Reviewed: 31 March 2024
Inger
SwedenNice location, friendly staff, nice pool, central placed, on a less traficated road..
Stayed in March 2024
Reviewed: 31 March 2024
Dianna
AustraliaThe breakfast wasn’t that great but had enough choices to choose something different every day.
Loved my stay here. Did not want to leave. Was absolute peace and tranquility with only the sounds of nature. The room is beautifully furnished, bed and pillows very comfortable. I also loved the bath. It had a head rest. The location was amazing. The street had everything you could want or need. I will definitely come back.
Stayed in March 2024
Reviewed: 23 March 2024
Mehmet
TurkeyThere can be bigger lobby or coffee inside it.
Location is perfect, very close to Ubud historical and travel points. Warm and helpfull personnels.
Stayed in March 2024
Reviewed: 16 March 2024
Lorelle
AustraliaRooms are very clean and comfortable Staff are amazing 👏 😍
Stayed in March 2024
Reviewed: 6 March 2024
Kim
AustraliaGorgeous garden, pool. Great value, friendly small hotel
Stayed in January 2024
Reviewed: 3 March 2024
Antonio
NetherlandsThere are some minor noises that sound at night every 2-3 seconds. It may disturb some guests
Very friendly staff, super educated and helpful
Stayed in March 2024
Reviewed: 28 February 2024
Marcel1066
NetherlandsSome moist control in the bathrooms. But, it is humid and hot in Bali, so good luck. Breakfast (optional in Cosmo restaurant) is Nice but not much in quantity.
Friendly staff and own transportation. Possiblity to book every tour you want in and around Ubud. Facilities are nice and clean. Quiet harbour in busy Ubud.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content