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  5. Reviews of The Pink House

Reviews of The Pink House

65A Chalk Farm Road, Camden, London, NW1 8AN, United Kingdom

#5535 of 5,535 Holiday rentals in London

Guests' Choice

Review score

Based on 49 apartment reviews

5.4

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.7

  • Location

    8.8

  • Facilities

    5.9

  • Staff

    6.4

  • Value for money

    6.7

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 23 May 2024

    5.0
    It was average - good location for Camden Market
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    You could tell the apartment had not been decorated in quite some time and would had expected more with charging £185 a night. Was clean but pictures were very outdated. The overhead train was very loud from about 0600 running frequently. No key to lock the back door.

    location was good

    Stayed in May 2024

  • Reviewed: 17 September 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    can hear the trains all night tho........pinkhouse needs some TLC.... bathroom especially, bath all scratched ... grouting needs redoing....stains on carpet...laminated floor all marked.....bed is really creaky lot of insects flying about work top could do with a rub down and re stained... need some better kitchen utensils

    Location is close to everything around Camden market.....

    Stayed in September 2023

  • Reviewed: 16 July 2023

    6.0
    Friendly and responsive host, great location, could do with a thorough clean.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    The standard of cleanliness was quite low but I think this is not a reflection of the host, but actually a lack of understanding of the host of the cleaners who are employed. There was food in the microwave that had not been cleaned out and also under the carpet that had not been picked up and the shower had lots of soap scum and mould that had clearly not been cleaned properly for some time. The host though certainly gave the impression that if she was aware of all of this, she would have it fixed immediately.

    Location was excellent and host was very helpful when we arrived very tired and without the details we needed to get into the apartment.

    Stayed in July 2023

  • Reviewed: 6 February 2023

    5.0
    Average stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Not enough towels for the number of guests and the ones available were dirty. The bedding was also stained. There was a rotten smell in the cupboards and constant smell of mould but I guess that’s what you get in an old house. There weren’t enough toiletries and bed linen for the sofa-beds in the livingroom. There was no hot water on our last day. There was constant noise and shaking from the tube underground but understandably that’s not the host’s fault, just pointing out.

    Great area with lots of shops and bars. Property was quite spacious with lovely features but needs massive improvement! The host gave clear instructions on how to enter the property.

    Stayed in February 2023

  • Reviewed: 21 June 2022

    5.0
    Location good, didn’t enjoy the apartment to much
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The Wi-Fi only worked in the bedroom, tv never worked because of the network proplem, the beds were hard and it wasn’t very clean. Alot of dust Check-in said between 14-15o’clock but didn’t recieve any information to get into the property until after 15o’clock and when we got there someone was still cleaning

    The location was good

    Stayed in June 2022

  • Reviewed: 26 May 2022

    6.0
    Great location and fit for purpose - checkin needs to be clearer, needs a clean and poor internet.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The checkin time i was given was wrong meaning i had to walk around with my bags for a long time, then the host did not send me check in details, i had to call. The property needs a good deep clean! The internet is poor. Can be loud due to trains passing.

    The cleaner helped me The host answered a call when i had a question. Location ia great.

    Stayed in May 2022

  • Reviewed: 1 September 2021

    4.0
    Find somewhere else....
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    This review relates to our trip from 19th-22nd August. The communication with the host was dreadful from start to finish. Very quick to send a message asking for £100 damage deposit after booking but then didn't respond to any further messages in the run up to our stay, including me asking what the arrangements would be for us accessing the property (the listing said we would be met by the host). I made it clear at the time of the booking that we would be arriving at 8pm and on the night of 19th August we turned up a few minutes beforehand. We duly waited - nobody arrived. I called the number on the listing -twice it rang out and the third time it was switched off. Voice messages left asking if anybody was coming- no reply. Text messages also sent - no reply. We were travelling with a 4 year old and a 12 year old and were all increasingly anxious that we would have nowhere to stay. My partner tried to contact the host via WhatsApp whilst I made enquiries in the property itself. After repeated knocking I was fortunate enough to find myself speaking with another resident who said he knew the host and would try to make contact with her for me. He also commented that it seemed to be a fairly regular thing that people could not get access to the property. In the meantime the host finally responded to my partner's WhatsApp only to inform us that the flat was double booked and we could not have it until the following night. The blame for both the double booking and the fact we could not access the building was laid squarely at the feet of booking.com. (As an aside we have absolutely no criticism of booking.com whatsoever. When we spoke to them and informed them that we may not have anywhere to stay that night due to the host failing to show up the chap on the phone was prepared to bend over backwards to resolve the situation for us and made it clear that there was no way we would be left without somewhere to sleep).

    The location really is superb.

    Stayed in August 2021

  • Reviewed: 19 July 2021

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The house was disgusting. Dirty carpet, smelt of mould and damp. There were mini fruit flies which took ages to get rid of! Upon arrival the sinks were blocked and the Bath doesn’t drain any water, informed Hannah and was told someone would be around to fix, absolutely nothing was done no plumber arrived. So the entire weekend we bathed in a Bath with dirty water. In this heat you can understand e frustration. Most places offer you 2 toilet rolls, we were given 1, not even a full one at that. Also messaged this to the host, no response. The beanbags were popped so there were constant white balls on the floor when we sat on them. There was no hoover or broom to get rid of them. The dishwasher had an out of order sign on it, but actually when we opened it to have a look the previous guests had left their plates in it!! Absolutely smelt we had to buy candles from Sainsburys which is a 2 minute walk, to mask the smell, there were ants in the kitchen side which they were aware of as they had left anti ant systems around the house and even on the counterside. Holes in the walls which had been taped over with masking tape. The toilet seat was broken. Many other reviews mentioned this so we thought it would be fixed as they are older reviews but no it is still broken!! We couldn’t get into the key lock box so had to wait over 2 hours for the keys. Alongside the ‘cleaners’ we’re not finished so we could not check in at 2 as expected. we had to wait an entire hour to be provided the main entrance door code. The front door was left open by the cleaner by accident so luckily we could walk in and just wait for her to return to get the keys out of the lockbox but we almost missed our dinner reservation as she took 2 hours to arrive. If you want a cheap place to stay that is in great proximity to Camden market, great. Otherwise the house is in desperate need of repair!

    Absolutely perfect location

    Stayed in July 2021

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The location is fantastic. Owner really helpful when I contacted them. Everything you could need for a stay in Camden

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Location & convenience.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great area in Camden. Lots of good restaurants and pubs nearby. The tube is only a 3 min walk. Lots of really good grocery stores nearby as well.

    Stayed in May 2024

  • Reviewed: 4 February 2024

    9.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I’ve stayed all over London, and the checkin and out was perfect, huge flat with everything we needed, excellent location, could hear the underground which wasn’t a prob, would deffo book again

    Stayed in February 2024

  • Reviewed: 28 January 2024

    7.0
    Great, convenient, kids enjoyed it , would stay again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bath could do with replaced. Not dirty but a bit worn looking - shower was ok though over bath

    Location was great and it was comfortable . Apartment had character and we felt at home

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The only problem was a little cold in the apartment the TV down stairs didn't work n the WiFi wouldn't

    Apartment was beautiful very clean bed very comfy

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in December 2023

  • Reviewed: 20 November 2023

    1.0
    Very poor accommodation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was very dirty the smell of damp effected my chest the tv did not work the bath was all stained

    Location

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Calm
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It is quite old and you may find imperfections in the floor or in the bathroom. But none of these made the stay uncomfortable

    It is a good option for a trip with friends or family. It is a bit big and you could accommodate many people using the two rooms and the sofas.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    1.0
    Very bad accommodation which made or vacation miserable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Too many flying insects everywhere in the flat. Bad smell in the flat starting from the entrance. The bath is very disgusting, and the tub was dirty. The sound of Metro (tube/underground train) runs right under the house every 5 minutes makes you feel of a minor earthquake which made the whole flat vibrate and we couldn’t sleep because of this. The furniture is very old and the flat needed renovation maybe 15 years ago. The area is not good for families with children. The owner didn’t put any image of the house from outside because it doesn’t look good and all images for the interior of the house are misleading because they were very long time ago. The level of the accommodation is below the standard of booking.com and it should be removed from booking.com.

    Nothing

    Stayed in September 2023

  • Reviewed: 8 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Too many flies in the flat Bad smell in the flat Bath and sink had water drainage issues Bath tub was dirty Sound of trains passing made the whole flat vibrate dirty carpets

    Location

    Stayed in September 2023

  • Reviewed: 19 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The location was perfect.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    1.0
    The location is good, everything else is 0 star..
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything else.

    Location

    Stayed in July 2023

  • Reviewed: 9 July 2023

    1.0
    Dump
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Hair in the shower

    It was a dump

    Stayed in July 2023

  • Reviewed: 6 January 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Only car park 🫣

    Nice place and clean very good services .

    Stayed in January 2023

  • Reviewed: 20 November 2022

    3.0
    Close to transport links and food/drinks venues. accommodation and host needs to improve!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Leaking ceilings in multiple rooms (which the host did nothing about when contacted) 4 towels and bedding provided for a party of 6. Bath/shower area was dirty. Mattress sinking to the floor due to limited bed slacks. Cleaning wanting us out at 11:30 on the day of departure despite having the option to leave between 11:00-12:00

    3 stars were given due to hot running water, heating and electric

    Stayed in November 2022

Showing 1 – 25

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