144 Richmond Road, Hampton Wick, Kingston upon Thames, KT2 5HA, United Kingdom
#3 of 9 hotels in Kingston upon Thames
Guests' ChoiceBased on 750 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.5
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 31 May 2024
Gemma
United KingdomNothing.
Lovely decor, complimentary quality coffee, tea and drinks. Clean room, very comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Kathleen
United StatesWe had a room with a handicapped shower and I wish they had enclosed it either a curtain bc water got all over the bathroom.
The property was great. The staff was welcoming.
Stayed in May 2024
Reviewed: 28 May 2024
Carolyn
United KingdomNothing
Amazing breakfast, comfy bed and very friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
Mark
United KingdomBooked well in advance and paid more than if I booked it the night before. Slightly disappointed with that but still a nice stay .
Very nicely presented
Stayed in May 2024
Reviewed: 26 May 2024
David
United KingdomNothing, everything was great
Very comfy bed - asked for the extra large, & got 1! Made a change to have a tv big enough to watch/see from the bed. Well presented breakfast, good chose of cereal etc. Excellent Sunday Roast Staff very friendly & helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Tim
United StatesNothing
Fantastic
Stayed in May 2024
Reviewed: 7 May 2024
Pauline
United KingdomFantastic high quality food
Stayed in May 2024
Reviewed: 7 May 2024
Susan
United KingdomIt’s a bit tired looking, rooms could do with a bit of TLC
Great vibrant pub, great staff amazing breakfast
Stayed in May 2024
Reviewed: 4 May 2024
Kristy
United KingdomThe staff are the best! Very thoughtful and professional.
Stayed in April 2024
Reviewed: 17 April 2024
Joanna
United KingdomNothing obvious
It was very well done for budget accomodation. We enjoyed dinner in the pub the food was good.
Stayed in March 2024
Reviewed: 16 April 2024
Gerry
United KingdomLumpy pillows. Single glaze windows meant quite a lot of road noise.
Very friendly, helpful reception. Efficient and generous breakfast. Privacy and ease of coming and going. Free dedicated parking space allotted to us on request. Prompt communication beforehand.
Stayed in April 2024
Reviewed: 6 April 2024
Veselina
BulgariaVery clean, cozy and definitely boutique! Loved the atmosphere of the whole place. The smiley and friendly staff. The full English breakfast was superb! Very delicious! Would love to stay with them again.
Stayed in April 2024
Reviewed: 29 March 2024
Rossella
ItalyVery elegant room in Kingston area. 5 stars!
Stayed in January 2024
Reviewed: 25 March 2024
Clare
United KingdomGreat staff, excellent breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Samantha
BahamasOur toilet did not flush properly at all. We were only there two nights so we managed. We did report it to the front desk.
Great place! Excellent breakfast and Sunday roast. Room was spacious and nicely decorated. We were in room 10 upstairs in a separate building. It was very quiet.
Stayed in March 2024
Reviewed: 21 March 2024
Chloe
United KingdomThe kettle had a large limescale buildup, but otherwise everything was clean and beautifully thought through.
We were greeted by lovely staff, for a very easy check in. The room was decorated beautifully with lots of amenities. They were very dog friendly, the beds were comfortable and clean. The room was very accessible, and the bathroom was nice and clean. The food was also brilliant, great breakfast too.
Stayed in March 2024
Reviewed: 19 March 2024
Trevor
United KingdomDisappointed that even though I'd reserved a parking space all of them were filled up - had issues parking on the road. Also really noisy....have stayed here before in the rooms to the back of the hotel and it was quiet - this time around was woken up very early by lots of banging around - don't think it was other guests. I'll pay to upgrade my room next time around. Don't let this put you off staying here though - I do love it!!
Rooms are great - good sizes and really clean. Great location. Nice touch with the free drinks in the fridge too.
Stayed in February 2024
Reviewed: 18 March 2024
Nicola
United KingdomVery expensive
The room was lovely and big
Stayed in March 2024
Reviewed: 14 March 2024
Sandra
United KingdomCharacter
Stayed in March 2024
Reviewed: 12 March 2024
Adam
United Kingdomwindows wouldn't open in our room and very limited parking onsite
lovely clean rooms with acess to the bar downstairs and outside garden, friendly staff during our stay and a great location.
Stayed in March 2024
Reviewed: 11 March 2024
Stringer
United KingdomHow to get to Twickenham
It stated near Twickenham. It was in miles 5 but travel time...and transportation made it good hour
Stayed in March 2024
Reviewed: 5 March 2024
Deborah
United KingdomParking is restricted. Only 3 spaces available on the premises. Fortunately found a space on street parking not too far away. Parking restricted to 4 hours on street between 8.30 and 6.30. We checked in just after 3.30 so paid (via app) for 4 hours and it lasted until 8.30 next morning. So not a great problem fir us. If staying more than one night then parking could be tricky. Perhaps this could be made clearer on the booking.com info about the property.
Very comfortable bed. Spacious room and bathroom. Good food and drink. Excellent choice for breakfast.
Stayed in February 2024
Reviewed: 3 March 2024
Susana
United KingdomThis sounds weird, but going down the stairs from the room to the pub, at any time of day or night, seeing the "paints" of a bunch of old past men, and then opening the door to another "paint" with a face looking at you, was kinda of freaky and scary 😂. Maybe for a place called Queen's Head you could have something more feminine or women empowering, not old men looking at you. I'm sorry, but was creepy, but funny at the same time how many times I got scared in the space of 48 hours.
Staff was really friendly, pub food was great, decor of the whole place is gorgeous, and the shower was just perfect.
Stayed in February 2024
Reviewed: 2 March 2024
Linda
United KingdomNothing
Staff very friendly and helpful Excellent breakfast
Stayed in February 2024
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