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Reviews of Cretan Berry Kondylaki

Kondilaki 21, Chania, 73131, Greece

#17 of 130 hotels in Chania

Guests' Choice

Review Score

Based on 147 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.4

  • Free Wifi

    9.7

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Showing 1 - 25

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Location was amazing! Rooms, balcony, location and the staff were fantastic! The port town was so lovely. The staff were so nice and helpful! Nicole and Georgia greeted us, helped us with a rental car, tours and even sent over some tea and crackers when I got motion sickness after a day tour. Definitely recommend and we will be back!

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    One of my best visits ever!
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 3 nights

    My stay was too short :-) For work and pleasure I travel a lot. I know what I am talking about when giving my feedback on accommodation. I also read the reviews. When you see these for this establishment the positive comments are right and high evaluation rates are well deserved. It is true that there is no elevator, no reception desk or restaurant and some say in the comments that this is not a hotel, but all this is exceeded by the points I mentionned above, the kindness, attention and reactiveness of the staff and in particular of Georgia. The e-mail instructions and whatsapp messages were clear and perfect for me as an autonomous rather independent traveller, but if you need further assistance with your arrival, your room, visit to the city or nearby attractions or trips you only have to ask. On top of this, the establishment have arrangements with cafés, restaurants and shops litteraly on the frondoor where you can have your breakfast, local food or but local souvenirs. It is a lively, local community of small familiar businesses where everybody know each other, you can feel it and it is exceptional!

    The location, the size, comfort, modernity and big size of the room, the flat screen tv, the bathroom and the fully equipped kitchen corner. The cleanliness was impeccable and attention to detail in the decoration and furniture (neutral colors, modern, not overwhelming), in the bedding and toiletries. I requested the room to be made everyday and upon my return from the day I found the room in pristine state, bed made and fresh (air conditioning, air freshener, candy, new bottles of water and tea and nespresso capsules refurbished), even the toilet paper was delicately folded. Bravo for the maintenance staff! My room had a big balcony with views to an interior patio and was very calm. Lots of light but also with convenient blackout curtains. All this with affordable prices in the venitian port (5 min. walk to waterfron) with shops, restaurants next door. On my checking out they allowed me to leave my luggage so that I could still spend some extra hours visiting. I really feel lucky to have found this address and do not hesitate to recommend it. I will certainly come back!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Great location, spotless room, and helpful staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The location of this stay is wonderful. It is right in the heart of the city and a close walk to everything. It was a bit loud on Friday and Saturday night, since the windows faced the Main Street, but that was to be expected considering the central location.

    Great location, attentive staff, assisted us with booking transit and answered all of our questions quickly. Room was clean and had everything we needed.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Lovely stay!
    • Leisure trip
    • Solo traveler
    • Deluxe Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The street can be noisy, especially on the weekend. I'm not a light sleeper myself, but if you are, I recommend earplugs.

    Really nice accommodation in the best possible location in Hania! The room was lovely and it also included a balcony with a view of the sea. I enjoyed a lot!

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Excellent suite, in the centre of the old city.
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Location, directions were great, it was spotless and communication was excellent

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Could be noisy from the bars downstairs.

    Location was excellent close to harbour and restaurants in the old town of Chania very charming. Georgia was very helpful with any queries I had. The room had everything I needed even an iron and small ironing board.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Street noise at night. Lack of any outdoor space.

    Great location and very comfortable room with good facilities.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is wonderful, apartment has everything you need, great host.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing location, the apartment was very clean, and the ladies were very polite! If we visit Chania again, we will definitely stay here!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Unmatched hospitality, a truly memorable and comfortable stay!
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Upon our early arrival, we encountered a minor issue with the keypad. However, a member of the staff immediately resolved it with such warmth and efficiency, truly making us feel like valued guests. While our stay was thoroughly enjoyable, we did notice a couple of minor differences from our expectations. Despite expecting a balcony overlooking the street, our room faced the opposite direction. Although initially surprising, the nighttime view from our room was quite charming. Additionally, navigating the stairs to the top floor proved to be a bit of a workout. However, these minor discrepancies did very little to diminish the warmth of the hospitality and the overall positive experience we had during our stay!

    We'll definitely return if we visit Chania again! I cannot praise this hotel enough. The level of cleanliness was impeccable, and the owner's hospitality truly exceeded our expectations. Upon entering the room we were greeted by a delightful fragrance (although admittedly it would prove quite strong at times). Every detail, from a smart TV to the complimentary amenities like water and coffee, was carefully thought out. The beautifully decorated interior and ample natural light made the room incredibly inviting. It is also worth noting that Georgia, the property manager, also checked in on us and was always just a phone call away from addressing any of our needs in a very warm and respectful manner. Overall, I have never felt more welcome in any hotel. I highly recommend this establishment to anyone seeking a memorable and comfortable stay!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    A wonderful room in a great location.
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    A beautiful room in a great location a very short walk from the very pretty harbor area. We had a lovely balcony and we weren’t disturbed by any noise at night. The bed was very comfortable! A great place to stay.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Wonderful location and excellent facility
    • Leisure trip
    • Group
    • Deluxe Suite with Sea View
    • Stayed 2 nights

    Can be a bit noisy (if someone above you is having a party :)) but after some gentle persuasion that went away.

    Location is brilliant, right beside the port and very easy to navigate to. Rooms are beautiful, bright, modern and spotless. Any contact with the team managing the property was excellent and answers were provided very quickly. Could leave our luggage in a luggage room whilst taking a late flight out.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing@

    Brilliant place to stay, good links to the town and the hosts were wonderful

    Stayed in April 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, clean, comfortable., enough kitchen equipment to cook

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    perfect!!
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean,,and sea sight is beautiful

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Stay in higher up rooms away from street level noise
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Stairs, proximity to loud bars with music. Shower doesn’t drain well. This property comes up as hotel-it is not-it’s a 6 apt building with basically one room with kitchen area and bath. Listing ( to me) is confusing. 🫤

    Great location ( save for the noise from the bar nearby), nice and attentive stay-thank you Georgia for the upgrade!And very clean! Very efficient for a one room apartment-it’s not a hotel! I enjoyed sitting out on the very small balcony with a place to hang your clothes.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    10
    Truly a perfect place to stay, alone or with a partner/friend. Helpful and warm staff, lovely rooms.
    • Leisure trip
    • Solo traveler
    • Deluxe Suite with Sea View
    • Stayed 3 nights

    Nothing !

    I adored my stay at Cretan Berry. Georgia and her staff are very professional and welcoming ; full of helpful recommendations, flexible for arrival and departure times, and easy to communicate with. I arrived knowing little to nothing about the island and was able to explore lots thanks to Georgia’s advice :) The room is clean, pretty, and the views from the balconies are just lovely — especially at sunset. Highly recommend !

    Stayed in February 2024

  • Reviewed: January 2, 2024

    10
    Super happy with my stay!!!
    • Leisure trip
    • Solo traveler
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly really loved everything. The only thing that I would comment on is the fact that you don’t meet anyone. I know they are always there to help but you don’t have a real physical point of contact. That isn’t just for Cretan Berry though. Becoming more common in our new age. But regardless they were helpful and kind!!

    Its location was perfect. Super clean. Perfect size. Most comfortable bed!! Great shower! Although we never met the host was always there to help and really sweet. Loved it!! Ευχαριστώ!!!

    Stayed in December 2023

  • Reviewed: November 15, 2023

    10
    Great location, great management, room was clean and nice
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    The location was superb, right in the middle of old town. The manager was great - our plane landed early in the morning and she was able to accomodate an early check in with an upgraded room for us. Having a washing machine available was also really handy.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    9.0
    Great for a short break in Chania
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    No allocated parking space and street parking in Chania is challenging Also fairly noisy : could hear people in nearby rooms

    Spacious room, central location great for access to the old town Very clean Reception not on site but easily reachable and responsive via WhatsApp

    Stayed in October 2023

  • Reviewed: October 21, 2023

    10
    Amazing Place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    We had a great stay and the bed was really comfy. as we arrived late we really appreciated the easy entrance and the location of the place as its next to the old port area with bars and reastaurants.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Great property right in the centre of the old town
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The balcony had no view but this is a minor point. Still nice to sit outside

    Fantastic property in the old centre of town. Wet comfortable, good bathroom, etc

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    Wonderful break
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 7 nights

    We liked everything.

    Great location, lovely room, and really helpful staff. We really enjoyed our stay.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Great apartment in the heart of the old town
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location in the center of the old town Real king sized bed, big room and bathroom

    Stayed in October 2023

Showing 1 - 25

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