7-15 Bell Street, Westminster Borough, London, NW1 5BY, United Kingdom
#2001 of 5,380 Holiday rentals in London
Guests' ChoiceBased on 294 apartment reviews
7.7Cleanliness
7.7
Comfort
7.6
Location
8.7
Facilities
7.8
Staff
8.4
Value for money
7.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Veronica
SingaporeName of the building was not obvious.
Convenient location. Good that there was a lift but a bit small. Good to have a washing machine. Bathrooms were comfortable size.
Stayed in May 2024
Reviewed: 7 May 2024
Zuzana
Czech RepublicA strange smell in the apartment /probably from the bistros in the street/, coffee and tea were missing, nowadays a common part of accommodation. The shower door didn't work, but the owner quickly solved the problem.
Perfect location, right next to the metro station, another station nearby. The apartment is unusually spacious for London, two bathrooms are a big advantage. Wifi worked normally, Netflix on TV.
Stayed in May 2024
Reviewed: 2 May 2024
Athinodoros
CyprusPerfect location - in between to underground and buss station
Stayed in May 2024
Reviewed: 29 April 2024
Azkhar
GermanyEverything needs a bit of refurbishment but it’s absolutely not critical :)
The place was really nice, everything was like in the posted photos. The location is great, very well connected the centre.
Stayed in April 2024
Reviewed: 21 April 2024
Dalene
NetherlandsIt was very warm in the apartment (like the central heating was on). Also, maybe instead of texting the number they provide, calling would be better? I had some trouble sending a text to the number, probably because of my own (foreign) provider. But when I called I was helped immediately and they were super helpful!
It's a very central location, close to different underground lines. The apartment was clean, beds were comfy and water (and water pressure) were good. There are enough eateries and shops around and the location and apartment suited our purposes perfectly!
Stayed in April 2024
Reviewed: 16 April 2024
Paola
ItalyMaintenance and cleaning should be a bit more meticolous. We cleaned the drawer and the table as there was some dirt.
The apartment is nice, lots of natural light and bathroom with a window is a real plus. Position is perfect as very close to the metro station. Bed are comfortable, the kitchen is fully equipped and the apartment is very silent .
Stayed in April 2024
Reviewed: 15 April 2024
Anna
United KingdomA few minor issues the most annoying was check in - despite having a conversation and saying we would meet them at 12noon to drop our bags, we got messages saying we had to call 30 minutes before check in to arrange a time. This system has obviously been designed by someone who hasn't travelled - let alone with youngsters, luggage, arriving in new cities and used underground mass transit where there is no phone signal. Thankfully we were saved by a charming, intelligent housekeeper with common-sense who let us leave our bags, gave us keys and took our ID. There were other small gripes - when we tried to shut the curtains they fell down! There was no cutting board, tin opener etc but our feedback was actively sought so hopefully these will be fixed. I'd stay again.
Very central location, right next to Edgeware Road tube, close to Boris bike stands and taxis. Supermarkets close by. The apt is in central London so it's not quiet but this is not a fault of the owners. Very comfortable apartment, with good facilities - washing machine etc. Very clean.
Stayed in April 2024
Reviewed: 13 April 2024
Oday
United KingdomGood location
Stayed in April 2024
Reviewed: 11 April 2024
Gioia
BelgiumThe comfort of the sofa bed was not the best. Also, some basic kitchen things would have been nice (salt, oil). For the rest, it was lovely.
Really near the metro / bus stop, nice and clean appartement, 2 bathrooms per appartment... Lots of great things! We loved it.
Stayed in January 2024
Reviewed: 2 April 2024
Paul
IrelandMattress, pillows and couch very uncomfortable
Great location. Lots of shops and tube station very nearby. Safe and secure apartment block
Stayed in March 2024
Reviewed: 11 February 2024
Isabelvillena
SpainSome lack of equipment: no tablecoth, serviettes, tea towels, not even paper rolls or towels to clean after ourselves. Nice directions to put our rubbish in the appropiate containers in the street, but no plastic bags to do it. The big nice sofa had unfortunately a quite spectacular stain. The chairs, though, were new and comfortable. We could not get any of the two hairdryers to work... We are saying all this so the staff will be aware of the small improvements we think the apartment would benefit from, but we were quite happy with both the place and the service and would definitely go back again.
Easy and fast check in and out. Good staff attitude, great location, spacious, nice bathrooms.
Stayed in February 2024
Reviewed: 16 January 2024
Christine
AustraliaThis apartment is very close to a metro which was fantastic to get around London. The apartment facilities are a little tired but it was clean and comfortable for a family of 5. The staff had excellent communication and were very helpful when something needed to be fixed. We had a great stay.
Stayed in January 2024
Reviewed: 1 January 2024
Nicole
AustraliaVery large and comfortable for 5 people. Great location close to public transport and supermarkets.
Stayed in December 2023
Reviewed: 3 December 2023
Javier
SpainIt was very good
Location and communication with the accommodation. It was clean and very comfortable.
Stayed in December 2023
Reviewed: 20 November 2023
Mohamed
IndiaPlease improve the curtains and try to provide some extra side tables in the apartment
location is great. Right next to Edgware Road Underground. Many many Halal options around the stay
Stayed in November 2023
Reviewed: 30 October 2023
Vesna
SloveniaClose to centre and tube
Stayed in October 2023
Reviewed: 23 October 2023
Amanda
United KingdomWasher /Dryer. Not told where to empty garbage. How to adjust heating. Cold floors, no rugs not great for kids.
Apartment was in a good location, and spacious for a family of six. Could benefit from forml of instructions, like to adjust heating. Drying of clothes in machine, could only use washer. Ended up with a lot of dirty or wet clothes as only one clothes horse. Extra pillows badly needed in master room. Unsure where to leave garbage outside. Apartment was basic and would benefit from rugs, cushions to be more comfy.
Stayed in October 2023
Reviewed: 21 October 2023
Bravehart
United Arab EmiratesThe check out time was too early 11:00, they did not allow us to stay an hour which was quite normal in hotels and apartments spcially when you have kids.
The place was near by all restaurants and specially underground station less than 30 seconds walk.
Stayed in October 2023
Reviewed: 6 October 2023
Tariq
Saudi Arabiawe struggled with the check in time and there was no place to leave my luggage around the accommodation which was 10 piece of luggage it was a bad experience, I wish there was some flexibility with check in time
the location is great the apartment is clean and secure
Stayed in August 2023
Reviewed: 3 October 2023
Clare
AustraliaCurtains provided didn't fit windows and a blind was stuck, there was damp/discoloration on the ceiling of the twin room tv didn't work and there was very patchy internet reception
Great location right next to Edgeware Road Station, shower gel etc and washing powder etc was provided
Stayed in September 2023
Reviewed: 29 September 2023
James
United StatesIt wasn't smooth getting the keys. Original apartment had not been cleaned. They did get us a clean apartment, but broken shower door and non functional washing machine. Dusty range hood.
Loved the location and apartment layout.
Stayed in September 2023
Reviewed: 29 September 2023
Gin
MalaysiaThe only flaw was the sofa bed was a bit dirty and need to do some cleaning. We informed the host after we checked out and the host respond to it quickly to the issue.
It's only a minute away from Edgware road tube station, which is good access to anywhere in the city. The building has its own lift, so any of you with luggages don't have to worry about carrying it up all the way. The apartment is spacious enough for 6 of us including with 2 rooms and 2 bath and also a sofa bed in the living. Rapid respond from the host and they do take your enquiries seriously.
Stayed in September 2023
Reviewed: 17 September 2023
Kian
MalaysiaAt night the area felt a bit unsafe, as you can hear homeless people argue at the street. Sometime you might see police car checking the area as well.
I Like the location of the property. Train station is just about few min walking distance, and surrounding with many shops and restaurant.
Stayed in September 2023
Reviewed: 24 August 2023
Usama
United Arab EmiratesBuilding: Building on a busy street and above restaurant and shops, so often people loitering and standing around outside apartment building during the day. Apartments above 2 restaurants and German doner kebab nearby so often strong food odours wafted into rooms if windows left open. The common area for the apartments on entry to property was always messy with the way blocked by laundry bags and prams (not sure how they are allowed to do this with fire safety regulations on keeping these areas clear. Tiny lift. Apartment Flat was not handed over clean and had to ask for floor to be re-cleaned. Despite asking for a broom and mop several times to keep floor clean, they never gave us one.
Great location in terms of closeness to Edgware Road station and buses. Nice layout to the living area with good light and right balance of furniture. Rooms were good size and bathroom were nice especially the showers
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content