Kondilaki 21, Chania Town, 73131, Greece
#18 of 132 hotels in Chania Town
Guests' ChoiceBased on 153 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.6
Value for money
9.4
Free WiFi
9.7
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End of dialog contentReviewed: 31 May 2024
Gerald
United StatesParking can be a challenge. Need to pull luggage to hotel because no cars allowed. Not a big deal though because it is sooo worth it
Located in old port on a pedestrian mall walkway with shops and restaurants. We had 3 rd floor with balcony with side view of ocean. Clean and modern. Georgia gave us great recommendations for day trips and restaurants which we took her up on for most and were excellent.
Stayed in May 2024
Reviewed: 28 May 2024
Stella
CyprusIn the center of chania town. Hostess very kind and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Dakota
AustraliaIt was very clean, value for money, easy communication with staff, in a good area!
Stayed in May 2024
Reviewed: 22 May 2024
Fiero
United StatesNothing
Location was amazing! Rooms, balcony, location and the staff were fantastic! The port town was so lovely. The staff were so nice and helpful! Nicole and Georgia greeted us, helped us with a rental car, tours and even sent over some tea and crackers when I got motion sickness after a day tour. Definitely recommend and we will be back!
Stayed in May 2024
Reviewed: 18 May 2024
Quintca
SpainMy stay was too short :-) For work and pleasure I travel a lot. I know what I am talking about when giving my feedback on accommodation. I also read the reviews. When you see these for this establishment the positive comments are right and high evaluation rates are well deserved. It is true that there is no elevator, no reception desk or restaurant and some say in the comments that this is not a hotel, but all this is exceeded by the points I mentionned above, the kindness, attention and reactiveness of the staff and in particular of Georgia. The e-mail instructions and whatsapp messages were clear and perfect for me as an autonomous rather independent traveller, but if you need further assistance with your arrival, your room, visit to the city or nearby attractions or trips you only have to ask. On top of this, the establishment have arrangements with cafés, restaurants and shops litteraly on the frondoor where you can have your breakfast, local food or but local souvenirs. It is a lively, local community of small familiar businesses where everybody know each other, you can feel it and it is exceptional!
The location, the size, comfort, modernity and big size of the room, the flat screen tv, the bathroom and the fully equipped kitchen corner. The cleanliness was impeccable and attention to detail in the decoration and furniture (neutral colors, modern, not overwhelming), in the bedding and toiletries. I requested the room to be made everyday and upon my return from the day I found the room in pristine state, bed made and fresh (air conditioning, air freshener, candy, new bottles of water and tea and nespresso capsules refurbished), even the toilet paper was delicately folded. Bravo for the maintenance staff! My room had a big balcony with views to an interior patio and was very calm. Lots of light but also with convenient blackout curtains. All this with affordable prices in the venitian port (5 min. walk to waterfron) with shops, restaurants next door. On my checking out they allowed me to leave my luggage so that I could still spend some extra hours visiting. I really feel lucky to have found this address and do not hesitate to recommend it. I will certainly come back!
Stayed in May 2024
Reviewed: 14 May 2024
Sierra
United StatesThe location of this stay is wonderful. It is right in the heart of the city and a close walk to everything. It was a bit loud on Friday and Saturday night, since the windows faced the Main Street, but that was to be expected considering the central location.
Great location, attentive staff, assisted us with booking transit and answered all of our questions quickly. Room was clean and had everything we needed.
Stayed in May 2024
Reviewed: 11 May 2024
Karen
United KingdomNothing
Location, directions were great, it was spotless and communication was excellent
Stayed in May 2024
Reviewed: 9 May 2024
Bev
United KingdomCould be noisy from the bars downstairs.
Location was excellent close to harbour and restaurants in the old town of Chania very charming. Georgia was very helpful with any queries I had. The room had everything I needed even an iron and small ironing board.
Stayed in May 2024
Reviewed: 1 May 2024
John
United KingdomStreet noise at night. Lack of any outdoor space.
Great location and very comfortable room with good facilities.
Stayed in April 2024
Reviewed: 1 May 2024
Alja
SloveniaLocation is wonderful, apartment has everything you need, great host.
Stayed in April 2024
Reviewed: 27 April 2024
Anna
CyprusAmazing location, the apartment was very clean, and the ladies were very polite! If we visit Chania again, we will definitely stay here!
Stayed in April 2024
Reviewed: 19 April 2024
Matthaios
CyprusUpon our early arrival, we encountered a minor issue with the keypad. However, a member of the staff immediately resolved it with such warmth and efficiency, truly making us feel like valued guests. While our stay was thoroughly enjoyable, we did notice a couple of minor differences from our expectations. Despite expecting a balcony overlooking the street, our room faced the opposite direction. Although initially surprising, the nighttime view from our room was quite charming. Additionally, navigating the stairs to the top floor proved to be a bit of a workout. However, these minor discrepancies did very little to diminish the warmth of the hospitality and the overall positive experience we had during our stay!
We'll definitely return if we visit Chania again! I cannot praise this hotel enough. The level of cleanliness was impeccable, and the owner's hospitality truly exceeded our expectations. Upon entering the room we were greeted by a delightful fragrance (although admittedly it would prove quite strong at times). Every detail, from a smart TV to the complimentary amenities like water and coffee, was carefully thought out. The beautifully decorated interior and ample natural light made the room incredibly inviting. It is also worth noting that Georgia, the property manager, also checked in on us and was always just a phone call away from addressing any of our needs in a very warm and respectful manner. Overall, I have never felt more welcome in any hotel. I highly recommend this establishment to anyone seeking a memorable and comfortable stay!
Stayed in April 2024
Reviewed: 16 April 2024
Susan
United KingdomNothing
A beautiful room in a great location a very short walk from the very pretty harbor area. We had a lovely balcony and we weren’t disturbed by any noise at night. The bed was very comfortable! A great place to stay.
Stayed in April 2024
Reviewed: 15 April 2024
Adrienne
IrelandCan be a bit noisy (if someone above you is having a party :)) but after some gentle persuasion that went away.
Location is brilliant, right beside the port and very easy to navigate to. Rooms are beautiful, bright, modern and spotless. Any contact with the team managing the property was excellent and answers were provided very quickly. Could leave our luggage in a luggage room whilst taking a late flight out.
Stayed in April 2024
Reviewed: 11 April 2024
Geraldine
United KingdomNothing@
Brilliant place to stay, good links to the town and the hosts were wonderful
Stayed in April 2024
Reviewed: 20 March 2024
Marla60
FranceGreat location, clean, comfortable., enough kitchen equipment to cook
Stayed in March 2024
Reviewed: 15 March 2024
Zhou
United Kingdomvery clean,,and sea sight is beautiful
Stayed in March 2024
Reviewed: 6 March 2024
Joann
United StatesStairs, proximity to loud bars with music. Shower doesn’t drain well. This property comes up as hotel-it is not-it’s a 6 apt building with basically one room with kitchen area and bath. Listing ( to me) is confusing. 🫤
Great location ( save for the noise from the bar nearby), nice and attentive stay-thank you Georgia for the upgrade!And very clean! Very efficient for a one room apartment-it’s not a hotel! I enjoyed sitting out on the very small balcony with a place to hang your clothes.
Stayed in March 2024
Reviewed: 14 February 2024
Madeleine
FranceNothing !
I adored my stay at Cretan Berry. Georgia and her staff are very professional and welcoming ; full of helpful recommendations, flexible for arrival and departure times, and easy to communicate with. I arrived knowing little to nothing about the island and was able to explore lots thanks to Georgia’s advice :) The room is clean, pretty, and the views from the balconies are just lovely — especially at sunset. Highly recommend !
Stayed in February 2024
Reviewed: 2 January 2024
Katerina
CanadaHonestly really loved everything. The only thing that I would comment on is the fact that you don’t meet anyone. I know they are always there to help but you don’t have a real physical point of contact. That isn’t just for Cretan Berry though. Becoming more common in our new age. But regardless they were helpful and kind!!
Its location was perfect. Super clean. Perfect size. Most comfortable bed!! Great shower! Although we never met the host was always there to help and really sweet. Loved it!! Ευχαριστώ!!!
Stayed in December 2023
Reviewed: 15 November 2023
Ruby
CanadaThe location was superb, right in the middle of old town. The manager was great - our plane landed early in the morning and she was able to accomodate an early check in with an upgraded room for us. Having a washing machine available was also really handy.
Stayed in November 2023
Reviewed: 25 October 2023
Sabrine
United KingdomNo allocated parking space and street parking in Chania is challenging Also fairly noisy : could hear people in nearby rooms
Spacious room, central location great for access to the old town Very clean Reception not on site but easily reachable and responsive via WhatsApp
Stayed in October 2023
Reviewed: 21 October 2023
Tobias
GermanyWe had a great stay and the bed was really comfy. as we arrived late we really appreciated the easy entrance and the location of the place as its next to the old port area with bars and reastaurants.
Stayed in October 2023
Reviewed: 10 October 2023
Andy
United KingdomThe balcony had no view but this is a minor point. Still nice to sit outside
Fantastic property in the old centre of town. Wet comfortable, good bathroom, etc
Stayed in October 2023
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