Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
#13 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4699 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 24 May 2024
Stuart
United KingdomModern and great location
Stayed in May 2024
Reviewed: 23 May 2024
Jane
United KingdomBeautiful building great interior Fab large airy room with great furnishings Great facilities in the room Great choice for breakfast Lovely receptionist
Stayed in May 2024
Reviewed: 23 May 2024
Oliver
United KingdomOnly one coffee machine in busy breakfast room.
Wonderful location with brilliant views of river Tyne, millennium bridge etc. Great room, very good breakfast, easy parking.
Stayed in May 2024
Reviewed: 22 May 2024
Margaret
United KingdomWould have preferred a free standing shower instead of over the bath as I have a dodgy knee
Location was great. Room was fine. Had to wait a long time for breakfast to arrive and although the plate was warm the breakfast was mostly cold. Brilliant dinner though in the restaurant the previous night
Stayed in May 2024
Reviewed: 22 May 2024
Ogunmefun
Abkhazia, GeorgiaWas sorted
Everything
Stayed in May 2024
Reviewed: 21 May 2024
Emily
United KingdomFantastic breakfast. Lovely room, boutique style
Stayed in May 2024
Reviewed: 21 May 2024
Adam
United KingdomAdditional charge of £25/night for dog is exceptionally high in my books (highest I've encountered), but glad it was an option.
Location is excellent. Parking convenient and reasonable additional cost. Hotel very elegant in my books. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Joanne
United KingdomStaff are lovely
Stayed in April 2024
Reviewed: 20 May 2024
Kevin
United KingdomNothing
The Architecture and history
Stayed in May 2024
Reviewed: 20 May 2024
Amanda
United KingdomBed wasn’t very comfortable. Breakfast disappointing, never used to have to make your own toast, tea and coffee here.
Location perfect for our evening at The Glasshouse
Stayed in May 2024
Reviewed: 19 May 2024
Danny
United KingdomThe rooms were exceptional. From the comfort to the location it was all outstanding. The staff were very warm and friendly. Definitely be back again in the nearest of futures.
Stayed in May 2024
Reviewed: 18 May 2024
Alison
United KingdomNothing
Great view from the room. Ideal location.
Stayed in May 2024
Reviewed: 17 May 2024
Nick
United KingdomWe were moved to a suite which was superbly well appointed and comfortable. The staff on the desk were extremely helpful.
Stayed in May 2024
Reviewed: 17 May 2024
Christine
United StatesPoor lighting in room. Would have liked a fridge
Location!
Stayed in May 2024
Reviewed: 15 May 2024
Christine
United KingdomNothing really. All good.
Comfortable room with great bridge view. Good bar and great staff. Nice meal in restaurant.
Stayed in March 2024
Reviewed: 15 May 2024
Y
United KingdomLights in reception area a bit dim
The evening dinner was beautiful. All the dtaff were beyond friendly and helpful. Fab loction overlooking river
Stayed in May 2024
Reviewed: 14 May 2024
Carolyn
United KingdomWe were told the hotel was dog friendly and that we could eat in the bar area with the dog, when we arrived we were told we would have to eat near the reception area in a lobby area, therefore we had a meal away from the hotel
Stayed in May 2024
Reviewed: 13 May 2024
Michelle
United KingdomPreferred Ringtons tea and coffee in the room
Location is fantastic and staff are organised and very friendly Like you have a choice to opt out of room cleaning and to encourage more environmental friendly a free drink in the bar is offered Room is also very spacious
Stayed in May 2024
Reviewed: 13 May 2024
Ampm4u
United KingdomEasy booking of room and meals. Excellent meals and great staff. All staff very helpful with any questions.
Stayed in May 2024
Reviewed: 13 May 2024
Peter
United KingdomEverything
Everything was spot on
Stayed in May 2024
Reviewed: 13 May 2024
Caroline
United KingdomNothing everything was to a high standard
Very friendly staff. Everything we wanted for a short stay
Stayed in May 2024
Reviewed: 13 May 2024
Terence
United Kingdomthe bathroom ! the sink is too high
location for pubs on the quayside but it is a drive to the city centre or a long walk uphill !! The staff are all very friendly
Stayed in May 2024
Reviewed: 12 May 2024
Van
United Kingdomlocation although quite a walk from station
Stayed in May 2024
Reviewed: 10 May 2024
Sharon
United KingdomNeeds updating, decor abit scruffy in reception area and in the rooms
Location
Stayed in May 2024
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