A very good hotel. Very friendly staff. Breakfasts and dinner in restaurant exceptional.

Stayed in April 2024

Bathroom could have been a little larger, but did the job.

Nice friendly atmosphere, pleasant and helpful staff. Excellent breakfast, with plenty of choice. Very clean, with comfortable bed.

Stayed in May 2024

The shower was the only down side being electric but also temperamental but that’s just a small blip, I wouldn’t think twice about booking here again

Lovely hotel and great location, we didn’t spend much time there but what we did was great but what stood out was the staff all were fabulous with my little boy but Dan went above and beyond and my son gave him a 10 out of 5 and insisted he needed to tip him. Restaurant was lovely we only had dinner 1 night and small breakfasts (I don’t really do breakfast) but nothing was a hassle and the cocktails were lovely to.

Stayed in May 2024

The breakfast was very chaotic. We waited a long time and had to ask for our tea, butter etc. Mediocre fare...porridge and toast was all I had but tasteless and burnt.

I liked the comfy bed, plenty of parking and friendly staff.

Stayed in May 2024

There was nothing I didn't like. I found everything to be of a fabulous standard.

The breakfast was amazing - they have very generous portion sizes. Location was very near to where I was working which was a bonus. Staff were courteous, chatty and polite, and very attentive at all times. And I loved my room too, very spacious and quiet.

Stayed in April 2024

Sound of an immersion tank filling up somewhere above me was quite intrusive. It was only in the evening and morning, not during the night, so didn't disrupt my sleep.

Breakfast was plated to order and was excellent. Quirky, old, building makes a nice change from the concrete block hotel chains. Well placed for the town centre, it's literally a 5 minute walk to the High Street.

Stayed in April 2024

All Good

New wing. Clean

Stayed in April 2024

ticks all the boxes

Hotel of choice having stayed in several in the area

Stayed in March 2024

The welcome when we arrived was excellent, room and bed comfortable . Plenty of gif water for shower. Dinner and breakfast good too.

Stayed in March 2024

Nothing

Lovely Staff, lovely food. Rooms not massive but big enough and nice decor and very clean.

Stayed in February 2024

friendly staff, excellent menu choice, great food and quality, an enjoyable experience!!!

Stayed in February 2024

Shower on the bathroom was feeble and hard to keep at constant temperature

Good location , good food and friendly staff.

Stayed in January 2024

Overall a good hotel. Pros: Carpark, amenities (coffee, tea, biscuits, shower/shampoo soaps/iron) comfortable bed and room/ good power plug placements, TV channels, front desk. Cons: The electric kettle was dirty, may require a new replacement, didn't have the time to highlight it to the front desk. Additional portable heater could be offered during very cold days. Others: Did not have the chance to try but the restaurant is very popular.

Stayed in December 2023

No one was around when I arrived, so I had to ring the bell a number of times, before someone appeared at reception. Perhaps I just caught them a bad moment? The decor was a little dated, though thankfully, not tatty. Nevertheless, the bathroom had been redone relatively recently.

The hotel was warm and comfortable and everything you would hope for from an independent hotel. The restaurant offers wholesome food and caters for a good range of tastes, and budgets. It is located just a few minutes walk from the station and town centre, yet remained very quiet at night. Staying just before Christmas, it was clearly a popular choice for locals to meet for a meal, which is always a good sign.

Stayed in December 2023

Maybe a small fridge in the room. It would be helpfull to be able to store cold drinks etc.

The Hotel gives you a warm /comfortable feeling whenever you walk through the door. Bar is well stocked with a good selection of beers. All the staff were friendly and very helpfull.

Stayed in December 2023

Room was dated but only there for one night. Had all the facilities you need and pros far outweigh any potential cons

Great location in Elgin. Food is fabulous. Staff go the extra mile and good company too

Stayed in November 2023

Room was cold on arrival but there was a plug in radiator which I could use to warm the room up. Bathroom didn't have a heated towel rail which is always a nice thing to have but it was a small bathroom so probably not a lot of room for it.

Breakfast was very good, generous, freshly made and good choice. Didn't have to book a time which was nice as it was more relaxing to just come down when ready. Staff were lovely, very friendly and helpful

Stayed in November 2023

can't think of anything. would have liked a lounge with comfortable chairs.

breakfast in a very nice dining room. good choice on the menu. everything cooked fresh. staff very pleasant. very comfortable bed.

Stayed in September 2023

Room 18: The toilet seat does not hold up on its own, so when you're using the WC you have physically hold the seat up & when you're sitting on the toilet, the flap hits you in the back. The shower has no power, even when you have the valve fully open. The above couldn't have just happened. I didn't mention it to the staff, as I only had to suffer these issues for 3 nights and the shower this morning 06/11/23

Location, standard of food and service.

Stayed in November 2023

Nice hotel, with a living room and kitchen between the two rooms for our group. Friendly and helpful staff. Free parking for guests. Just a few minutes walk from town.

Stayed in August 2023

There was absolutely nothing to dislike

Good central position with good parking. The staff were excellent nothing to much trouble smiling and friendly very efficient Food was excellent quality as was immaculate room with enuite shower.

Stayed in September 2023

Convenient to main roads

Stayed in October 2023

Nothing

Excellent food. Very pleasant and polite staff. Comfortable beds.

Stayed in October 2023

Very comfortable. Good sized bedroom nicely furnished

Stayed in October 2023