2-4 Crestfield Street, Camden, London, WC1H 8AT, United Kingdom
#549 of 1,018 hotels in London
Guests' ChoiceBased on 3440 hotel reviews
7.8Cleanliness
8.4
Comfort
8.1
Location
9.4
Facilities
7.6
Staff
8.6
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Jeannie
United States of AmericaIt wasn't that I disliked it but the room really is incredibly small.
The staff could not have been nicer and it was a great location.
Stayed in April 2024
Reviewed: May 22, 2024
Paul
United KingdomGrumpy checking person
Very convenient right next to King’s Cross st pancras
Stayed in May 2024
Reviewed: May 22, 2024
Bernard
United KingdomNo breakfast, obviously, though there are plenty of food outlets at the stations. The staircases up to the rooms are very narrow and quite steep, so if you've got a lot of luggage or your knees aren't as good as they used to be, you could struggle.
Very small room, but very clean and fresh, with excellent ensuite facilities. Didn't really expect more, given the central London location, and as a simple overnight stopover before catching Eurostar early the next day, it's fine. No restaurant, though there's a vending machine for drinks. Better to go across the road to St Pancras and buy something to bring back and eat. The hotel has a little private patio are at the back with tables and benches, which is useful.
Stayed in May 2024
Reviewed: May 16, 2024
Cathryn
United States of AmericaSevrral flights of stairs to get to the room
Location
Stayed in May 2024
Reviewed: May 14, 2024
Rebecca
United KingdomTrying to make me check in online. I did not. The room was extremely small. It was expensive.
The location. Everything worked. Staff responded well to requests. Accepted payment in cash - wonderful! Proper windows that opened.
Stayed in May 2024
Reviewed: May 14, 2024
Lani
BelgiumRooms are a bit outdated Ventilation in bathroom insufficient, smelled like it No closets
Very friendly staff Locaties is great 24h reception
Stayed in May 2024
Reviewed: May 13, 2024
Sarah
United KingdomNothing really
Perfect location for Eurostar, simple but very comfortable room, friendly receptionist
Stayed in May 2024
Reviewed: May 13, 2024
Katie
United KingdomBathroom was compact, but again, very clean.
Very close to the train station. 24 hour desk, so our late arrival was easily accommodated. Incredibly clean.
Stayed in February 2024
Reviewed: May 12, 2024
Tony
United KingdomQuite happy with everything.
Excellent online check-in that speeded up things on arrival. Well placed for St Pancras International.
Stayed in April 2024
Reviewed: May 12, 2024
Cathy
AustraliaNarrow stairs which were dangerous. Very small bathroom. Lack of air. No hand towel or face washer. Train noise. Basic furnishings.
Location. Clean.
Stayed in May 2024
Reviewed: May 11, 2024
Mii
Italylocation
Stayed in April 2024
Reviewed: May 7, 2024
Phil
United KingdomUnfortunately there are noisy building works going on across the street which woke us at 7am.
Excellent value for money. Location ideal for travelling the next day on Eurostar from St Pancras. Good facilities. Comfy room. Plenty of restaurants nearby.
Stayed in May 2024
Reviewed: May 6, 2024
Omer
ItalyOverall it was a good experience. First of all, the location is good. It is close to King Cross Station where are many lines. The staff was great, very helpful. It was no surprise that the room was small, so it would be useful to check the photos beforehand. Also daily cleaning etc. it was good.
Stayed in May 2024
Reviewed: May 5, 2024
Coleen
United KingdomRooms quite small but for one night no problem. The staff in the day were fab but the person on reception at night was rude and unhelpful. Despite us telling her our room numbers she kept saying we didn’t have a booking. Despite the fact we’d checked in earlier in the day. Gave her my name still said no, I had to show her my booking confirmation email again in the end and she then gave us the keys we’d told her we’d ours earlier! She didn’t even apologise!
Location was fab Hotel was good value for location. Very clean
Stayed in May 2024
Reviewed: April 28, 2024
Vicki
AustraliaBathroom small
Very convenient to rail. Comfortable and clean.
Stayed in April 2024
Reviewed: April 28, 2024
Elisabetta
BelgiumBasement room Walking along pavement people from outside could watch in. The check in was a bit rushed and not super friendly, you are supposed to check in online but was not so clear and they were in an hurry.
Very convenient location next to the station, no frills hotel with competitive price. Good Wi-Fi and free water and tea in the room. Beds ok for people that are not too big otherwise could be a bit short and narrow beds.
Stayed in March 2024
Reviewed: April 27, 2024
Marion
United KingdomConvenience
Stayed in April 2024
Reviewed: April 26, 2024
Anne
New ZealandNothing
Although the room was small, it was well supplied, clean and comfortable. Tea and biscuits topped up daily - a nice touch. Really handy for the main train stations. Friendly, helpful staff.
Stayed in April 2024
Reviewed: April 21, 2024
Mateusz
PolandThe bathroom was extremely small.
The room was nice, but very tiny. Everything was tidy and there was an extra space under the bed to put your belongings. The location is very convenient and surrounded with shops, bars and restaurants. Tube station is nearby, which makes it easy to access.
Stayed in February 2024
Reviewed: April 20, 2024
Isobel
United KingdomThe building site opposite was only noisy during working hours, it started up around 8.15am, but we were already up and ready to go to St Pancras. The decor was dark wood which others may like.
Perfect for an overnight stop, especially for a Eurostar trip! Everything was fine with the staff and the room. We had a ground floor room which was small, with a very small bathroom, but ok for a short stay. A pleasant view of the street and St Pancras. Excellent location to visit the new area of shops and restaurants around King's Cross and Regents Canal.
Stayed in April 2024
Reviewed: April 20, 2024
Laura
SpainThe bathroom was quite small, which may be a drawback for some guests.
Great location and clean. The staff was really helpful and the bed was confortable.
Stayed in April 2024
Reviewed: April 19, 2024
Li
FranceNext to train station and tons of good restaurants. Tiny room but sufficient for a short stay. Pretty clean and quiet.
Stayed in April 2024
Reviewed: April 18, 2024
Vwaves
United KingdomAlways a pleasure to stay here. Comfortable, clean, friendly. Nice hot shower. Great location
Stayed in April 2024
Reviewed: April 16, 2024
Utd2018
United KingdomThe room and beds were on the small size (we had a family from for 3 adults) but for what we paid it was great. It's an old house room only but bar facilities and tea coffee ect clean and cleaned after 1 day!
The location was amazing!! Just literally over the road from Kings Cross. The lady at reception was fantastic very attentive!! (sorry forgot your name, dark long hair)
Stayed in April 2024
Martina Franca, Italy
Sankt Anton am Arlberg, Austria
Marrakesh, Morocco
Conde, Brazil
Holbrook, USA
Fátima, Portugal
Keszthely, Hungary
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content