15-16 The Hard, Portsmouth, PO1 3DT, United Kingdom
#6 of 26 hotels in Portsmouth
Guests' ChoiceBased on 1653 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.3
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 26 May 2024
Andy
United KingdomThe place is great building history and seeing round they front seafront long the sidewalks area to like skyline and you name it they lots to enjoy round with the royal nary history not been missing out
The hotel was great value and comfortable plus foods was wonderful to enjoy eating the morning breakfast time several was great help to us all
Stayed in May 2024
Reviewed: 25 May 2024
Judith
AustraliaNothing
Clean, comfy bed, location
Stayed in May 2024
Reviewed: 22 May 2024
Jarle
NorwayGood Clean.Service good.Food food.
Stayed in May 2024
Reviewed: 21 May 2024
Steven
United KingdomClean with friendly staff
Close to old Portsmouth and gun wharf
Stayed in May 2024
Reviewed: 21 May 2024
Linda
United KingdomThe breakfast was a disappointment. The first day the scrambled eggs were dry, as they didn't use enough milk, or maybe they were overcooked. Worst of all, the fried bread had clearly been deep fried and it was just like biting into a sponge that was sodden with oil. I didn't like the bacon, so they offered me more (go figure) - I said I couldn't eat what I did have and why on earth would I want more! The tomatoes were tinned. And it all came with a choice of instant coffee or tea. Of course, I had the tea, but it meant my holiday got off to a really bad start, as fresh coffee and a good breakfast are the most important things before a long day of sightseeing. This is not a cheap place to stay and I think I had every right to expect a decent breakfast for my money. I certainly won't stay there again when I return to see more of the dockyard.
Perfect location - I think it's the nearest hotel to the Dockyard. It's also near one of the train stations. Plenty of restaurants nearby, but we ate in The Greene King pub which was practically next door. It was very clean too.
Stayed in May 2024
Reviewed: 19 May 2024
Fiona
United KingdomNothing.
Perfect. Great staff. Gorgeous simple, classy, brilliantly cooked breakfast.
Stayed in April 2024
Reviewed: 17 May 2024
Roger
United KingdomA larger room
Breakfast very good, freshly cooked. Waitress was very cheery and friendly. Our room rather on the small side but was clean and tidy.
Stayed in May 2024
Reviewed: 17 May 2024
David
CanadaThe only negative issue was the shower, it requires a non slip mat in it
The staff and morning meals were terrific. Room was spacious and clean but I would have booked a room facing the water to enjoy the view
Stayed in May 2024
Reviewed: 17 May 2024
Michael
United KingdomThe only thing was the window units had condensation internally, so I couldn't see out clearly.
Excellent location. Off road parking. Top draw , full English Breakfast, proper bacon , perfectly poached egg. The lift .
Stayed in May 2024
Reviewed: 14 May 2024
Christine
United KingdomThe bed was a little uncomfortable unfortunately.
It was ok. Very clean. Excellent location and good parking. Breakfast good.
Stayed in May 2024
Reviewed: 13 May 2024
Pavlou
United KingdomNo complaints at all
All the staff were friendly and extremely helpful. The room was wonderful and very clean. Loved the English breakfast. Thank you all for making our weekend stay such a pleasant experience Best wishes Tef
Stayed in May 2024
Reviewed: 12 May 2024
Tracey
United KingdomGreat location for the historical Dock yards. Lots to see and do in the area. Room was functional but breakfast a bit underwhelming
Stayed in April 2024
Reviewed: 10 May 2024
Peter
United KingdomNone
Location ,Staff polite and friendly !Good breakfast /staff pleasant !
Stayed in May 2024
Reviewed: 5 May 2024
Vaughan
United KingdomThat cooked breakfast could have been much less greasy
The breakfast for fruit and cereal was acceptable Even the cooked vegetarian breakfast was full of fat
Stayed in May 2024
Reviewed: 5 May 2024
Simon
United KingdomThe exterior could do with a freshen up but that’s is just being picky.
Great location near the Naval Museum and outlet shopping centre. We used it as a stop over for the Goodwood Members Meeting. Friendly staff and a lovely breakfast. The room we were in was huge and had a great view of the harbour. I was very pleased with the secure car park.
Stayed in April 2024
Reviewed: 4 May 2024
Shirley
United KingdomNothing
Excellent location Staff couldn't do enough for you Lovely breakfasts
Stayed in April 2024
Reviewed: 2 May 2024
Sue
United KingdomThe location The staff were friendly Hotel was clean and quiet
Stayed in April 2024
Reviewed: 1 May 2024
Jules
United KingdomStairs to get in the front door. Narrow and heavy doors to get in. No help from the first member of staff we encountered. The second guy did try to help but we had it sorted by then. The first receptionist told us there wasn’t disabled access except via a fire door he couldn’t open. This wasn’t explained on Booking.com. Luckily I was having a good day and was able to negotiate the stairs but it caused severe pain and affected my trip a lot. It is the only thing that would put me off returning.
The location is spot on! We were upgraded to a harbour view room which was beautiful. Breakfast was wonderful. Bed comfy. Bathroom spacious and clean. Shower excellent.
Stayed in April 2024
Reviewed: 30 April 2024
Prue
AustraliaVery little not to like….i really can’t fault the premises, the management….impressed
Fantastic location, room was immaculately clean and had a shower…yay!
Stayed in April 2024
Reviewed: 29 April 2024
Tracy
United KingdomExcellent customer service and breakfast. Comfortable room very clean shower room
Stayed in April 2024
Reviewed: 29 April 2024
Gary
United KingdomIdeally placed for the Gunwharf Quays
Stayed in April 2024
Reviewed: 28 April 2024
Nyasha
United KingdomNo shower gel shelf in the shower.
Lovely staff,spacious accommodation
Stayed in April 2024
Reviewed: 28 April 2024
Alan
United KingdomNothing
Everything was great good start to our vacation
Stayed in April 2024
Reviewed: 26 April 2024
Pitts
United KingdomThe breakfast was excellent and the service was excellent.
Stayed in April 2024
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