A2, Upper Harbledown, Canterbury, CT2 9HX, United Kingdom
#19 of 27 hotels in Canterbury
Guests' ChoiceBased on 835 hotel reviews
8.3Cleanliness
8.9
Comfort
8.6
Location
7.6
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 5 June 2024
Nigel
United KingdomCar parking fee. Never mentioned in the booking. Electric car charging not working. Should be stated when booking.
The location and the standard of accommodation.
Stayed in June 2024
Reviewed: 4 June 2024
Marc
United Kingdomhad to pay extra for parking
Stayed in April 2024
Reviewed: 3 June 2024
Hui
United KingdomThe rooms are not spacious.
The staff are friendly. The breakfast is great.
Stayed in May 2024
Reviewed: 2 June 2024
Sandra
United KingdomMattress a bit too bouncy for us but the room was bigger than I expected
Amazing breakfast buffet and how friendly and helpful staff was and how clean the room was, loved the little sofa in the room
Stayed in May 2024
Reviewed: 2 June 2024
Arnis
MalaysiaSmall room, for a family of 4 with the sofabed open, you can hardly walk in the room. No mini fridge. The location is in the middle of nowhere, nothing close by. Had to pay for parking.
Breakfast included in the stay, which is great! The room was very clean. Comfortable bed. Friendly & helpful staff. Very well-maintained hotel & facilities.
Stayed in May 2024
Reviewed: 1 June 2024
Pedja
AustriaThere was nothing in particular I did not like. The beds were on the softer side for me but this comes down to personal preference
Very friendly and professional staff. They really looked after our needs.
Stayed in May 2024
Reviewed: 29 May 2024
Claudia
United KingdomStaff were very friendly and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Peter
United KingdomA few people kept on waking us up. Fire alarm going off opposite and drunken couple banking on doors.
.
Stayed in May 2024
Reviewed: 27 May 2024
Stephan
United KingdomThe location isn't ideal... Next to the motorway.
Friendly staff, clean room and great breakfast
Stayed in May 2024
Reviewed: 24 May 2024
Greenway
United KingdomUnfortunately our room was next to the car park and A2 and the windows were not soundproof so just as bit noisy at night. May improve when the bushes are full grown.
Nice room excellent service and a brilliant choice for breakfast. The staff were most helpful and always available for information.
Stayed in May 2024
Reviewed: 24 May 2024
Martin
Germanythe folding bed was not very comfortable.
very clean Hotel and great and rich English breakfast but also croissants, eggs, yoghurt, etc. very friendly staff not far from the city center of Canterbury
Stayed in May 2024
Reviewed: 22 May 2024
Simon
United KingdomLocation not ideal - but very accessible
Clean & quiet with friendly staff. Good breakfast options
Stayed in May 2024
Reviewed: 22 May 2024
Julie
AustraliaIt was convenient
Stayed in May 2024
Reviewed: 17 May 2024
Christopher
United KingdomEV charger in car park was broken which was a bit of a shame but not would have been a nice to have.
Really friendly and helpful staff.
Stayed in April 2024
Reviewed: 16 May 2024
Renata
BelgiumThe family rooms were a little small with two kids (6 and 9), but since we only slept there, it was bearable. It would have been nice to have the usual signature body lotion available in the bathroom next to the body wash and shampoo, but this is just a personal preference.
The staff was lovely, always helpful. Breakfast was also decent, good for the price, continuously filled up, I especially recommend the croissant :). The main bed was comfortable, and although the hotel is right beside the highway it was not noisy at night at all.
Stayed in May 2024
Reviewed: 16 May 2024
David
United KingdomBed was a bit small
Great breakfast lovely staff
Stayed in May 2024
Reviewed: 14 May 2024
Roger
AustraliaNone
Comfortable Excellent food Great staff
Stayed in May 2024
Reviewed: 13 May 2024
Ahmed
BahrainThe bathroom a bit old
Everything was good, the staff were friendly and helpful, we asked for late check out and they gave us until 2 afternoon.
Stayed in May 2024
Reviewed: 12 May 2024
May
United KingdomNothing
Good location, all staff are friendly and very helpful. Breakfast was brilliant, good service and very delicious. I love croissants very much .
Stayed in May 2024
Reviewed: 10 May 2024
Kate
United KingdomExtreme politefulness and helpfulness of staff
Stayed in May 2024
Reviewed: 9 May 2024
Howard
United KingdomThe hotel is a little isolated and the bus infrequent, making a car an essential.
Our room was very comfortable and breakfast was very good and with adequate selection.
Stayed in May 2024
Reviewed: 7 May 2024
Anthony
United KingdomNothing to dislike. No complaints.
Cheery helpful staff, only a short stay,but room was clean and everything worked.the breakfast was also good.
Stayed in May 2024
Reviewed: 6 May 2024
Mariagrazia
United KingdomNothing
All very good
Stayed in May 2024
Reviewed: 5 May 2024
Andrew
United KingdomBedroom had a humming noise
Staff were so helpful!
Stayed in May 2024
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