JL Embong Malang 85-89, Tegalsari, 60261 Surabaya, Indonesia
#5 of 163 hotels in Surabaya
Guests' ChoiceBased on 301 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.5
Value for money
8.8
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Syadza
Indonesia-
All
Stayed in May 2024
Reviewed: April 29, 2024
Luisa
SingaporeNice hotel with great JW Marriott standards, classy interior but well maintained and even upgraded with USB charging stations etc Breakfast selection was amazing, staff super friendly Nice Pool!
Stayed in April 2024
Reviewed: April 2, 2024
Luthfi
IndonesiaNothing
Room was quite spacious and clean. I could attend sholat Jum'at at the mosque within the hotel and I like the location very much, walking distance to the famous shopping malls and there are many of traditional foods in front of the hotel, awesome.
Stayed in March 2024
Reviewed: March 21, 2024
Fatimah
United KingdomThe smoking area
Very clean
Stayed in February 2024
Reviewed: March 1, 2024
Lily
Indonesian/a
The staff are very attentive. The breakfast options are varied. The hotel is old but it is well maintained.
Stayed in February 2024
Reviewed: February 25, 2024
Luthfi
IndonesiaNone
Well maintained and good location
Stayed in February 2024
Reviewed: February 21, 2024
Fazeela
SingaporeProperty looks dated without modern finishing.
The breakfast was the highlight of the stay. The service staff were cheerful and went out of their way to ensure we had a pleasant stay.
Stayed in February 2024
Reviewed: February 16, 2024
Muji
IndonesiaThe hot water not work well
Hard bread The reason I’m stay at marriot, The bread super Good 💜💜
Stayed in January 2024
Reviewed: February 14, 2024
Katie
MalaysiaThe room was comfy and well appointed. The executive lounge was excellent and the staff couldn't have been more helpful. They were amazing! My friend was unwull on the trip and they did everything they could to help! The location was great and there was a shuttle bus to the local mall. All the food was excellent and the pool area and gym were great.
Stayed in February 2024
Reviewed: February 5, 2024
Raja
AustraliaYour exceptional act of kindness shall never be forgotten Mr. Antonius. Regards, Raja Sinivasan Australia
Stayed in January 2024
Reviewed: February 4, 2024
Anindya
IndonesiaBed, carpet in the room.
Location, facilities, BREAKFASTS
Stayed in January 2024
Reviewed: January 19, 2024
Tripeatz
Indonesiaactually nothing. maybe only a bit of information to the next guest, since this is consider 1 of the grande hotel at surabaya so it will be used very often with top VIP government therefore you will see a lot of guards (maybe somebody will feel not comfy on this)
its a high end hotel but with an old interior, i guess maybe it was build like 10 years ago. the room environment is a bit too old, however everything is work perfectly, bed was huge, pillow also so comfy. the TV is not smart TV yet only normal cable channel the Pool is actually kinda too small for this kind of hotel brand. Gym was great Breakfast was great (the restaurant also so comfy)
Stayed in December 2023
Reviewed: January 4, 2024
Jude
Sri LankaOverall i enjoyed my stay in this hotel. but the hotel lift has to be calibrate. I dint like x mas dinner buffet. You have to upgrade your buffet next time. specially X' Mas and other festivals.
The room is so nice, but i felt that when i enter the room, the bad fungus smell was there. After few minutes i will automatically adjust that environment. I think this smell due to the carpet.
Stayed in December 2023
Reviewed: January 4, 2024
Emanuel
East TimorDuring the peak hour breakfast should limit people time with that the next person can utilise.
The breakfast space in the middle has occupied more space, should be considered be taken out, leave more space after the entrance..
Stayed in December 2023
Reviewed: January 3, 2024
Katztravels
AustraliaThe rooms and living room were spacious. I loved the comfortable lobby lounge and exec lounge, it was unfortunate that breakfast was always pretty full, but we were quite happy with the food in the exec lounge.
Stayed in December 2023
Reviewed: December 27, 2023
Hamidah
SingaporeNone
Everything
Stayed in December 2023
Reviewed: December 24, 2023
Ibrahim
Saudi ArabiaMy stay is short
Everything is so good
Stayed in December 2023
Reviewed: December 9, 2023
Keith
AustraliaUnfortunately they allow smoker at the Lobby pub so we decided not to sit and enjoy the music and drinks there. We can smell the strong cigarettes from the reception area.
The Colonial decor, very spacious room , delicious breakfast and exceptional staff. Beyond expectation. Fantastic Location . Only 500 metres from TP 6. . They offer free shuttle to Tunjungan Plaza daily. Enjoyed our 3 night stay. Highly recommended!!
Stayed in November 2023
Reviewed: November 25, 2023
Beisembinova
KazakhstanThe best hotel in Surabaya
Stayed in November 2023
Reviewed: November 23, 2023
Maryna
PolandPersonal, location, room :) breakfast
Stayed in November 2023
Reviewed: November 14, 2023
Akmal
IndonesiaNothing
Location & Gym or Sport Facilities
Stayed in October 2023
Reviewed: November 12, 2023
Alexander
AustraliaNothing
2 brm Executive Apartment, Huge overall, 2 identical bathrooms. Althouth expensive, highly recommended if you want to be spoilt for a few days,Outstanding hotel.
Stayed in November 2023
Reviewed: October 28, 2023
Dato
MalaysiaNone
Room so spacious
Stayed in October 2023
Reviewed: October 24, 2023
Jonathan
United KingdomNothing
Amazing staff, so friendly, happy and helpful.
Stayed in October 2023
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