3o klm Kastorias - Vitsiou , Kastoria, 52100, Greece
#4 of 19 hotels in Kastoria
Guests' ChoiceBased on 119 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.0
Facilities
9.5
Staff
9.8
Value for money
9.4
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Constantinos
GreeceThere is really nothing significant to note in that respect, please keep up the good work!
The hotel is offering a very high quality experience in terms of (a) its facilities in-room and in common areas (well thought to the last detail), (b) its location very close to the city of Kastoria but also close to the nature (listening to the the birds chirping around the lake is a valuable experience especially for city folks such us) and last but not least (c) its people who all contributed to our pleasant stay with their friendliness and eagerness to make us feel very comfortable and satisfied from the experience in this excellent hotel.
Stayed in May 2024
Reviewed: 6 November 2023
Elena_bxl
BelgiumSuper clean, very friendly and helpful staff, great selection of food for breakfast, quiet and spacious rooms, clean spa (and a big thanks to Ms. Mary for the massage treatment). Easy to find, good wifi, plenty of hot water. Amazing :))
Stayed in November 2023
Reviewed: 1 October 2023
Matthildi
GreeceNothing.
Great location, beautiful hotel. We had a great experience staying 4 days. The staff was at their best. Breakfast was delicious and plenty. Thank you Marianne and Dimitris. Also the massage therapist was excellent.
Stayed in September 2023
Reviewed: 26 September 2023
Leonidas
BelgiumThe hotel is located in the outskirts of Kastoria and a car is generally necessary to reach the city (especially in the night).
The hotel is modern and tasteful, located in a quiet area a bit outside the city of Kastoria. The facilities are excellent and the rooms are very comfy, clean, and spacious. The swimming pool is a great plus for the summer months. Breakfast is excellent, with several local puff pastries and a selection of delicious sweet and savory options. The staff is super helpful, friendly and professional. This is certainly my go-to hotel for a stay in Kastoria!
Stayed in September 2023
Reviewed: 18 September 2023
Petros
AustraliaPool very cold
Service and food
Stayed in September 2023
Reviewed: 6 September 2023
Milan
Czech RepublicNotning
- very friendly stuff - very quiet location - excellent and clean room - comfortable beds - very good breakfast - easy access and parking - everything was perfect
Stayed in August 2023
Reviewed: 29 August 2023
Maria
GreeceWhen we arrived at the hotel it was 18:30 and they told us that the pool closes in a hour, but the guy at the pool told us we only have half an hour. The girl at the reception told me that the jacuzzi was not working, so check if the spa works before you are going. Then I told her its a pity that is not working because we wanted to go to the jacuzzi with the baby and she said that we cannot use it with the baby, when I told her we already did the day before she said we could do something like the jacuzzi was working, so I didn't understand if it worked or not. Maybe was a misunderstanding.
The hotel was clean and comfortable, very nice breakfast, nice beds and pillows. The guy at the breakfast was very nice and also the lady the next morning.
Stayed in August 2023
Reviewed: 13 August 2023
Adela
NetherlandsThe photos are made to make the place look grandiose, it is not. It is a small suburban hotel.
Calma was quiet and clean, comfortable stay. The staff was pleasant and helpful.
Stayed in August 2023
Reviewed: 12 August 2023
Marco
NetherlandsSuper location and atmosphere , beautifully big rooms and great breakfast
Stayed in August 2023
Reviewed: 27 July 2023
Bajec
SloveniaSwimming pool opens at 11:00 (too late). Coffee that if offered by default with breakfast was too bland for my taste.
Very very neat, clean and stylish. Spacious rooms. Exquisite feel and quality of materials. Highly professional and attentive CEO. Extremely comfortable bed. Abundant and tasty breakfast.
Stayed in July 2023
Reviewed: 26 July 2023
Zoran
MontenegroEverything was perfect. this is the cleanest hotel we stay at. I would especially like to praise the reception staff
Stayed in July 2023
Reviewed: 21 July 2023
Kouzinas
AustraliaWiFi around pool wasn't working
Nice spacious suite room. Pool was lovely given very hot. All staff were very friendly .
Stayed in July 2023
Reviewed: 16 July 2023
Jose
Portugalthe swimming pool toilet was extremely dirty, not at all according to the standards of any -star hotels. This needs a real improvement and attention
Stayed in July 2023
Reviewed: 9 July 2023
Ζησησ
GreecePerfect location, very clean and comfortable
Stayed in July 2023
Reviewed: 27 May 2023
William
United StatesThe man at the reception desk when we arrived was extremely friendly and helpful. The breakfast was very good and the atmosphere in the breakfast room was calm and peaceful.
Stayed in May 2023
Reviewed: 15 May 2023
Bobz
SerbiaStaff extra polite and friendly
Stayed in May 2023
Reviewed: 28 February 2023
Charalampos
GreeceGreat breakfast and very friendly staff!
Stayed in February 2023
Reviewed: 21 December 2022
Adam
LuxembourgVery well maintained with all facilities available in excellent condition.
Stayed in December 2022
Reviewed: 4 November 2022
Andreas
GreeceThe helpfulness of the staff was amazing on all requests! Great room size and super clean. Good breakfast and helpful location in relation with the city of Kastoria.
Stayed in October 2022
Reviewed: 2 October 2022
Yvette
United KingdomNothing
Large clean bed and room with a great view from the balcony Staff were all wonderful great breakfast
Stayed in September 2022
Reviewed: 25 September 2022
Dov
IsraelIt was cold and the heating systems start to worm only in October.
Nice and very clean Larg room Excellent breakfast
Stayed in September 2022
Reviewed: 24 September 2022
Kristine
United StatesGood service! Great pool.
great spot in Kastoria!
Stayed in July 2022
Reviewed: 22 September 2022
Kfsan
GreeceWater may pool on the bathroom floor after taking a shower, it may cause some inconvenience
Very quiet location, spacious rooms, comfortable beds, very good breakfast, easy access and parking. The staff was very helpful. Highly recommended if you want high quality accommodation in a very relaxing environment.
Stayed in September 2022
Reviewed: 15 September 2022
Alex
United Kingdombrilliant staff. everything just perfect.
very calm. superb.
Stayed in September 2022
Santa Cruz, Portugal
Hartsville, USA
Terracina, Italy
Galle, Sri Lanka
Miniac-Morvan, France
Lauterbrunnen, Switzerland
Palma de Mallorca, Spain
Dunmoyle, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content