14-16 Grosvenor Street, Edinburgh, EH12 5EG, United Kingdom
#148 of 170 hotels in Edinburgh
Guests' ChoiceBased on 772 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.8
Facilities
6.9
Staff
8.5
Value for money
7.4
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Maurer
United States of AmericaGreat place in a great location. They are doing some renovations, it'll be super nice when finished!
Stayed in May 2024
Reviewed: May 31, 2024
Catherine
CanadaLots of stairs up to the rooms.
This location is perfect for getting around Edinburgh with the Haymarket Train & tram stations around the corner & plenty of access to buses. Loads of restaurants in the area too.
Stayed in May 2024
Reviewed: May 30, 2024
Cindy
CanadaThe smell throughout the bottom floor was sickening.
Cozy
Stayed in May 2024
Reviewed: May 30, 2024
Leonora
United KingdomA beautiful period building with a grand inner staircase and massive period skylight window above. Is in need of some refurbishment love, but a charming atmosphere and very welcoming, quiet, clean and comfortable. 20mins walk from central old town. Happily recommend.
Stayed in May 2024
Reviewed: May 30, 2024
Kristen
GermanyHotel inside smelled strong of urine, the room thankfully did not. Room was not adequately cleaned. Dried up contacts were found in the bathroom on the counter and overall a bit dirty except for the sheets.
The location was great, the front desk staff were very kind and accommodating with our requests.
Stayed in May 2024
Reviewed: May 28, 2024
Veronica
United States of AmericaEverything was good ... only suggestion.. we arrived late after 1130 PM...sign isn't on the building but attached to the side railings...not lite... should have.. difficult to spot... especially when it's dark
Beautiful old building.. large room.. remodel bathroom.. Daily service... nice staff.. Easy walk to historic Edinburgh... recommend staying..
Stayed in May 2024
Reviewed: May 27, 2024
Paul
United KingdomThe hallway and our room smelt really really bad. The hotel are obviously aware as they put loads of air fresheners out etc but it didn’t do anything but mask the smell. Not sure what it was, and not sure I want to know what it was. Lots of others saying the same. It’s obviously a once magnificent building but is in quite a bit of disrepair. 68 steps to our room which wasn’t a problem, but after a marathon it was hard work.
Cheap, good location for the train and tram.
Stayed in May 2024
Reviewed: May 26, 2024
Nicole
United KingdomThe shower water pressure wasn’t great, but I will blame the old plumbing.
Comfortable, charming, large rooms, the people working there were wonderful, the best part. And the location was great.
Stayed in May 2024
Reviewed: May 24, 2024
Tiffani
United States of AmericaThe toilet moved sort of like it needed some tightening. Also there was a tv but no stations available.
The location is great! It's next to the tram and walking distance to all of the attractions.
Stayed in May 2024
Reviewed: May 21, 2024
Cindy
CanadaIt needed a little work- plumbing leaking in bathroom.
Old charm.
Stayed in May 2024
Reviewed: May 18, 2024
Jodi
AustraliaOur bathroom was very damaged and rotten floor. Worrying as toilet was leaned over to one side and concerned we would fall through the floor. We did raise this concern however they didn’t seem to bothered by doing any repairs. Shower leaked like a sieve.
Cosy, happy friendly little place. Comfortable beds and clean rooms.
Stayed in May 2024
Reviewed: May 17, 2024
Sofia
SlovakiaThe room was really cold. We had to manage with electric heater
The location is great, lot of things are walking distance. Staff is realy nice too. Room was also clean
Stayed in April 2024
Reviewed: May 13, 2024
Mcgarrell
United KingdomA weird smell in the halls and it was impossible to cool when it got too warm
Friendly staff and a really nice cozy feel to it
Stayed in May 2024
Reviewed: May 13, 2024
Nicholas
United KingdomBathroom fixtures and fittings are very old and tired but do function.
Great location, friendly reception staff.
Stayed in May 2024
Reviewed: May 10, 2024
David
United States of AmericaThere are some aromas in particuslr hallways that need significant attention. These did not effect the room, but they weren't pleasant. It's time to replace the slow to warm up compact florescent bulbs with LEDs.
This is a unique property with a good deal of charm. It's old, but it's Edinburgh. Very convenient to Haymarket station, nice places to eat and drink nearby. Pleasant walk to the popular sites or use tram.
Stayed in May 2024
Reviewed: May 5, 2024
Tanya
AustraliaI had a large room on the ground floor. The location was exceptional..very close to haymarket station and if you don't mind a 20 min walk to most attractions but the train and tram and buses are all close by. 24 open desk. Loads of restaurants close by.
Stayed in May 2024
Reviewed: May 2, 2024
Rachfacebrln
United States of AmericaOur room was very cute and the bed comfy, but the bathroom could benefit from an update. The toilet seat was loose and a bit precarious, and it was impossible to shower without getting water all over the floor.
The staff was great. There is someone at reception 24 hours and they were always friendly and helpful. The location is prime, surrounded by great cafes, bars and restaurants but within a short walk to the Old Town and tourist sites. The hotel offers free hot drinks and some snacks in the morning.
Stayed in May 2024
Reviewed: May 1, 2024
Rafaela
PortugalThe carpet smell (which we were kind of prepared for), the matress (could be changed to a new one)
Rooms where big, the staff was super nice and the location was great
Stayed in April 2024
Reviewed: April 29, 2024
Jane
United KingdomWhen I arrived there was a musty smell, maybe carpets being cleaned. Looks outdated. But I love a tartan carpet. There was a plug in electric heater which isn't great for noise on a night time. No central heating. If you get the top floor it's alot of steps! I thought it was overpriced but this seems to be normal in Edinburgh. Ultimately it was comfortable enough and the location was brilliant.
The staff on the 24hr desk were very helpful and friendly, it's very clean, and the room was comfortable and quiet and private. . The location is brilliant for Haymarket Station as it's just round the corner. Easy access to everything on foot, tram, bus or train! I would stay again but request lower floor.
Stayed in April 2024
Reviewed: April 29, 2024
Claudia
United KingdomThere was a foul smell in one of the hallways. Thankfully it didn’t seep into the room and it was limited to a specific area but I had to hold my breath when walking past it.
Clean rooms and bathrooms (which are cleaned daily), helpful staff, 24/7 reception, great location and coffee/pastries in the morning. The rooms have everything you need.
Stayed in April 2024
Reviewed: April 27, 2024
Joshua
CanadaStairs with no wheelchair access was a negative but understandable with the heritage restrictions on the building. The bathroom door in 19 was warped and would not close properly.
The selection of restaurants in the area. Proximity to the tram and reasonable walking distance to the Royal Mile and New Edinburgh. 24 hour front desk and storage for bags.
Stayed in April 2024
Reviewed: April 22, 2024
Uwe
GermanyNo window to open
Beds
Stayed in April 2024
Reviewed: April 13, 2024
Emily
United KingdomShower pressure could have been better in our room
Access to city centre Pleasant and helpful staff Warm and comfortable Accommodating of dog Free snacks!
Stayed in April 2024
Reviewed: April 12, 2024
Ann
United KingdomThe modern wallpaper in the room we had didn't enhance it at all and the ensuite layout could have been much improved with a little thought. There are still a few maintenance jobs to be finished off.
Staff were friendly, location great. Obviously been a very grand house in its day and retains many original features. Clean and quiet. Would stay again
Stayed in April 2024
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