Bowburn, Durham, DH6 5NH, United Kingdom
#4 of 17 hotels in Durham
Guests' ChoiceBased on 1642 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
9.1
Value for money
8.5
Free WiFi
7.3
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End of dialog contentReviewed: 24 May 2024
Lesley
United KingdomI tried to contact the hotel by phone twice but was unsuccessful the first time, was put on hold then line went dead. Second time was on hold the eventually was put through
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomStaff were very helpful and hotel was comfortable. Ideal for an overnight stopover. Food was very good.
Stayed in April 2024
Reviewed: 20 May 2024
Sarah
United KingdomRoom was beautiful, with stunning views over the gardens. Very friendly staff.
Stayed in May 2024
Reviewed: 11 May 2024
Mark
United KingdomNo lift but you know that when you book.
Friendly and welcoming staff, nice rooms, lovely grounds. Tea/coffee, biscuits, toiletries, nice fluffy towels.
Stayed in May 2024
Reviewed: 5 May 2024
Redpath
United KingdomCouple of issues which were sorted out quickly. . Thank you.
Staff were very helpful and welcoming.
Stayed in May 2024
Reviewed: 4 May 2024
Danielle
United KingdomThe pillows are terrible and the locals who were in fing and jeffing wasn't nice.
It was well worth the money, the room was lovely.
Stayed in May 2024
Reviewed: 4 May 2024
Julie
United KingdomWe absolutely loved our stay in one of the garden chalets. It's private and ideal for a romantic trip.
Stayed in April 2024
Reviewed: 2 May 2024
Tinksie
United KingdomNothing
Liked the hotel good location excellent staff and food 👌
Stayed in April 2024
Reviewed: 1 May 2024
Rebecca
United KingdomSome maintenance in the room needed , shower didn’t work the best pressure wasn’t very good
Quality of room you got for the price paid / good customer service
Stayed in May 2024
Reviewed: 29 April 2024
Jane
United KingdomNoise from the bar , a good old sing song into the night. Loud noise from doors being closed/ slammed.
Great breakfast selection, helpful staff.
Stayed in April 2024
Reviewed: 27 April 2024
Wesdron
United KingdomA bit dark
Nice garden
Stayed in March 2024
Reviewed: 24 April 2024
Chloe
United KingdomI liked everything
I loved the room and shower was clean and bed was comfy, breakfast was also the best breakfast I’ve had would definitely come back
Stayed in April 2024
Reviewed: 21 April 2024
Daniel
United KingdomNo complaints, was very thankfully upgraded to on of the lodges by management! .. only small downfall, was hot water ran for 2-5 minutes then went cold, fine when grabbing a quick shower, but put a quick stop to a birthday chill in the whirlpool bath! But did let reception know possibly just a fault with boiler etc..
Perfect place, lovely grounds.
Stayed in April 2024
Reviewed: 21 April 2024
Karen
United KingdomRoom too hot
Stayed in April 2024
Reviewed: 20 April 2024
Marsh
United KingdomAttractive building. Very nice restaurant area.
Stayed in April 2024
Reviewed: 18 April 2024
Carole
United KingdomFriendly staff, delicious food and comfortable room
Stayed in April 2024
Reviewed: 11 April 2024
David
United KingdomThe floorboards were pretty squeaky, and the doors banged quite loudly from other rooms/the hallway. Also the shower head sprayed water in all directions (even out of the shower block!)
Close to Durham, Our bed was comfy, nice breakfast, the bathroom was really nice as well. One particular member of staff I served us at breakfast and checked us in and out- she was lovely.
Stayed in April 2024
Reviewed: 4 April 2024
Ian
United KingdomWater for bath in our lodge was only warm not hot so my wife got out quickly. We tried to run hot water again but it stayed just warm so not just if hot water runs out if not in main hotel. Also, self service breakfast has replaced ordering with staff, but little food available as most customers pounced on the new trays brought out by staff.
We’ve stayed before so know the hotel well. Had drinks in the spring sunshine outside then lovely meal on the night time. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 3 April 2024
Kevin
United KingdomFood wasn't exceptional for the price, the resteraunt roof fell through during dinner, no curtains in an open glass front bathroom linked to main room, very bright on a morning that woke us up. No staft available during checkout time.
Comfy bed and great bath.
Stayed in March 2024
Reviewed: 1 April 2024
Mackenzie
United KingdomNa
Everything
Stayed in January 2024
Reviewed: 30 March 2024
Clare
United Kingdomrooms a little outdated but sufficient.. the rest of place makes Up for it
Food was fantastic .. restaurant nice.. rooms a little outdated but sufficient.. the rest of place makes up for it..
Stayed in March 2024
Reviewed: 26 March 2024
Robert
United KingdomMy room was cramped.
The staff are very helpful and polite. The food is very good
Stayed in March 2024
Reviewed: 25 March 2024
Dave
United KingdomVery creaky floorboards in room and on landing outside which was unfortunate,
Staff were lovely and food was good.
Stayed in February 2024
Reviewed: 24 March 2024
Rebekah
United KingdomDouble room was very small and tired and didn’t match the pictures on the website
The staff were so friendly and so helpful
Stayed in March 2024
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